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"Had a great stay in the hotel bec of staff attentiveness! Follow through was impeccable!"

"Yes needs improvement "

"The staff was accommodating and so professional. The room was immaculately clean. The parking was easy. The breakfast is to die for. The cuisine offered international choices. The beach and pool was easy to reach. The rooftop pool and bar was so relaxing. The prices were reasonable. Especially, doing happy hour. Highly recommended."

"Amazing, great, wonderful and I could carry on with all the superlatives. Its such a quiet place, staff was very helpful, our flight got delayed by several hours and they let us stay in the pool area for 9 hours…we will come back there one day. Thank you"

"Breakfast so so"

"Good"

"The staff was accommodating but the aircon sucks. We were sweating the whole night."

"I had a great stay at Hotel Dumaguete and would highly recommend it to anyone visiting the area. The location is absolutely perfect—conveniently situated near key attractions, restaurants, and the waterfront, making it easy to explore and enjoy the city. An for the staff members I encountered was warm, accommodating, and genuinely helpful. An also added security, with army guards present on the premises. It provided an extra layer of safety and peace of mind."

"The restaurant staff was great — friendly, attentive, and genuinely helpful. The rest of the service felt pretty laid‑back, and getting assistance outside the restaurant wasn’t easy. The place itself is quiet and feels private, which is nice, but the food overall is just average with nothing particularly special. We visited the herb garden and the staff there were friendly and knowledgeable, which was a good experience. The biggest inconvenience is the layout. The check‑in counter is extremely far from the rooms. It’s manageable on arrival, but checking out is a hassle because you have to walk a long distance with your bags. They have a golf cart that could easily help guests get to the port, but it just sits in the garage instead of being used. Other than the few standout staff, the overall experience is just okay."