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"Bus stop to the Circular Cay where the Opera House was located was right at the back door of the hotel. There was free shuttle ride every 30 minutes to the airport and train station. Super convenient."

"Excellent"

"Fitness center not 24 hour Advertised observation deck reserved for private parties only Pool bar not staffed. Have to call to main bar and wait 25 minutes for a drink."

"Big room, beautiful property, nice staff"

"This hotel is very well located. This was my second stay. They have a food court at the basement level, which has some excellent food. Great prices as well. The staff are always helpful. We had an issue with the pillows. 1 was very soft and the other very high and firm. When my partner asked for any other solution he wasn't helped much. I went back later in the pm and spoke to a young man who came up with a solution. I received however, 2 quilts?!!. I then left a note for the cleaner who serviced our rooms. They changed it. The room itself was comfortable and cleaned every day. The only downside is the very thin door and walls. I could hear every door bang, conversation in the corridors or in the adjacent rooms. This did wake me up a few times."

"Good breakfast selection. Friendly staffs. Conveniently located near Sheung Wan station."

"from cleanliness to friendly staff very accomodating service is superb"

"Very nice. I came here twice an year in he last 15 years"

"The hotel looks nice until you reach the room. Everything looked better than the room did. The room was ok but not what I expected. The room had an akward set up and the carpet was all stained. The door was so heavy to open that it would be difficult for some people. The biggest downside was the room that we had. Looked nicer in the pictures. The location worked well as it was close to public transit, attached to a mall and close enough to the places we wanted to see. The staff were also great and helpful. They were able to help with any questions that we had. "