Dear NAOKI,この度は、沖縄でのご滞在にヒルトン沖縄瀬底リゾートをお選びいただきまして誠にありとうございます。 お客様を当ホテルのゲストとしてお迎え出来ましたことをとても嬉しく存じます。ご指摘頂きました点につきましては貴重なご意見として真摯に受け止め、 今後のサービス向上の参考とさせて頂き、すべてのお客様へ心のこもったおもてなしとサービスをご提供させて頂けますよう、 スタッフへの再教育を徹底し、改善に努めて参る所存でございます。次回お越し頂きます際には、快適なご滞在をお送りいただけるよう努めて参りますので、是非再度お戻り頂き、私どもヒルトン沖縄瀬底リゾートの本来のサービスをご体験いただける機会を頂戴できますようお願い申し上げます。

Norio 様この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、ご朝食の際には、ご不便、ご不快の念をお掛けいたしましたことをお詫び申し上げます。また、清掃におきまして配慮が至らず大変失礼いたしました。今後このようなことの無きよう、関連部署と共有し改善に努めて参ります。今後ともいつお帰りになっても安心、快適なホテルとなりますよう、施設の手入れを入念に施しまして、お客さまをお迎えいたしたいと願っております。 ヒルトン沖縄瀬底リゾートは、お客さまのまたのお帰りを楽しみにお待ち申し上げております。

Dear Sarayutt,Thank you for choosing to stay at Hilton Okinawa Sesoko Resort.I am very saddened to learn that your stay was not as satisfactory as we wish.Please accept our sincere apologies for the wrong information offered in regards to the Sesoko Beach opening timing. It was opened on the 20th April and a set of beach equipment is available for our guests.We also would like to appreciate your feedback about premium Wi-Fi, of which is being reviewed by our management. Once again, I apologize for the dissatisfactory experience you had at our hotel this time and hope to get another chance to restore your faith in us.We will continue to work on improving our service and facilities, and look forward to welcoming you back to us again.

この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、お客様のご期待に沿えず申し訳ございませんでした。今後ともお客様にご満足頂けますよう、サービスの更なる向上にスタッフ一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

Sachi 様この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、お客様にご不便をお掛けいたしましたことをお詫び申し上げます。今後も現状に満足することなく、サービス・施設の改善、魅力ある商品づくりに努めて参りますので、お客様には引き続きヒルトン沖縄瀬底リゾートをごひいきいただけましたら、幸いに存じます。

Junichirou 様この度は、数あるホテルの中からヒルトン沖縄瀬底リゾートをお選びいただき、誠にありがとうございました。今後ともお客様にご満足頂けますよう、サービスの更なる向上にスタッフ一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

Dear EUN SIL,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to provide your feedback on Expedia.Great to read that you enjoyed your stay - we really are in a fantastic location & have views to match!Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. We look forward to the pleasure of welcoming you back to Hilton Okinwa Sesoko Resort, hopefully soon in the near future.

Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

YUKA 様この度は、ヒルトン沖縄瀬底リゾートにご滞在いただいた感想をご寄稿いただき誠にありがとうございます。ハード面の充実だけでは決してたどり着くことのできない、人のぬくもりや気遣いが感じられる真のおもてなし、それがヒルトン沖縄瀬底リゾートをお選びいただく理由であれば、これ以上嬉しいことはありません。これからも皆様に愛され、選ばれるホテルであるよう、施設、サービス共にさらなる向上を目指してまいります。またのお越しを、スタッフ一同、心よりお待ち申し上げております。

Dear Karen,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is our greatest pleasure to know that you have enjoyed your stay. We value our customer’s opinions about us to serve you in any better way. So should there be anything that we can do to make your stay more comfortable and enjoyable, please let us know.Wishing you many happy returns for the coming holidays.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Kozue 様この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。当ホテルでのご滞在にご満足いただけたご様子を伺え、嬉しく存じます。また沖縄にお越しの際はぜひヒルトン沖縄瀬底リゾートでお客様をお迎えできるよう、心より願っております。

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Dear Alan,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort.We enjoyed reading all of the positive comments you provided, and we are so delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back to Hilton Okinawa Sesoko Resort.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Kazuya 様この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、お客様にご不便をお掛けいたしましたことをお詫び申し上げます。今後も現状に満足することなく、サービス・施設の改善、魅力ある商品づくりに努めて参りますので、お客様には引き続きヒルトン沖縄瀬底リゾートをごひいきいただけましたら、幸いに存じます。

Dear ELENA、Cobble Hill,Thank you for staying at Hilton Okinawa Sesoko Resort and writing us valuable feedback.Great to read that you enjoyed your stay - we really are in a fantastic location and have views to match!We certainly look forward to welcoming you back to stay with us when you next visit Okinawa.

Dear Kenneth、Otake-shi,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort.It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words.We certainly look forward to welcoming you back to stay with us when you next visit Okinawa.

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

Rie 様いつもヒルトン沖縄瀬底リゾートをご利用いただきまして、誠にありがとうございます。お客様からこのように直接お褒めのお言葉を頂戴いたしますことは、スタッフにとりまして大変大きな励みとなり、意欲へと繋がって参ります。早速チーム内で共有させて頂きます。今後も現状に満足することなく、サービス・施設の改善、魅力ある商品づくりに努めて参りますので、お客様には引き続きヒルトン沖縄瀬底リゾートをごひいきいただけましたら、幸いに存じます。

Ken 様この度はヒルトン沖縄瀬底リゾートへお帰りくださり、誠にありがとうございます。ごゆっくりお過ごしいただけたご様子、大変嬉しく思っております。 今後ともお客様に安心してご滞在いただける環境を作るのはもちろん、ホテルライフを満喫していただけるサービスをご提供できるよう日々精進してまいります。またヒルトン沖縄瀬底リゾートへお帰りいただけますよう、スタッフ一同心よりお待ち申し上げております。

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

Thank you very much for staying at Hilton Okinawa Sesoko Resort and for spending your time sharing your experience with other travelers.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.

この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。またご多忙中、当ホテルのレビューを高い得点と共にご投稿くださいましたことを重ねて御礼申し上げます。今後も現状に満足することなく、サービス・施設の改善、魅力ある商品づくりに努めて参りますので、お客様には引き続きヒルトン沖縄瀬底リゾートをごひいきいただけましたら、幸いに存じます。