Hotel Hilton Hotels di Ojus

"Bag check and use of pool and outdoor cafe was a huge plus while waiting for our room. I understand the hotel is going through a renovation, which it needs. The main lobby area is nice, comfortable and clean. The pool was spacious and refreshing. But as soon as you step in the elevators, you can feel the age of the building. Our room had a great view, but the bathroom was eekkk. There was mildew/mold in areas, the door was swollen from water leaking out of the shower and the glass on the door is...

"Room was clean, Staff was friendly. Food and drinks are a bit overpriced. "

"Great stay. Second time we have stayed at this resort. Close walk to restaurants and shops wonderful sunny pool area and beach amenities. Valet parking was great but also easy to find street parking if you want to just pop in and out quickly but it’s not overnight. Lovely seating areas all around lobby. We had a room with a full kitchen which was great. A grill on the patio would be a wonderful addition. Daily housekeeping was great to have also."

"A very sad experience at the Hilton, it is frustrating to arrive to a place with the brand Hilton and be treated like a 2 stars hotel. Staff at reception was very unfriendly. Even the people that were friendly, have no training in hospitality. The overall experience was very poor and most likely will never come back to a place with people that don't want you to be there."

"The condition of the hotel was not up to the standards of a Hilton hotel. It was worse than staying at a motel ^. We brought these issues to the attention of the manager on site, and it appears our concerns were not communicated to upper management. I have no desire to ever stay at a Hilton property."

"This property was super clean and accommodating. Many shopping areas near by a shuttle that took you to Aventura Mall and Sunny Isles beach. Staff was friendly and the amenities on site made me feel like I was staying at a resort!"

"Staff was extremely unfriendly Room was not ready check in time Booked on expedia and paid my total which included taxes and fees but the hotel charged me ‘Resort Fee’ at checkout of $90. When I expressed that I had the impression that Expedia’s total included all fees they said in a snapping way to take it out with expefia Very rude staff"