Hotel dekat Nuestra Senora del Carmen Square

"All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience."

"Food not the best"

"Staff is outstanding "

"The room was very clean and as described - the kitchen included all the things you need for a shortish stay, we were able to cook dinner when we wanted to. Site lovely and quiet - out of town but with easy access to a bus route or the beachfront walkway. The beds are very hard - it's put me off ever having a memory foam mattress! Although there are safe's in the room, you have to pay rental for a key to use them (it's the same rule for the air conditioning remotes) which seems a bit much when...

"The staff were excellent. The room was spotless. We had a heavy downpour on or first night which caused a slight issue with our room. The following morning I reported this to reception and she told me she would send up a maintenance man to have a look. Within 15 mins the man arrived and said we will change your room. He left and five mins later reception rang to say they were changing our room.I have to give the staff at reception 10/10 for such a prompt response. caused a slight issue in the...

"Notre séjour a été au delà de nos attentes. Dès notre arrivée, avant même la remise des clés, nous avons été accueillis avec égard (une serviette pour nous nettoyer les mains, un rafraîchissement). Ensuite, le personnel tout au long du séjour a été très serviable, souriant et nous a même aidé par rapport à une excursion que nous avions pris en dehors de l’hôtel. Nous avons vraiment senti la différence par rapport au service français. Je connaissais déjà Lanzarote pour l’avoir visité 2 fois et...

"Es un lugar donde no volvería, el alojamiento mediocre con unos muebles antiguos, la mesa del salon estaba que no se podía mover porque se rompia, pocas cosas en la cocina que son basicas, tienen un tendedero en un espacio de una mini terraza pero no tienen lavadora, lo peor me desapareció la tarjeta de crédito en mi habitación y lo comente en recepción y me dijeron que lo comunicariarn a dirección y no he recibido ni siquiera una llamada al respecto, pasotismo maximo. "

"Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in...

"Geweldige all inclusive-formule!!! Schoon. Genoeg faciliteiten. Vlakbij het strand en de boulevard. Heerlijke cocktails and milkshakes. Good food at the cactus bar!"

"Comfortable room and bed. Top quality food and drinks. Lovely place to relax and enjoy a break. Spa and gym facilities fantastic "

"Excellent facilities, food and room"

"Schlechter Service, Wellnessbereich wurde nie gereinigt- ein Pflaster vor den Stufen zum Pool lag mehr als 10 Tage an der selben Stelle. Essen schlecht , jeder zweite Teller war dreckig. "

"Yes"

"Excellent accommodation, very clean and everything you need in a nice area."

"Servicepersonal sehr kompetent, hilfsbereit und freundlich"

"Struttura ristrutturata da poco carina ed accogliente. Pulita e ottima colazione, personale gentile "

"Nos alojamos en la suite 5 y nos encantó: es muy amplia, luminosa y decorada con mucho gusto. Además, tiene acceso directo a la piscina. La limpieza es impecable y todo se ve tal cual aparece en las fotos. El desayuno estaba riquísimo y muy completo, y el personal fue siempre amable y atento. El wifi funciona perfectamente en todas las instalaciones y el Honesty Bar junto a la piscina nos pareció una idea fantástica: puedes servirte cuando te apetezca y pagar después, súper cómodo. La ubicación...

"We absolutely loved our stay here! Everything you need for a short break with the kids or no kids, "