6/10 Cukup Baik
TAMMY
Bepergian bersama teman
19 Agu 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There is more good than bad for sure. One thing that really set me off was at check in, I was told they would be holding $300 for incidentals. Great. No problem. However, that same day, we charged items to the room and immediately got hit with a $149 charge on my card. I called the front desk and was told the $300 is actually for room damage, not incidentals. Room damage? I’ve never heard of such a thing! Then I was told that I must not stay at Marriott’s often, that’s the policy. I found that very rude. The property is clean and nice. Not close to many things, but Uber and Lyft are easy to get. The majority of the staff was incredible. It’s a very family oriented resort, so if you’re looking for more adult things or less noise, look elsewhere. The aviary was fun, as was the mini golf and watching the flamingos. All in all it was nice. I have a personal issue with the Asst Manager, as I was told one thing via email, and it didn’t happen, but that has nothing to do with the resort itself. If I visited the area again, I would not choose to stay here, but we did have a great vacation.
TAMMY
Menginap 3 malam pada bulan Agustus 2025
