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Ulasan untuk Quality Inn And Suites Ottumwa

2.5 out of 5
Quality Inn And Suites Ottumwa
125 W Joseph Ave, Ottumwa, IA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 56 dari 165 ulasan" "
Penilaian 8 - Bagus. 66 dari 165 ulasan" "
Penilaian 6 - Cukup Baik. 23 dari 165 ulasan" "
Penilaian 4 - Buruk. 13 dari 165 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 165 ulasan" "

8,0/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

PEGGY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The drive and parking area are filled with broken concrete and pot holes. Three storage containers were in the parking lot. I assume they were for a remodel because the interior was nice and clean. Breakfast offered a good variety. Pool was nice.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Cheri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Stuart

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Idk
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Adriana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Adriana

Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the place and service

6/10 Cukup Baik

Benjiman

Disukai: Kebersihan, staf & layanan
I liked that the rooms were updated in their look and style and it also included a Pool. The Staff also took care of the request I made for additional towels and toiletries. What I didn't like was the accessibility to the parking lot and the amount of potholes and limited parking there was. Parking lines were faded, so lots of people were double parking. Large groups of people were hanging outside the entrance smoking and drinking (around 20 per night, every night I was there), and within the Lobby area. Drink machines didn't work either, nor sell water, and the Pool area had black mold on the ceiling.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Susan, Marshfield

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outside was over grown and many old junk cars, branches all over. Otherwise all the rest was great.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Judy

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
It was ok
The room had didn’t have much light even with all the lights on. Vending machine at my money a few times. Only had one bag to use. I use for dirty clothes and there were 2 people
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Julia

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Cathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Cassandra

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Janelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Had no water for a shower and had to be moved to another room.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Karen

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Liked clean quite Dislike, parking. Alot of large equipment around. Liked, convenient close to location of trip.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Phillip

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Helpful staff made easy work of my checkin. I arrived after dark, so I can’t say anything about the property.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Interior of facility was clean and you can tell that remodeling is being done. The staff was friendly and helpful. Check in was a breeze. But if i was just driving by im not sure id of stayed. They outside wasnt very pleasing to your eye.
Menginap 2 malam pada bulan September 2023

4/10 Buruk

James

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Quality Out
Attempted to stay here. Upon arrival, hotel sign was busted , parking lot looked like a land mine field with pot holes everywhere, construction trailer box sitting on the ground close to the entry and appeared as though the hotel was close. No signs on the building or address on the building. When trying to check in was told I did not have a reservation. I showed them my Hotels.com receipt and they didn't care and told me that I shouldn't have used a third party to make a reservation. We left and Hotels.com made things right by giving a full refund. Unfortunately had an unexpected 6hr ride home...
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Juanita

Menginap 2 malam pada bulan September 2023

8/10 Bagus

Stan, Stow

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property was well kept w/o being highly priced.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Donna

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Quality service at Quality Hotel
Nice place, they are remodeling, so looks messy, but what they have done, is a nice touch. Need new windows, so you can open Super...customer service, great Breakfast/coffee in the AM Move the smoking away from the building....Everyone was so nice, and and it showed that they cared.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Grace

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Cindy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel is doing some great remodeling. Will be super nice when finished. Our room was a little on the small side but it was just my niece and myself. We were fine. Iur room had been recently remodel. Very nice.

8/10 Bagus

J

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service and quick service to get me right to my room. Breakfast was good also.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Lee

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Phil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
New renovations are very nice.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Sharon

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan
There was all kind of trash and debris everywhere
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

MaKayla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very nice and even gave me a free upgraded room. Everything was clean and the rooms were a bit outdated but I did happen to see the rooms they were re-doing and they looked so nice! The only thing that threw me off was the towel situation. You had to bring dirty towels to the front to get clean ones but then again I was staying at a hotel with an entire baseball team and I’m sure they needed a million towels.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

David

Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Jessica

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Tiffany

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Larry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay was short but pleasant. The breakfast was outstanding.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

WENDY, St Francis

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas
The outside property is a bit messy. Lots of holes in the lot. Three big dumpster out front too. Kinda made for a rough first impression. Room was great though and pillows were fluffy. Pool and hot tub were excellent!
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Galen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast was good. Hotel staff are great!
Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

Pam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very courteous
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Dennis

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I never stepped inside. It looked horrible.
Menginap 1 malam pada bulan Oktober 2022

4/10 Buruk

Deborah

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Don’t stay there.
When we pulled up to the parking lot it had huge potholes that you could barely get around and there are people outside with a barbecue grill with beer and alcohol and a bunch of people like they were at a park. There is trash everywhere in the parking lot. The carpet in the room looked like it had not been vacuumed it looked dirty like it had things spilled all over it. The room smelled like mold and there was an old moldy air freshener in the closet. The hallway smelled dirty I had to hold my breath walking down the hallway to leave the hotel. The people hanging out outside the hotel looked very shady and I would never take my family there if I had little kids. I will never stay at the quality Inn in Ottumwa Iowa ever again and I may not use hotels.com. It was an overall bad experience and they had signs hanging up saying that they had won awards back in 2017. If they had won awards they wouldn’t win any now.
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Kevin

Menginap 2 malam pada bulan Oktober 2022

6/10 Cukup Baik

Jesse

Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

joan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Agustus 2022

6/10 Cukup Baik

Roxann

Disukai: Staf & layanan, kenyamanan kamar
3 day stay was okay
The room looked clean, but the rug turned my feet black. Outside screen was hanging off and the windows were quite dirty. The hot tub had a leak that wet the hall floor continually. They had fans on to dry the floor, but really needed to empty the hot tub and get it fixed. The breakfast was good, the extra cookies at night was a great touch. The bed was clean, but too soft for my taste. The management was very helpful, and the staff was always smiling.
Menginap 3 malam pada bulan September 2022

8/10 Bagus

David, American Fork

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really Great Place to Stay!
Older hotel is well-kept with fairly new carpeting, paint, and furniture. Staff provides excellent service. Would give them more stars if I could. About the parking lot... The lot itself is fine. The short road that leads to it is horrible. I suspect that road is not owned by the hotel as there is another lot off of the road that is also in horrible shape. The road may be a shared road.
Menginap 3 malam pada bulan Mei 2022

8/10 Bagus

Barry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very helpful and friendly. Nice Pool and Hot Tub. Clean.
Menginap 2 malam pada bulan Oktober 2021

8/10 Bagus

Craig

Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan Oktober 2021

8/10 Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check in was quick which was great because it was late.
Menginap 1 malam pada bulan Oktober 2021

4/10 Buruk

Matthew

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Deal with the prostitution that is going on in this hotel.
Menginap 1 malam pada bulan September 2021

6/10 Cukup Baik

Larry

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Last resort
The room was your average room, and it was ok. But unless you were hooked up to wifi, you could kiss communication goodbye. No calls or texting, not even in the parking lot. Oh, the parking lot...just the thought makes my back hurt! It is just a series of different sized potholes! We stayed at this place maybe 15 years ago and the parking lot is still as bad as it was back then! I really think we'll be giving this one a pass from now on, unless we are desperate. We decided to give it another try, because it had been so long. But now it's in the last resort category.
Menginap 1 malam pada bulan September 2021

4/10 Buruk

Christopher

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
The property is older and needs updating, the room was sparse and had plumbing issues but the bed was decent. Definitely doesn’t deserve a 4 star rating
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2021