Search Hotels Near Nusajaya Centre, Gelang Patah

"Room was very clean and spacious. "

"Stayed here for the 3rd time with my family. Still as impressive, staffs were super welcoming and helpful. However, this time round we have found the cleanliness in the room to have declined. We found a biscuit wrapper that does not belong to us on the bed. Which means that the bedsheets were not changed after the previous customers had left. During house keeping, for the bathroom only the floor mat was changed. Sinks and toilet were not scrubbed. Also to note that it would be good to brief staff not to discard travel sized amenities because my facial wash was discarded 😅 "

"Excellent location and good customer service "

"I had high expectations for this room/unit after reading overwhelmingly positive reviews on hotel.com. Unfortunately, my experience was neither smooth nor a positive one. When I tried to contact Stayrene, the day before my stay on the number that was given to me in the confirmation email, they couldn't help me at all and offered another number to contact. When that number failed to respond I had to try another number. After some time, I managed to get the check-in details I needed and a unit was allocated to me which was on the first floor. The guide and check-in instructions sent to me were clear and straightforward enough. I registered at security and got the key and went up to my unit. I opened the metal gate and attempted to open the main door. You could literally feel the whole door move in and out when the door was pushed and pulled while unlocking it, almost like it had been kicked in before and hastily fixed up for the next customer. Entering the unit, you see the dining table and chairs which looked ok with tableware laid out quite nicely. The living area was a different picture though. The Ikea coffee table and sofa looked so old and worn that I didn't feel comfortable sitting in it. The bathroom again looked very old and used especially in the master en suite, so much so that my family and I didn't use it at all. The common bathroom was a bit better but we felt the water pressure and hot water for the shower was poor. "

"Great service. Nice breakfast spread."

"This place is very good for Lego land visitors with family. I had one problem. We were 7 of us but the property is meant for max 3 to 5 persons We were told that they provide extra footon for 2 people but they are nothing more than a cheap foldable bed. There is no place to put the bed on the floor and the foldable bed is not a good quality bed. Else it’s a good property "

"They sent us a message 24h prior giving us their phone number and to contact them when we were ready to check-in. We contacted Candy from the airport. She told us she checked, but didn't have a room available for us. She never answered my phone calls or hotels.com's calls. "