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"Liked"

"Where to begin…this was the most amazing, comfortable stay I have ever had. Driving from California to Ohio to settle our son into his new job. The staff here at SPRINGHILL SUITES in Troy Ohio went above and beyond for us. From Felix and Maria in housekeeping to your wonderful front desk (check in) ladies. Nancy and Alma were exceptional! We had some bumps along the way during our stay and Nancy and Alma always helped us through. We are forever grateful. The rooms were amazing, clean and very comfortable. Lots of space and beds were perfect. A home away from home. Breakfast was fresh and delicious every morning. This hotel has absolutely spoiled us and set standards for all other hotels we will be staying at on our drive back to California. Thank you doesn’t seem sufficient, but thank you SPRINGHILL SUITES in Troy Ohio staff for an unforgettable stay."

"Staff friendly, good breakfast options, safe parking and a convenient food court in mini mall attached. "

"Took two hours to check in due to our booking given to someone else with a duplicate confirmation number through websites. When we got our room the window was wide open and it was 35 outside. The person who checked in first had been given that room and then was moved to another room. There were no tissues in the room. The night clerk did a good job trying to fix the problem so I don’t blame him. I think the desk clerk before him made some changes to our registration to put the other person in the room. It should not have been that difficult. "

"Room was very clean. Comfortable bed…. But NO hot water! The three reasons I picked a motel.,,,, I guess two out of three isn’t bad!😬😬 Mentioned it to the morning desk clerk. All sh said was I’m sorry. No consideration was offered"

"Though the outside seems to need some cosmetic repairs…don’t be fooled! The rooms and common areas are beautiful and clean. Richard serves breakfast every morning and will even make eggs to order! It was a great stay!"

"THis is the second time we have stayed here, the first being a couple years ago. Very nice place to stay, great location for our trip to the Darke Co Wine Festival. Good parking. Staff was helpful. Maintenance guy went above and beyond for us. Appreciate that very much. Room was clean and bed comfortable."

"It wasnt bad but far from something special. The room was clean but outdated. The bed was comfortable, no signs of bugs. You get what you pay for. Safe, clean, cheap. Not much more."

"The staff made this such a memorable stop. Being that it was the week of Christmas the front desk staff were super attentive to my children and even provided a small gift to each child. It was very appreciated and our kids still talk about it! "