Cari Kastel di Northwest Akron

"The drain in shower didn’t drain, there was a toothbrush left in the shower."

"Carpet in the elevator is in desperate need to be cleaned."

"Upon arriving the receptionist was very busy so it took us a bit to check in. Once checked in and in our room we immediately began noticing different cleanliness issues, dead bugs on the counters, a film coating on the shower, baseboards and flooring were stained from previous visitors. The fridge was also very dirty with old food stains and puddles from leaking items. Upon arrival we needed to pay an additional $50 deposit that was unexpected and were assured it would be refunded upon...

"Staff is great, amenities and maintenance lacked luster. Entire hotel looks feels and operated old and unkempt."

"The stairwell and hallway smelled disgusting, and there was a smell in the room so I had to blast the air conditioner to help reduce the odor because it was preventing me from falling asleep. The bed made my skin itch, and the chair had a big yellow stain on it so I went to flip the cushion over but u underneath the cushion was so dirty I decided not to sit in the chair. I paid for 2 nights but I left after 1 night because I couldn’t deal with the smell in the room any longer."

"Staff was nice, parking was great, beds were terrible."

"The front desk was my only encounters but they were amazing."

"It had everything I wanted and the staff was very helpful."