Search Hotels Near Harry London Chocolate Factory, North Canton

"They started off by giving me my room key which was on the third floor followed by "the elevators are not working. You'll have to take the stairs." Got all my stuff out of my car and took the stairs to the 3rd floor. My key card wouldn't work. I went back down the stairs and told the gentleman at the desk.(He was very nice btw). I followed him back up the stairs to the room. He realized then that he had already put someone in that room. He told me to wait and he went back down to get me another room. He asked if a double was okay instead of a king. I told him that was fine. He came back up and put me in a room directly across from the stairwell. For the next several hours all I heard was the door opening and slamming shut. They need to get that elevator fixed. I brought my own food since the room had a microwave. The microwave didn't work. There are only a few channels to watch on TV and the Internet kept going out. I turned on the a/c and realized later it was blowing out black dust. The plus is that the gentlemen was kind and the room was clean. Bed was comfy. The hotel is in between owners. I would wait until the new owner steps in..whenever that would be? So thank you to the only gentlemen on staff that is working really hard to make a bad situation better. I can't imagine how many times he's had to climb those stairs. New owner- give him a raise. "

"It was just ok for most of the mornings, they seem to be out of items most of the time "

"Did not use airport shuttle or eat breakfast had to leave to early."

"Simple "

"Good breakfast and friendly staff "

"Breakfast was great. Room was cool."

"Yes"

"No and cold"

"AMAZING BREAKFAST! THEY HAVE OMLET ON DEMAND. DELICIOUS! Room was clean and great space for big groups. My only complaint and disappointment is that, because we were a big group we did use the sofa bed and it was a big disappointment. The mattress was super thin and it was leaning back, so we had sleep where the feet goes. And this line of hotel I would have expected better quality."