Search Hotels Near Red Bay Beach, Les Terres Basses

"Perfect"

"The room was clean; however, the air conditioning had a slightly musty smell. Unfortunately, the experience was disrupted when housekeeping knocked on our door before 10:00 a.m. and informed us that checkout time was 10:00 a.m. This was incorrect, as I had confirmed that checkout was at 11:00 a.m. I raised this with the front desk, as guests should not be disturbed before the official checkout time. Due to this experience, I would not recommend this accommodation to my medical team, friend or others."

"The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to go and pick it up myself. I also asked to speak with a manager and am still waiting for a callback — which honestly says everything about how things are handled here. Overall, the service is brutally bad and completely undermines what could have been a good stay."

"Yes It is"

"The location is great, the host was great at communicating and available. The views was amazing.The listing did include the pool was heated but it wasn’t when we were there. I paid extra for romantic roses petals but no roses were in the room only some cheap heart shaped creations. The bathroom and towels need to be updated. "

"Clean room, Friendly staff"

"Unmatched service and privacy. Incredible "

"Room not ready, was brushed aside and waited two hours for room and I checked in at 5pm already enough time to have it cleaned. Finally got into room was 7pm! Garbage receptionist and old outdated hotel"

"Excellent facility. Our condo was clean, open concept with beautiful views. Location is good. A quick taxi to Simpson Bay for lots of restaurants. "