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Ulasan untuk The Springs Resort & Spa

2.5 out of 5
The Springs Resort & Spa
323 Hot Springs Blvd, Pagosa Springs, CO

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 104 dari 214 ulasan" "
Penilaian 8 - Bagus. 57 dari 214 ulasan" "
Penilaian 6 - Cukup Baik. 26 dari 214 ulasan" "
Penilaian 4 - Buruk. 15 dari 214 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 214 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Julie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a fun day. I wish that we could’ve stayed longer! So relaxing…
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Joshua

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely as always!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management team pada tanggal 19 Apr 2024
Thank you for staying with us Adam.

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very nice time.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management team pada tanggal 14 Mar 2024
So glad to hear this. We hope you come back soon.

10/10 Sangat Bagus

Hyunjoo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari management team pada tanggal 24 Feb 2024
Thank you for staying with us.

8/10 Bagus

James

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I just can't believe they charge $50 per extra hour on the check out after all the money we spent
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari management team pada tanggal 29 Feb 2024
Thank you for staying with us James. I will pass along your comment to the appropriate staff.

10/10 Sangat Bagus

Don

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management Team pada tanggal 30 Jan 2024
Thanks for staying with us, we hope that you enjoyed your stay.

10/10 Sangat Bagus

Ed

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Management Team pada tanggal 30 Jan 2024
Thank you for staying with us, come back again soon.

10/10 Sangat Bagus

Whitnie

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Management Team pada tanggal 30 Jan 2024
Thanks for staying with us, we hope that you enjoyed your stay.

10/10 Sangat Bagus

Sergio, Albuquerque

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management Team pada tanggal 30 Jan 2024
Thanks for staying with us.

10/10 Sangat Bagus

Bertha E

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari management team pada tanggal 24 Feb 2024
Thank you for staying with us.

2/10 Sangat Buruk

Garrett

Tidak Disukai: Kondisi & fasilitas properti
The room was not up to standards for the rate I was chaged for the room, I am not sure how they can justify charging $625.00 a night for the room. It was probably a $150.00 a night room at best. It was not a deluxe room by any means. It smelled like it used to be a smoking room and the room next to us had someone that was coughing all night. When we got there and heard the room next door coughing we asked if we could get another room and they said no they had nothing. At checkout we asked if they could adjust the bill for the room they said because we booked through Expedia there was nothing they could do. So in the future I will book through the hotel direct in case I am not happy with the room so they can adjust the rate, unless Expedia can make and adjustment on the charge for this unsatisfactory room. I hope you can help with this and give some sort of credit, we paid for a deluxe suite and it was not worth rate charged at all.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

PHAM

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management Team pada tanggal 27 Nov 2023
Thank you for staying with us.

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023
Tanggapan dari Management Team pada tanggal 27 Nov 2023
Thank you for staying with us.

2/10 Sangat Buruk

Gail

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we arrived the person at front desk had no idea how to check us in under expedia we had wait at least 1 hour other than that it was great.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Leigh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awesome experience
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Managment Team pada tanggal 27 Nov 2023
Thank you for staying with us. We are so glad that you enjoyed your stay.

10/10 Sangat Bagus

Maria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Just for the construction
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management Team pada tanggal 27 Nov 2023
Thank you for staying with us.

10/10 Sangat Bagus

Mary Kay

Bepergian bersama keluarga
Disukai: Fasilitas
This is an amazing place to come and experience mineral baths at their finest. The different pool temperatures and designed protocol for utilizing them was exhilarating, we did the cold plunge part 3 times. Everyone was helpful and friendly. They keep the pool area super clean.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Management Team pada tanggal 27 Nov 2023
Thank you for staying with us Mary Kay. We hope that you come back again soon.

8/10 Bagus

Arnoldus

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We found it confusing upon arriving at the resort as to where to check in. Signage was not very good and with construction adjacent to the property access was hampered. Long walk from parking to front entrance with luggage.....no valet or doorman available to assist. Dinning was not available for dinners...had to drive to local restaurants.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Management Team pada tanggal 27 Nov 2023
Thank you Amoldus, for sharing your feedback. I will make sure that this is shared with the entire team for improvement.

6/10 Cukup Baik

Marlee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Unique set up
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Tanya, JACKSONVILLE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Christine was wonderful, my husband and I really enjoyed our stay
Menginap 6 malam pada bulan September 2023
Tanggapan dari management team pada tanggal 28 Sep 2023
Thank you for the kind words about Christine, and thank you for staying with us.

10/10 Sangat Bagus

Matt

Menginap 1 malam pada bulan September 2023
Tanggapan dari management team pada tanggal 28 Sep 2023
Thank you for staying with us.

10/10 Sangat Bagus

Judith

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Management Team pada tanggal 7 Sep 2023
Thank you for staying with us.

4/10 Buruk

Kevin

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Outdated and over priced!
The setting is lovely, well situated on the river. BUT, it’s way over priced for the accommodations. The rooms were outdated, more like a motel. I suppose they have a captive market so they can gouge patrons at $400 per night, $50 per hour for late check out.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Barbara

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Management Team pada tanggal 7 Sep 2023
Thank you for staying with us.

10/10 Sangat Bagus

Lonnie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and relaxing! Staff always friendly and helpful.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Management Team pada tanggal 7 Sep 2023
Thank you for staying with us Lonnie. We hope you come back soon.

2/10 Sangat Buruk

Caleb John

Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Great location, 1 star motel. Obscene price for the facility. Will not stay again
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Jeremy

Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Daniela

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Stay
The room had a tag to put on the door if needed of replacement for towels .we put it on door and no towels were changed or trash taken out like a reg hotel stay.we were told to take dirty towels to front to trade for clean ones . 1washer for the whole resort knowing the waters are dirty you would think they would have more the ice machine room was so hot and the drinks in the cantine are expensive and not very tasty it was 24 for 3 lemonades frozen that went bad right away plus additional charge for canolope by the L area food and drinks are separate charge
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Robin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari management team pada tanggal 9 Agu 2023
Thank you for staying with us.

4/10 Buruk

Elaine

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Steve and Maureen

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Good: Proximity to the soaking pools. Property well maintained. Not good: Ugly view of a construction zone outside our window. High-priced.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Christine, Trinidad

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Martha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Management Team pada tanggal 14 Jun 2023
Thank you for staying with us.

10/10 Sangat Bagus

Dr Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Would highly recommend. Blessings Gary
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management Team pada tanggal 14 Jun 2023
Thank you for staying with us Dr Gary.

6/10 Cukup Baik

Pamela

Bepergian bersama keluarga
Disukai: Kebersihan
Overpriced for the room!
Menginap 3 malam pada bulan Mei 2023

6/10 Cukup Baik

NanHei

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Kisoo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 1 malam pada bulan April 2023
Tanggapan dari Management Team pada tanggal 14 Jun 2023
Thanks so much for staying with us.

4/10 Buruk

RONALD

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Miserable front desk person at check in. Room poorly equipped. No hangers. Room was small and dingy. Not worth the very high price.
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Leidy

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Diedrich

Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Janessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This will forever be one of the greatest trips I have ever taken. I had the pleasure of staying at The Springs Resort and Spa and having the most relaxing and rejuvenating time reconnecting with myself. The Springs Resort staff is top notch and the property was breathtaking with beautiful views of the San Juan Mountains, the San Juan Riverwalk and the cute charm of Pagosa Springs. The wellness activities that were offered at the resort during my stay are a core memory made during my time at The Springs. The forest bathing hike with Kelly delivered the most beautiful views and an amazing connection with the mountains, trees and nature. Aqua yoga in the hot springs with Kelly was another incredible experience I had the pleasure of doing. I followed that class up with Aqua Sound Bathing with AJ. I’m so grateful that I was able to attend this class, the connection with the springs, the sound vibrations and being in the present was exactly what I needed to kick off an amazing day at the springs. I also attending restorative yoga classes, a roll and recover class, a restful recharge class and the gratitude ceremony led by Will who was also an amazing guide through these practices. Kelly, AJ and Will made it feel like you were spending time with an old friend. These classes were the icing on the cake to my time at The Springs Resort and Spa. On top of all these amazing activities I also was able to spend some time at The Springs Spa. Again another incredible experience.
Menginap 3 malam pada bulan Januari 2023

10/10 Sangat Bagus

Yeonhee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
best place

8/10 Bagus

Zhuang

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Jeremy

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was AMAZING! The staff was so friendly and the areas around the property are all so great! If you get the chance to stop at Root House for a cinnamon roll, do it! if you get the chance to eat at The Rose, do it! Take a dip in one of the hot springs pools at 2 AM, JUST DO IT! The experience was so great! We came with our kiddos, definitely family friendly!
Menginap 3 malam pada bulan November 2022

8/10 Bagus

Shelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful resort.
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Gilbert

Menginap 2 malam pada bulan Juni 2022

8/10 Bagus

Marcy, Ouray

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The "resort" is okay but overpriced compared to a similar resorts across Colorado. The hotel itself is fairly common stucco with general hotel furniture and decorations anywhere in the USA. The pool has public access, and therefore gets inundated by day users. The bed was extremely hard and our "luxury" King suite overlooked the parking lot. Aside from the river, the views of Pagosa are unimpressive, so overpriced for a shotty view. Would not go back to this area for a vacation getaway. Too many other nice resorts in Colorado for the same rates and fewer Texans.
Menginap 2 malam pada bulan Juni 2022

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad Experience
Terrible room. Curtains were to small for the windows and there’s an odd third window with no curtains at all, so the the parking lot lights kept us awake all night. Dirty floors in the rooms. No AC or heat, had to open the windows (that’s right the windows fully open, no child locks so keep an eye on your children.
Menginap 2 malam pada bulan Mei 2022