"love love staying at the W. this would be my 2nd time staying here, but we got a oceanfront room this time and loved it. amenities are always good. new pool was beautiful. pool staff very attentive. front desk staff and bell guys were helpful and nice. only downside or should i say upgrade they need to indulge into next would be updating their televisions in the rooms. they had “cable” but there was no good options to watch or no option to login into the most common apps (prime, netflix, etc). my toddler travels with us, otherwise i would not have cared. so all in all, great stay + hotel, the tv situation just needs to be upgraded :) would absolutely stay again and again with hopes that the upgrade is made eventually."