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Ulasan untuk Hilton Garden Inn North Little Rock

3 out of 5
Hilton Garden Inn North Little Rock
4100 Glover Ln, North Little Rock, AR

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 302 dari 603 ulasan" "
Penilaian 8 - Bagus. 171 dari 603 ulasan" "
Penilaian 6 - Cukup Baik. 71 dari 603 ulasan" "
Penilaian 4 - Buruk. 37 dari 603 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 603 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was very quiet. The mattress was the most comfortable hotel bed I've experienced. Pillows were ok, not great. Sheets were comfy.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Carolyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location and staff is always friendly
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Dawn G. pada tanggal 9 Mar 2024
Thank you !

10/10 Sangat Bagus

Kim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was excellent 👌
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Dawn G. pada tanggal 9 Mar 2024
Thank you !

10/10 Sangat Bagus

Emily

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Hayden

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Dawn G. pada tanggal 9 Mar 2024
Thank you

2/10 Sangat Buruk

CODY

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Dawn G. pada tanggal 9 Mar 2024
Thank you!

8/10 Bagus

Shaska

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Dawn G. pada tanggal 9 Mar 2024
Thank you!

10/10 Sangat Bagus

Shaska

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Charles

Bepergian bersama teman
Tidak Disukai: Fasilitas
No Breakfast worth having, pillows were past their usage time and there were o pillows that were firm enough to do the necessary job.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Helpful staff. Good food, alwsys clean and convenient.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Kathy

Nice. Clean. Friendly.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Andrea

Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Mike

Bepergian bersama keluarga
Tidak Disukai: Kenyamanan kamar
Poor comfort level
Our stay was not great. A/C unit wasn’t working, the front desk person advised us to use thermostat on the wall only to discover the thermostat had been removed. Front desk person came in and reset the unit, it worked for a few minutes and stopped working almost immediately. The thermostat read 60 degrees but it never got below 80 We had been traveling all evening and didn’t get checked in until 1:30 am. We barely slept and left the next morning exhausted with another long drive in front of us. The $75 non refundable pet deposit hardly qualified as “pet friendly “ as stated in the description. We won’t return to this facility .
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Erica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect choice for our stay
Great stay, very clean and the staff is excellent. Front desk, breakfast and bar staff were all wonderful to work with, FASTEST check in ever!
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Kathryn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

james

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The beds were perfect. The room was clean and accommodating. We loved that the room had darkening pull down shades.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Judy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay! Everyone was very friendly & accommodating. Hotel was very clean, quiet & comfortable.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our stay was very pleasant and all of the staff were fantastic.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A very satisfying stay, from start to finish!!!
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Frantz

Bepergian dalam rombongan
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Makayla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Scheduled hotel close to 12 pm but was able to check in swiftly. The room we booked, the door stopped locking after the first day, therefore we had to get another room. The staff was helpful in finding a room quickly and ensuring we enjoyed our stay.

10/10 Sangat Bagus

Antonio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our room was super clean and comfy. We will stay here every time we visit the Little Rock area!
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Hayden

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Clarence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 16 Agu 2023
Thank you for taking the time to review our property. We look forward to hosting you again in the future.

10/10 Sangat Bagus

Tony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 16 Agu 2023
Thank you for taking the time to review our property. We look forward to hosting you again in the future.

8/10 Bagus

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 24 Jul 2023
Thank you for taking the time to review our property. We hope to see you again in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 22 Jul 2023
Thank you for taking the time to review our property. We are happy to hear you found your stay with us enjoyable. We look forward to welcoming you back in the future.

8/10 Bagus

ROBERT, Lawton

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Sangat Bagus

Margie

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was clean, staff were friendly. Rooms appear to be recently remodeled.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 Cukup Baik

Amanda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It’s in a great location . Felt a little dirty and underprepared there.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
I am sorry you found your guest room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. We hope you will consider staying with us again in the future.

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly helpfulstaff
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 Cukup Baik

Ashley

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My co-worker reserved a room for two nights three weeks in advance the same as me, but the two nights were not confirmed at check in. when we came back for the second night, her room was cleaned out. No one called her to notify her that her luggage was taken downstairs. No accommodations could be made for her and she ended up having to share my room with one king bed for the second night of our work trip.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 Sangat Bagus

Sean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location especially for the price. Very happy with the staff, condition and room.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 Cukup Baik

Vy

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bagus

Yolanda Yaneth

Disukai: Kebersihan
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bagus

Latrina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice location
Great hospitality just took a little longer than expected to check in.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Dawn K. pada tanggal 21 Jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

4/10 Buruk

Greg

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Hilton Hotels have always been a very pleasant place to stay at. Everything around the hotel, including the staff, were great. The only two negative things to say about this place was, one: the first room we received smelled very damp and mildewy. Second: the second room was very clean, but the beds had bed bugs. My wife and daughter had multiple and very ugly bites on them.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Dawn FDS pada tanggal 16 Mei 2023
hank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. We have had Ecolab come and inspect the room, and they found that it was clear of pests. We hope you will consider staying with us again in the future.

8/10 Bagus

Darryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Dawn FDS pada tanggal 16 Mei 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.

10/10 Sangat Bagus

Christina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Local gem with great staff
The front desk and chef are amazing this is def my new local gem. I did not want to leave.super convenient to stores and food. Felt safe and food prepared from the bistro was delicious.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Dawn FDS pada tanggal 16 Mei 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.

2/10 Sangat Buruk

Shaun

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Poor customer service
Me and my family always stay at the Hilton Garden when we are in Little Rock, AR. This was my first time having an issue with one of their rooms. I took a nap when I woke up ants 🐜 were all over the desk. I immediately went to the front desk to see if I could change me room or see if the had any ant spray. I was told by Kristina that the hotel was booked up and she would let her manager know what was going on. I was also told that they could not offer me a refund since my room was purchased through a third party (Hotel.Com). I emailed hotel.com to inform them of the problem and I was told that they would try to contact the Hilton Garden to see if they would issue me a refund. The manger at Hilton Garden would not return their calls. So, unprofessional. I do have pictures and a video of the ants if anyone is interested.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Dawn FDS pada tanggal 16 Mei 2023
We have referred this to our General Manager for review.

6/10 Cukup Baik

Nikita

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Pool had too much chlorine in it when I infrormed front desk they brushed it off and said it has the correct amount of chemicals informed them my black swim shorts are now bleach brown still brushes it off
Tanggapan dari Dawn FDS pada tanggal 3 Mei 2023
I have forwarded your concerns to our engineer.

8/10 Bagus

Tiffany

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great about the hotel- location and the room. But the food at the restaurant was awful. We were looking for convenience with having a restaurant on site since we would be arriving late. We didn’t expect anything special knowing it was hotel food but unfortunately it was actually really bad. We threw most of it out.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Dawn FDS pada tanggal 3 Mei 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

8/10 Bagus

Iris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan April 2023
Tanggapan dari Dawn FDS pada tanggal 3 Mei 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future.

6/10 Cukup Baik

Cornelia

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Disappointed on the Third Stay
The hotel is in need of remodeling. Food options for breakfast horrible. Toilets in the bathroom were for children. We were not told that we would not get room service. That was okay, but would have loved to have known before hand.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Dawn FDS pada tanggal 3 Mei 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

10/10 Sangat Bagus

LARRY

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari Dawn FDS pada tanggal 16 Mei 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Cukup Baik

Gianna

Menginap 1 malam pada bulan April 2023
Tanggapan dari Dawn FDS pada tanggal 7 Mei 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future.

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was immaculate, and very quiet. The beds were lovely, and we rested well. The staff was friendly and helpful.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Dawn FDS pada tanggal 12 Apr 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.