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"Rooms were nice and quiet an clean. Staff was always polite and helpful. "

"The bed was a little hard and parking is a mission "

"N/a"

"It’s an airport hotel so you can’t expect too much. Waiting for the airport shuttle in the cold for 45 min in the middle of the night is how it began. Then we only got one room although we booked two. The no refund policy tells you everything. If there was some level of customer service, that would not be needed. "

"I’d say the "

"Breakfast was good. Staff very helpful. Shuttle bus pick up at JFK was smooth. My room was located on a flight path."

"Great stay, close to shops, food entertainment and work. "

"Staff were very helpful and nice. Very understanding when i realized I forgot my physical debit and had somw difficulty figuring out how i was going to check in. However the hvac units in the rooms are old and hardly function. I was given another room because the hvav did not work at all but the hvac in the 2nd room was working but felt like it was on its last leg. Luckily it was only hot on the first night and the other nights were fine."

"It was decent around the facilities walking area."