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Ulasan untuk Hawaiian Sanctuary

3 out of 5
Hawaiian Sanctuary
13-3194 Pahoa Kalapana Rd, Pahoa, HI

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 12 dari 30 ulasan" "
Penilaian 8 - Bagus. 7 dari 30 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 30 ulasan" "
Penilaian 4 - Buruk. 5 dari 30 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 30 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

9,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Susan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A very enjoyable stay for my holiday in Hawaii. I would love to return there.
Menginap 7 malam pada bulan April 2024

4/10 Buruk

Abigail

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Lakshmi pada tanggal 28 Mar 2024
Aloha Abigail, Thank you for your feedback and stay with us at the Hawaiian Sanctuary . We apologize if we weren’t able to succeed your expectations. Please leave us a feedback with your concerns so we are able to improve our service. Unfortunately you didn’t communicated with me about your concerns , so I would had been able to make your stay an excellent one . Mahalo , Lakshmi, Housing Manager - Hawaiian Sanctuary.

8/10 Bagus

Ardis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Peaceful, quiet retreat
This was the best sleep i have gotten in forever. It was so dark and peaceful (coqui frogs and peacocks don’t bother me; they’re like a lullaby from nature). The beds were very comfortable. If you stay in the flower named rooms, you are close to a bathroom and have a sink in your room. The cabins are a little more rustic in that you have to walk to the shared showers and bathrooms. The outdoor showers were lovely and clean. The bathrooms were also clean and usually there wasn’t a wait. The hostess is lovely and inviting. The coffee in the morning was very appreciated and delicious. I wish i had gone to a yoga class. All in all if you don’t mind roughing it a little, and especially if you have even a little bit of hippy free spirit to you, this is a great place to stay!
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Michael Kilohana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed my stay, great place
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

JoAnna A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Lakshmi pada tanggal 15 Jan 2024
Thank you for your stay with us. We enjoyed having you as our guest . Please feel welcome to come back anytime We wish you safe travels . Mahalo

4/10 Buruk

Christina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Lakshmi pada tanggal 15 Jan 2024
Thank you for your stay with us . Please leave us a feedback in which areas we can improve . We wish you safe travels . Mahalo .

10/10 Sangat Bagus

Christopher

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Booked here for just one night because it was very affordable. Wasn't expecting it to be as much fun as it was! Besides being a beautiful property, there was an EDM dance party going on a short walk from the room. Fun people, great music, free party! The room you'll be staying in is small, and you'll be sharing restroom facilities, but for the price, all the wonderful common areas, the spa, the gorgeous surroundings, and the possibility of live DJs (!) you get far more than you paid for. A wonderful Hawaiian surprise.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

sally

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Totally quiet!!! Best sleep I’ve ever had!! No TV no distractions just rest!!!
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Jacob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Navin, Chico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great community and idea. Off grid relaxation
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Irina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had and amazing and peaceful time in Hawaiian sanctuary I like the area and location and very helpful and friendly staff ! Highly recommend this place
Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Mehry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place for nature lover
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Julian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
🔥
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

Melvin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Interesting stay
The people were welcoming, rooms were clean but, at our age, we needed an in-room bathroom. Disappointed we had to pay for the coffee after the first cup.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Nikolai

4/10 Buruk

heather, West St Paul

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the surrounding nature around us. Our daughter is very comfortable. And my husband been getting the deep sleep he’s missed.

10/10 Sangat Bagus

Patrick Carl

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan September 2022

6/10 Cukup Baik

Ben

Menginap 4 malam pada bulan Juli 2022

8/10 Bagus

Mauricio, San Antonio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was awesome! The only issue was that the smoke detector was not disconnected.
Menginap 2 malam pada bulan Juni 2022

8/10 Bagus

Mariel E

Menginap 2 malam pada bulan Mei 2022

6/10 Cukup Baik

Taranjeet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
It's a nice property, and the people there were VERY NICE and HELPFUL however, our stay was not pleasant. It was very noisy as there was a party/event which was noisy until at least 10 pm, and our room did not have AC therefore we kept the window opposite to this party open room to provide airflow and to keep this room somewhat cool. And after the party, we would hear animals, which was nice at first but when you are trying to sleep, it was just annoying. We didn't get much sleep that night. We were there just to pass the night and fresh up for the following day and we knew that bathroom would be shared and there would be a sink in the room, which was not the case and the shared bathroom was dirty and not maintained, the shower head did not have any presure, it was rusted. Although the people were amazing, I would not stay here again.
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pure Sanctuary
Checked in later in the evening and was pleasantly greeted even after the posted check in time. Spa was relaxing and perfect for recovering from a long day and hike. Sanctuary was exactly what was needed
Menginap 1 malam pada bulan Januari 2022

2/10 Sangat Buruk

Razz

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Do not recommend. Owner has been notified about bed bugs, but does not care to do anything about them.
Menginap 1 malam pada bulan Agustus 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We were informed the morning after our arrival that we had to leave. We were told we could go to the kitchen for breakfast, and the people staying there were very rude. The only nice person was Brenda, who tried to help us figure something out.
Menginap 2 malam pada bulan Mei 2020
Tanggapan dari Stan pada tanggal 23 Mei 2020
Aloha, We are sad to say that we were required to report these people to the Department of Hawaiian Affairs for breaking quarantine rules they had agreed to and needlessly exposing our staff to potential Covid threats. Nice people though, we were sorry we had to do it but had no other choice. I hope they land somewhere safely.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The toilet was not done, walking to the shared one is not convenient. Complimentary breakfast doesn't look good.
Menginap 2 malam pada bulan Desember 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
This property was not as described -- it is an intentional living community, with multiple somewhat makeshift buildings surrounded by the newer cabins. Our cabin itself was clean and comfortable, but there are only shared bathroom facilities in a separate building with outdoor showers, which was unfortunate as it was pouring rain our entire stay. The sauna and spa looked new and clean but were completely on the opposite side of the property. The night we arrived, they were hosting a "bee dance" (which sounded essentially like a techno-style rave) until 11 pm, which was quite loud with flashing lights and only 10 yards from our cabin. No air conditioning, internet access was unavailable except in the shared lounge space, and cell service was spotty on T-mobile though Verizon was workable. We were sent a long text the day before arrival, with rules for the community (including no meat being allowed in the shared kitchen spaces), instructing us to call so we could be met when we arrived, but this person never answered or returned calls. We got a tour from a helpful member of the community when we arrived, however. Overall, if we had been prepared for the nature of the facility it might have been acceptable, but it was not at all what we were expecting from the description.
Menginap 3 malam pada bulan April 2019
Tanggapan dari Hawaiian Sanctuary pada tanggal 3 Mei 2019
Thank you for the feedback! We apologize that your stay did not go as expected. Hawaiian Sanctuary offers a very unique experience different from your typical resort vacation. We do our best to communicate that in our listings, but there are some challenges in portraying the nuances of our retreat center on Expedia. Our profile and the room descriptions do mention that there are shared bathrooms, and no air-conditioner, but we will look into how we can make that information more prominent. We have also talked to our guest services team about smoothing out the check-in process, as well as sending a pre-preemptive email prior to check-in, in order to prepare guests for this experience before their arrival.

4/10 Buruk

Christopher

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Lava flow rain forest cabin for the bold
This was not a hotel but more of a camp with some nice small cabins. Ok for a night or two for exploring the lava flows. It’s BYO for cooking. Not great for disabled or elderly.
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Hawaiian Sanctuary pada tanggal 30 Apr 2019
Thank you for your feedback! We apologize that your stay did not go as well as expected. Hawaiian Sanctuary offers a very unique farm stay and retreat center experience. We do our best to communicate that in our listings, but there are come challenges in portraying the nuances of our particular offering in Expedia, and we are working on improving this. To clarify, we do not offer any type of camping accommodations at our facility. Our guest services team is now sending an email to each of our guests prior to check-in, in order to more aptly prepare guests for this unique experience.