Search Hotels in Otay Ranch Village West, Chula Vista

"Stay was relaxing. Staffs are very friendly and helpful especially Angel who is very accommodating "

"The rooms and overall property feel outdated, though we will say the kids had a great time, which was a plus. Unfortunately, there seemed to be quite a bit of miscommunication among the front desk staff. On multiple occasions, we received completely different answers depending on who we spoke with, which made the experience frustrating and confusing. The grounds could also be better maintained. There were ants in our room, and the patio furniture was dirty, so we weren’t able to enjoy that space. Additionally, the strong Glade plug-ins triggered our allergies, which made our stay less comfortable. The room itself was also lacking basic seating, there were no chairs available, only the beds. Overall, the property gives more of an outdated boutique feel. If you’re looking for a high-end, luxurious getaway, this isn’t the place. We had hoped for more, especially for the price we paid. This was our first time visiting the property and will likely be our last. We had seen mixed reviews beforehand but decided to experience it for ourselves. That said, we do appreciate the potential of the space and hope improvements can be made to create a more consistent and comfortable experience for future guests."

"The rooms are a bit smaller because of the hotels round design. Lack of breakfast plus cost of parking was a pain. Also reached out ahead of time to request that our two rooms would be close together, I assumed they would at least be on the same floor, but they were not."

"Staff was pleasant and attentive and our room was cleaned daily and very well I might add. Overall, a decent value. "

"Perfect location in Gaslamp District next to Padres Stadium. Great decor with very cool staff"

"bartenders at poolside bar were great"

"If you have young kids, this is the place for you. The pool is so warm and the slides are great for the kids. They had great food and drinks at The Pelican’s Bay by the pool. The bed was comfy but the pull out bed from the couch was not. Thankfully , my kids didn’t mind it. The staff was very kind. Overall, I would stay again. "

"The bed was uncomfortable and the air conditioning was loud you couldn't hear the T.V."

"What a marvelous, classic property, with. . the best service. The beach was unobstructed, pool was fantastic "