Old Tappan hotel guide. Empire Hotel Group hotel in Old Tappan, Westwood

"Very clean room and complementary breakfast was better and expected! "

"They never clean my room"

"The location is perfect! The reviews of others saying it’s cramped have never stayed in an upper Manhattan hotel, as that’s the norm for even the big brand hotels. The lobby is super nice, the rooms are small and a bit outdated but overall there’s nothing wrong with it! Great place minutes from Times Square, and the theaters! Subway isn’t far, and hailing a taxi or uber isn’t difficult most days. I plan to stay again!"

"Clean and good location"

"Clean, efficient, centrally located but too large."

"Great hotel with an amazing location. Will stay there, the next time in the City"

"This location is perfect if you want to see a lot in a short amount of time. Its a short walk to Times Square & Broadway and many other things. Also located across from the Penn station which was convienent for getting to from the airport (I came in from Newark). Plenty close to spots with ATMs, food, & convenience stores). Room was clean every day. Staff were all very friendly & helpful. The Rueben in the Tiktok restaurant downstairs was good and came out quick. It was also open 24/7 which was great when I forgot to eat all day and realized how hungry I was late at night. All that said when I make it back to New York I will definitely book The New Yorker again. And will recommend it to others planning on going to NYC."

"The hotel has a great location, but the front desk staff was disappointing. On the day we checked out, we asked for bottles of water and the receptionist was rude and said they do not offer water to guests. Very disappointed experience !"

"The staff, and amenities were great, the only complaint I have is that even a fter all windows closed and curtains down, some traffic noise came thru."