Kolam renang outdoor

Ulasan untuk DoubleTree by Hilton at the Entrance to Universal Orlando

4 out of 5

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 3436 dari 6425 ulasan" "
Penilaian 8 - Bagus. 1454 dari 6425 ulasan" "
Penilaian 6 - Cukup Baik. 783 dari 6425 ulasan" "
Penilaian 4 - Buruk. 400 dari 6425 ulasan" "
Penilaian 2 - Sangat Buruk. 352 dari 6425 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good hotel
Good location, very close to universal studio. They offer free cookies during our stay and they provide free shuttle to the universal. Front desk is quick with their services. Very business-like with many conferences.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Customer Service pada tanggal 4 Mei 2023
Thank you for sharing with us!We're delighted to hear you had a fantastic time with us at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're so glad you enjoyed our great location and wonderful team so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us, and we love to hear it!Please come visit us again in the near future for another lovely experience!

10/10 Sangat Bagus

MYRLANDE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Ebony

Disukai: Fasilitas
Tidak Disukai: Kebersihan
Old facility. Bathroom towels were disgusting.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Sarah-Marie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay and convenient location to experience Universal Studios. I was not prepared for the $31 dollar a day parking price though. Compared to other hotels that was midrange on parking. Overall beautiful hotel and getting a chocolate chip walnut cookie every day is always my favorite part!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 3 Mei 2024
Sarah-Marie, it's wonderful to hear you had a splendid stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're also thrilled that our prime location added convenience to your Universal Studios experience. Your appreciation for our charming facilities and the delightful chocolate chip walnut cookies is truly appreciated. However, we recognize the parking cost was unexpected and will ensure to make our pricing more transparent for future stays. We look forward to welcoming you back soon.

2/10 Sangat Buruk

Shane

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Angela, it's lovely to hear you had a great stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're delighted you enjoyed your time with us and hope to welcome you back in the near future. Thank you for choosing us for your Orlando visit.

8/10 Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

James

Bepergian bersama teman
Staff are not friendly at all
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 3 Mei 2024
James, thank you for your feedback. It's regrettable that your interactions with our team members did not meet your expectations. We strive to provide excellent service and your comments will certainly aid in enhancing our guest's experiences in future. We hope for another opportunity to provide you with a more positive stay.

6/10 Cukup Baik

Phillip

Disukai: Staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Phillip, thank you for taking the time to leave a rating. It appears there are areas for improvement based on your rating. We always aim to deliver an excellent experience. We appreciate your feedback and hope we'll have the opportunity to create a more positive experience on your next stay.

10/10 Sangat Bagus

Leonardo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Thank you for the 5/5 rating, Leonardo!It's excellent you enjoyed your time at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Sangat Bagus

Wanyu

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room with beds was sold out, I don't know why I still could book this. But the staff arranged a room with a sofa bed and gave us a refund.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 1 Mei 2024
Wanyu, it's wonderful to learn that your experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was positive despite the initial room availability concern. We are committed to accommodating our guests as best as we can, and it's good to hear our team members were able to arrange a suitable alternative for you and provided a refund, demonstrating our dedication to guest satisfaction. We hope to have the pleasure of hosting you again in the future.

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very welcoming
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 1 Mei 2024
Barbara, it's wonderful to hear that your stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was marked by such a warm welcome. We can't wait to have you with us again in the future.

8/10 Bagus

Janel

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Janel, it's wonderful to learn that your stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was satisfactory. We trust you had a good experience and would be delighted to host you again in the near future. Your patronage is greatly appreciated.

10/10 Sangat Bagus

Jerry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Jerry, it's fantastic to hear that you had a brilliant stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We strive to ensure our guests experience the top-notch service we are recognized for. Looking forward to providing you with another exceptional stay on your next visit to Orlando. Safe travels.

6/10 Cukup Baik

Antonio

Bepergian bersama keluarga
It’s an older hotel. Needs to be updated. Our first room smelled very musty.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 1 Mei 2024
Antonio, thank you for your feedback. It's unfortunate to hear that you noticed a unique scent in your initial room and felt that our decor could use a refresh. We are continually striving to improve our accommodations. We appreciate your observations as they assist us in recognizing areas for enhancement.

10/10 Sangat Bagus

Yanay, North Miami

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 30 Apr 2024
Yanay, we're thrilled to hear you had a fantastic stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! It's wonderful to know you found our establishment to be excellent. We greatly appreciate your feedback and we look forward to welcoming you again soon!

10/10 Sangat Bagus

Janet

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place but they make you pay for parking $30 a day
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 30 Apr 2024
Janet, thank you for your positive review. At DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, we strive to provide an excellent service to all our guests. We understand your sentiments towards our parking policy and appreciate your patience. Nonetheless, we are glad that this did not overshadow your overall positive experience. Your feedback is greatly helpful, and we hope to have the chance to welcome you back for another pleasurable visit.

6/10 Cukup Baik

Sonia

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Sonia, thank you for your rating. As we strive to provide the best service to all our guests, we would appreciate more specific feedback. We hope to have the chance to welcome you back again.

10/10 Sangat Bagus

Pauline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel staff were amazing, friendly, kind and very attentive. It was a very busy weekend because they had large dance and cheer groups so the noise level was high but that was understandable. Highly recommend this property! Great food options on site and others very nearby. The breakfast buffet was fantastic and the staff there was top notch! The room was comfortable, only thing I missed was no coffee machine in room, they have an actual Starbucks onsite.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 30 Apr 2024
Pauline, thank you for your glowing review of DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It's wonderful to hear our team members made an impact on your stay and that they provided the attentive service we take pride in. We appreciate that you understood the lively atmosphere since we hosted dance and cheer groups. It's a delight knowing you thoroughly enjoyed our dining options, particularly the breakfast buffet. We've noted your feedback about in-room coffee facilities and we're happy you found our on-site Starbucks a convenient amenity. Looking forward to welcoming you back on your next trip to Orlando!

6/10 Cukup Baik

Kiara

Disukai: Staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 30 Apr 2024
Kiara, thank you for taking the time to rate DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We value all feedback and your rating reflects aspects of your stay that may have room for improvement. If there were specific areas you felt we could have elevated, we'd appreciate your insights to learn and grow. We are committed to providing you with a better experience on your next visit.

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome place to stay
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Thanks for the perfect rating, Barbara!We're pleased to hear that you have fully enjoyed your stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Michael, thank you for choosing DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It's great to see your rating and we hope your stay was memorable! We look forward to your next visit.

10/10 Sangat Bagus

Vivien

Disukai: Kebersihan, fasilitas
Great location, good restaurants, clean and good open space to hang around. Staff are polite and accommodating. . A hotel to go to or return to .
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
Vivien, thank you for your wonderful words. We're delighted that you enjoyed the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando's excellent location, dining options, and clean areas to relax. It's great to hear that our team members were welcoming and accommodating. Your continued patronage is highly valued, and we look forward to welcoming you back in the future.

8/10 Bagus

Jermaine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
I was a little disappointed that I’ve machine didn’t work on the 7th floor. Other than that, I enjoyed myself!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
Jermaine, it's great to hear that you had an enjoyable experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! We regret the inconvenience with the ice machine, and assure you that our team is working diligently to maintain a smooth operation. Your overall satisfaction is very important to us and we hope to host you again soon.

4/10 Buruk

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Thank you for sharing your feedback, Stephanie.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

8/10 Bagus

Pamela

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bery clean property and great value.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Kimberly

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Thank you for this excellent rating, Kimberly!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! We'd love to host you again someday for yet another unforgettable visit.

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice well kept property, nice grounds, nearby dining, large mall about 0.5 mi or so away , nice clean pool. I couldn’t find anything I didn’t like. And super close to Universal
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Daniel, thank you for sharing your wonderful experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're delighted to hear that our beautifully maintained premises, proximity to dining and shopping options, and clean swimming pool added to your enjoyment. We're also thrilled that our hotel's closeness to Universal met your expectations. We hope to welcome you back for another exceptional stay in the future.

10/10 Sangat Bagus

Melissa, Tampa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly and communicative
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 26 Apr 2024
Melissa, thank you for sharing your experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're thrilled to hear you appreciated the communication and friendliness from our team members. It's our pleasure to ensure your stay is seamless. We value and appreciate your feedback and hope to welcome you back very soon.

8/10 Bagus

Cossette

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
Thank you for the 4/5 rating, Cossette!We are excited to see that you had an enjoyable experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Sangat Bagus

Amanda

Disukai: Kondisi & fasilitas properti
Close to the parks. Great facility. Staff could be more welcoming/friendly.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Amanda, it's great to hear that the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando's convenient proximity to the parks and top-notch facilities made your stay enjoyable. We appreciate your feedback regarding our colleague's graciousness and we're always looking for ways to make stays even more enjoyable. Thank you for letting us know and we hope to see you again soon.

10/10 Sangat Bagus

Mia

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Mia, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando!

10/10 Sangat Bagus

Antoinette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hilton's Double Tree was awesome the staff everyone one was professional and friendly! We can't wait to come back!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 26 Apr 2024
Antoinette, thank you for your warm words. We are thrilled to hear that your stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was exceptional and that our team members contributed positively to your experience. It's our pleasure to welcome returning guests, and we look forward to your next visit!

10/10 Sangat Bagus

Addison

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was nice and close to Universal. Go here if you are wanting to walk on to the park
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Addison, it brings us immense joy to see that your stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was a satisfying one. We are thrilled that our proximity to Universal was beneficial during your visit. We look forward to welcoming you back for more enjoyable stays in the future.

2/10 Sangat Buruk

Niesha, Washington

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Niesha, it seems your experience with us didn't meet your expectations and for that, we truly apologize. We strive to provide our guests with superior stays and it's clear we fell short in your case. Please be assured your feedback is critical and will be utilized for improvements. We hope to have the opportunity to serve you better in the future.

10/10 Sangat Bagus

Michelle, Kettle Falls

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was clean. Lobby well kept. Options for dining were good and some close by to walk to. Love the fountain outside Starbucks. Sipping away, enjoying Mother Nature:)
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 26 Apr 2024
Michelle,Thank you for such a wonderful review! Your detailed appreciation, particularly for the pristine cleanliness of your room at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, and our array of dining options truly means a lot to us. It's fantastic that our nearby amenities and the tranquil fountain by the coffee shop contributed to making your stay enjoyable. We can't wait to welcome you back for another delightful experience.

4/10 Buruk

Jacob Ray

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 26 Apr 2024
Jacob, we're truly sorry to hear your experience didn't quite meet expectations. We welcome the opportunity to hear more about what specifically didn't meet your standards so we can work towards enhancing guest satisfaction.

10/10 Sangat Bagus

Megan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They took great care of us we checked in early and got to leave late too!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 25 Apr 2024
Megan, it's wonderful to hear that you appreciated DoubleTree by the Hilton Hotel at the Entrance to Universal Orlando's efforts to accommodate your needs. Our aim is to offer flexibility where we can, and your review indicates we're on target. We look forward to your next stay!

8/10 Bagus

Ramon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check-in and really close to Universal. Restaurants in the hotel and a few more walking distance. Close to shopping too.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 25 Apr 2024
Ramon, thank you for sharing your experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're thrilled to hear that you appreciated our uncomplicated check-in process and proximity to Universal and nearby amenities. It's great to know you also found the array of dining options in and around our hotel convenient. We look forward to welcoming you back for another superb stay.

4/10 Buruk

Timothy

Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
We appreciate the feedback, Timothy.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Bagus

reema

Disukai: Staf & layanan
Very nice service and enjoy my stay here
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 24 Apr 2024
Reema, thank you for leaving this positive review about your stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're delighted to hear that our efficient service exceeded your expectations. It would be a pleasure to welcome you back in the future for another enjoyable stay.

10/10 Sangat Bagus

Kayan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and affordable room. Friendly and accomodating staff. Very nice centrally located hotel.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Kayan, it's terrific to hear that you had an enjoyable stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're particularly pleased to know you appreciated our tidy and budget-friendly accommodations, as well as our affable team members. Your recognition of our central location is gratifying, too. We look forward to welcoming you back for another pleasant experience.

10/10 Sangat Bagus

Manuel

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Súper increíble m, volvería siempre al mismo hotel, todo es rápido sin problemas.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Manuel, es genial saber que tu estadía en el hotel DoubleTree by Hilton en la entrada a Universal Orlando cumplió con tus expectativas. Estamos particularmente emocionados de que haya apreciado la eficiencia de nuestros servicios y que siempre regrese. Estamos deseando darle la bienvenida nuevamente.

10/10 Sangat Bagus

Elizabeth, New London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 24 Apr 2024
Thank you for the 5 out of 5 rating, Elizabeth!We're thrilled to see how much you enjoyed staying at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Sangat Bagus

zajaira

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great services
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 24 Apr 2024
Zajaira, it's delightful to hear that you enjoyed the services at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We appreciate your kind words and look forward to your return. Safe travels until then!

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was amazing!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 24 Apr 2024
Sharon, thank you for your wonderful words! We're thrilled to hear that you found the service at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando exceptional. Our team members strive to create a memorable experience for our valued guests. We look forward to welcoming you back soon.

8/10 Bagus

Lianett

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location as it is walking distance to universal and saves you from paying parking at the parks. The hotel lobby has many different options to eat and is very nice. The room is spacious and clean.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Lianett, it's wonderful you enjoyed your stay at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're pleased you found our location convenient for your visits to the nearby parks and appreciated the wide variety of dining options in our lobby. It's also great to hear you enjoyed your room's ample space and cleanliness. We hope to welcome you back on your next visit to Orlando.

2/10 Sangat Buruk

Jesus

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Jesus, we see that your experience with us did not meet your expectations, and we truly regret to hear that. Your feedback, even without the specifics, is greatly appreciated as it helps us improve. We hope to have another chance to enhance your experience in the future.

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Linda, it's fantastic to know your experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando met your expectations. We hope to welcome you again in the near future for another perfect stay. Thank you for choosing us!

8/10 Bagus

Timeka

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, very clean and the staff were great. The toilet in my room was having issues but other than that my stay was amazing!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Timeka, it's wonderful to know that you appreciated the cleanliness and prime location of DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! Our team members indeed strive to provide a great experience. Though we're sorry to hear you encountered an issue with your room facilities, we're glad it didn't hinder the overall enjoyment of your stay. We look forward to welcoming you back for an even more amazing stay in the future.