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Ulasan untuk The Axana Hotel

4 out of 5
The Axana Hotel
Jl. Bundo Kandung No 14-16, Padang, west sumatera

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 3 dari 20 ulasan" "
Penilaian 8 - Bagus. 8 dari 20 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 20 ulasan" "
Penilaian 4 - Buruk. 1 dari 20 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 20 ulasan" "

7,0/10

Kebersihan

8,0/10

Staf & layanan

5,4/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

christine

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

yanka

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good, clean option.
My two friends and I stayed here for one night twice on our way to and from our boat trip. The hotel was great! Clean room and comfy bed. The rooftop pool was beautiful.
Menginap 1 malam pada bulan April 2021

6/10 Cukup Baik

Yoriko

Tidak Disukai: Kebersihan
歯ブラシが使用済みの物が置いてあった。
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
MORE INFORMATION FROM FRONT DESK WHEN GUEST ASKING NICE PLACE AT PADANG
Menginap 2 malam pada bulan Juni 2019

8/10 Bagus

potjut umy ka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Padang was amazing. With lots of interesting places to visit. I would definitely recommend axana hotel. The staffs were very helpful and apologetic sometimes.
Menginap 2 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Beautiful roof top pool. There was too much smoking and smoke in the hotel.
Menginap 4 malam pada bulan April 2019

6/10 Cukup Baik

KU MOHD HAZIZAM

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Executive room
Executive Room on pic show bathtub. But don't have bathtub. So far overall this hotel ok. Nearest from food area
Menginap 2 malam pada bulan Maret 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Room 321 Poor aircon in room; switch didnt function well. Safety latch at entrance broken. Dripping tap near toilet bowl. Bath towels worn out. Good service by Puteri at reception. However on arrival at 3.00pm 19th Feb, check-in, needed to wait for nearly 90 minutes for all rooms to be ready.
Menginap 2 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were excellent, especially Refika and Putri at reception. The staff in general very friendly and helpful
Menginap 3 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
The location and the free airport shuttle makes this place worthwhile else it tired and run down
Menginap 3 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018

6/10 Cukup Baik

Traveler terverifikasi

Took 3 hours to get to the room. We were told most rooms are in the midst of cleaning. Eventually, got 1 room first after 2 hours of waiting. About to go to the room elevator broke down & had to wait for another hour. Quite a bad experience & may not want to consider to come to this hotel if we are here again.
Menginap 2 malam pada bulan Desember 2018

8/10 Bagus

Maren

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Gewöhnungsbedürftig
Das Hotel ist schon etwas älter und wird zzt (10.2018) teilweise renoviert, dadurch kommt es zu einigen Einschränkungen der Annehmlichkeiten . Während unseres Aufenthaltes war das Hotel (angeblich) ausgebucht, da während dieser Zeit ein Kongress im Hause stattfand. Außerdem ist die Luftfeuchtigkeit während der Regenzeit sehr hoch und kann in den Zimmern nicht reduziert werden, da die AC nur bei Einstecken der Hotelcard funktioniert. Auf den Fluren keine Klimatisierung . Internet auf den Zimmern fast unmöglich
Menginap 4 malam pada bulan Oktober 2018

6/10 Cukup Baik

Ben, Australia

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Basic rooms, overpriced, could be cleaner
Impressive lobby, nice roof-top pool with view and gym but actual rooms not really very good. I stayed in a "standard" room on the fifth floor. The hallway was grotty and in need of renovation. The room was also grotty with grime on the marble in the bathroom and writing desk. The AC didn't work very well so that setting it to 16C very slowly got it down to about 22C. Taped electrical wiring was showing beside the lighted mirror. Tthe shower recess did not drain towards the floor drain. This meant that there was always a pool of water which slowly seeped into the room and had ruined (warped and stained) the floating timber floor. Not a big deal, but an indication of need for renovation. Overall, good facilities, good breakfast, friendly staff, good location, but actual rooms (certainly the 'standard' ones) are in need of a very substantial renovation and upgrade and greater attention to detail by the exclusively young male cleaning staff. This left me feeling the room was relatively overpriced.
Menginap 3 malam pada bulan September 2018

8/10 Bagus

Geir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Norway travler
Isi fast,god service,clean,oki, god hotel.

8/10 Bagus

DH, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel close to museum & beach
Stayed for 2 nights from 12-14/1 to attend my Niece wedding a bit disappointed while check in couldn’t find my booking but managed to get my room which I booked from SGP. The family suits is big n spaces with king size bed n one single bed. The hotel provided 4 stars hotel amenities, good gym facilities n there’s spa n Swimming pool at the roof TOP. Their staffs very good n attentive. Requested my room to be clean but I didn’t know why the housekeeper didn’t come n clean it so ended up I have to request new towels n toilet rolls. Breakfast was good too, everything is pleasant.
Menginap 2 malam pada bulan Januari 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2017

8/10 Bagus

Anggoro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel, short trip to the beach, on foot.
Menginap 1 malam pada bulan Oktober 2017
Dear, Mr. Anggoro Warmest Greeting from The Axana Hotel Padang We happy to know your positive comment. Our Hotel always giving the best services to the guests .On behalf of the all Axana Hotel Padang team, once again thank you very much and we look forward to welcome you back soon. Best Regards, Nia

8/10 Bagus

Karratha Wellness C

Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2017