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"Very good "

"The staff were very friendly and eager to help - Christabel also remembered my name and addressed concerns promptly when surfaced out The hotel was clean and restocked amply. The stay every night was very enjoyable"

"ELEGANT. EXCELLENT CUSTOMER SERVICE. Feels like home. "

"Room was clean. Staff helpful and courteous, especially, Jessica. "

"Yes "

"🌟🌟🌟🌟🌟 A Must-Experience Gem in Accra – Kempinski Hotel Gold Coast City From the moment I stepped into the Kempinski, I knew I was in for something special. The hotel is simply stunning, elegant décor, immaculate attention to detail, and a serene atmosphere that instantly makes you feel at home. The complimentary drinks were generously stocked, and the welcome treats such as fresh fruits, a box of chocolates, and both still and sparkling water, were a thoughtful touch that set the tone for the entire stay. Dining at the Papillon restaurant was a delight. Whether you’re vegan, gluten-free, or just a lover of bold, flavorful cuisine, the menu caters to every dietary need without compromising on taste. Every dish was beautifully presented and packed with flavour. The spa? Absolutely divine. I indulged in two treatments and left feeling completely rejuvenated. The therapists were professional, attentive, and created a truly luxurious experience. Having stayed at other hotels in Accra, I can confidently say that none compare to the Kempinski. It’s not just a hotel ,it’s an experience. Transparent pricing, no hidden charges, and exceptional service throughout. I’ve already recommended it to family and friends travelling to Ghana in 2026, and I’ll be returning without hesitation. In my view, a trip to Accra isn’t complete without a stay at the Kempinski. "

"Very clean, polite and patient staff. "

"We stayed for two weeks at the Luxury Apartments. Our initial one‑bedroom ground‑floor unit had a few issues, including a noise nuisance. We raised this with Medrick, who promptly moved us to a duplex with a pool view—a huge improvement. The complex is modern and well kept, and Medrick’s service was excellent. Notes for future guests: if breakfast shows as included, it doesn’t automatically cover the on‑site restaurant; there’s a 150 GHS per‑person allowance and anything above that is payable. Towels are limited to one per person with no extra hand or pool towels. Minor quibbles overall—we’d happily return."

"Yes, everything was on point!"