Hotel dekat Northgate Mall Shopping Center

"Family of 5 here. We needed somewhere along our route to stop for the night and this was the perfect place. We booked shortly before arriving, check in was a breeze, the room setup was perfect for us as we have preteens who were able to stay up late in the adjacent room without bothering us. Basic toiletries were provided which made it easier instead of having to unpack and repack everything on a whim since we were just sleeping and getting back on the road again. The room was clean, staff was...

"Dirty rooms and mattresses full of stains and questionable things. Front desk moved us to another room and same situation. We left and stayed at a different hotel."

"Enjoyed visit. Helpful staff. Clean rooms."

"The hotel room was nice and spacious. i stayed in a king bed room. the area was not the best. it was next to a motel where some sketchy people were standing outside and arguing. i will say the only problem i had with the room was the floor was sticky and felt slimy and also the shower wasn’t the cleanest."

"They have a few things to work on to get it to be a better hotel"

"Completely renovated, very well done, but the odor in the room was not good. Not sure if it was coming from the a/c or maybe glues or dyes, it will give you a headache. May need some time to air out."

"Unique spot next to a wonderful venue with Zydeco music. Music carried through the room but somehow that's just fine."

"The room was great - very big and elegant - and the desk staff member was very helpful."

"No breakfast is available, the towels are good for one bathe, but value off its location you can bypass amenities "

"Parking was good but breakfast wasn’t and the bedspread had blood on it"

"Great place and everything worked as should Lots Of rooms"

"Incredibly poor service and zero communication between staff. I had a doctor's appointment and cleared an 11:30 AM check-out with the front desk clerk. Despite this agreement, an older man (presumably the owner) came to my room early, banging on the door violently as if there were a fire. When I opened it, he was extremely rude and disrespectful to me. I ended up slamming the door in his face. I didn't appreciate his hostile attitude whatsoever and will not be returning."

"You can't expect luxury at this price point, but if you're just looking for a place to shower and sleep, this'll do the trick. I didn't personally have any major issues with my room, and the staff was kind and surprisingly alert considering how late in the night I arrived!"

"Terrible Customer Service – Will Not Return ​I accidentally left my USB charger in the room and called to check if housekeeping had recovered it. The representative, Mike, was incredibly nonchalant and dismissive. Rather than checking on my missing item, he bizarrely started questioning me about an ice bucket. The lack of professionalism and care was shocking. I am furious with how I was treated and will absolutely never stay here again.""

"It was cool"

"Breakfast was nice. Also bar area was great"