Hotel dekat One Loudoun

"Slow response, terrible breakfast, wrong charge on my account and didn’t provide receipt"

"Nice atmosphere, however the walls and ceilings are then and you could hear a footstep someone takes. Also staff is very pushy during checkout via knocking on the door and calling the room back to back 2 minutes after checkout time in the process of me exiting"

"I booked this hotel through Expedia, but when I checked out, the total amount was different from the price I originally booked. The front desk staff explained that Expedia calculated a different tax rate, but the explanation did not make much sense to me. Later, she discovered there was an extra breakfast charge that should not have been added because I did not have breakfast at the hotel. Instead of carefully reviewing the charges, she seemed to blame others for the mistake. Overall, the...

"Excellent customer service"

"The room was"

"Great option for layovers near the airport."

"Once in the room discovered no bed sheets or pillows for the sofa bed. Tried to call, the phone was not connected and could not find the phone jack. Was attacked by the breakfast grill lady after being advised by the front desk to get breakfast down the hall at the Embassy Suites. Forced to return to the front desk for confirmation to only be told by the grill lady that she will only serve us this one time. Didn’t know the grill lady owned the hotel?? All this to have a breakfast barely...

"Staff attentive and helpful! Clean hotel!"

"They didn’t have full size suv and when I went there they try to give me mini van. My family 6 and we have 10 suitcase. I called them before heading to airport to pick up the car and they confirmed they have it. And I confirm before start to finalize the reservation. And they confirmed they have the car. After finish everything they offer me smaller car and they screw up my entire trip because I had to go rent a cargo van to take care of the luggage’s and rent for the rest of family small car....

"It was decent."

"El Check out a las 12:00 es muy conveniente. Facilidad de parqueo y hay un Walmart a 1 minuto en carro para surtir el refrigerador. Cocina con todo lo necesario."

"for one night it was excellent....night and daytime counter help was great...nooo complaints"

"I liked everything, the room is clean and big and modern, the view was beautiful 10|10"

"It was a positive experience when I arrived late in the evening."

"Everything was great!"

"The room was very clean, but the parking lot was extremely full, and there was almost no space to park. Unfortunately, the staff did not seem friendly or welcoming. After driving for 20 hours, I asked if there was any possibility of checking in early. I completely understand that the rooms were still being cleaned, but the way the situation was communicated felt rude and lacking in courtesy. A more polite and respectful response would have been appreciated."

"The front desk was very helpful."