Search Hotels Near Papa's Pilar Rum Distillery Hemingway Rum Company, Key West

"Site cleaning staff do not understand English. The rooms and the facility was clean."

"Breakfast was hard boil eggs, toast, pastries, cereal, yogurt, juices and milk. Clean everything. Great staff. Great location. The floor where I stayed had a weak spot by the room fridge, but held up good enough. Would recommend!!"

"This is a beautiful property, as it should be considering the price. The first 2 days were nice, we had a beautiful view from our balcony but the following 2 days we had cruise ships blocking our entire view. I never saw one thing about it in any of the information! If so, I would have never stayed there! The second disappointment was their spa. It is not located on the property where the Opal is located. It's across, on an island, in their sister property. You have to take a ferry from the Opal. If you're planning a massage, expect to spend the entire day. We were hoping for a massage and some bike riding but there was not enough time so no massage! Third disappointment was the "in room" dining. There are no instructions in the room, no phone number to call. We called the front desk and they gave us a number to call. It closes at 9 o'clock so we were unable to order breakfast for the next morning. We called before 9 the next night. No answer. We called the front desk. They were not friendly or accommodating at all. I explained we needed to get the order in and it had to be delivered by 8 a.m. Very rude. She finally took the order. We get a call the next morning asking what we wanted to order! Front desk didn't even tell them! And with only one restaurant, you better like Spanish/Mexican food because that's the only choice. I will say the pool area and bar were very, very nice! I can't really give any higher than a 3 or 4 star"

"Clean room, staff were great. Only thing not to count on was the outside bar, short hours and some days not open at all, bring your own cocktails!"

"The Best Hotel in Key West 10 stars!!!!"

"Yes ok"

"All was fine. "

"Lovely resort with wonderful staff. We had slight issue with housekeeping missing our room one day and also not providing wash cloths but would still recommend as you can't beat location! No private beach here but small public beach access next door."

"The courtyard was beautiful and relaxing especially at night. Staff was very accommodating and helpful. Bed was comfortable. Being able to have breakfast on site was a nice way to start the morning at a slower pace. It was a bit noisy but that is to be expected based on the location. "