Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 283 dari 516 ulasan" "
10 - Sangat Bagus
283
Penilaian 8 - Bagus. 123 dari 516 ulasan" "
8 - Bagus
123
Penilaian 6 - Cukup Baik. 58 dari 516 ulasan" "
6 - Cukup Baik
58
Penilaian 4 - Buruk. 22 dari 516 ulasan" "
4 - Buruk
22
Penilaian 2 - Sangat Buruk. 30 dari 516 ulasan" "
2 - Sangat Buruk
30
8,6/10
Kebersihan
8,4/10
Staf & layanan
8,2/10
Fasilitas
8,4/10
Kondisi & fasilitas properti
9,2/10
Ramah lingkungan
Ulasan
2/10 Sangat Buruk
Mariaclara
Bepergian bersama keluarga
1 Mei 2024
I disliked the fact that our 3 keys were cancelled after a few hours of getting them. We stayed 2 days and had to constantly go to the front desk to have them cleared. We felt as if we were treated like thieves.
Mariaclara
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
FRANKLIN
29 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
right on the popular Champs-Élysées and that says a lot. Beautiful experience, would stay again
FRANKLIN
Menginap 4 malam pada bulan April 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 30 Apr 2024
Dear Franklin,Thank you very much for your fantastic feedback about your recent stay in our property. We are pleased to read that you appreciated your stay with us and that you enjoyed our unique location.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Ailadys
27 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great experience
Ailadys
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 30 Apr 2024
Dear Ailadys,First of all, we would like to thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to read that you had a great experience during your stay with us.We look forward welcoming you again very soon for another great stay.Kind regards,
10/10 Sangat Bagus
Byeong, Scarsdale
Bepergian bersama keluarga
26 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything from the location, size, cleanliness, staff attention/courtesy were excellent/world-class. It was absolutely incredible!
Byeong
Menginap 4 malam pada bulan April 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 30 Apr 2024
Dear Vera,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated so much your stay with us whether it was for our unique location, our comfortable and clean Suites or our friendly and helpful staff. It is amazing for us to read that your stay was amazing. This is our best reward !Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
sukhwinder
Bepergian bersama keluarga
11 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Pretty good hotel
sukhwinder
Menginap 4 malam pada bulan April 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 15 Apr 2024
Dear Sukhwinder,Thank you so much for taking the time to share your review on Expedia. I am delighted that you enjoyed your overall stay with us. Your feedback is very important to us, it represents our best reward.We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,
10/10 Sangat Bagus
Bernadette
Bepergian bersama teman
8 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Fraser Suites Le Claridge Champs-Elysees is strategically located right by Arc de Triomphe. Everything is so conveniently close and accessible. The staff is wonderful and went out of their way to make our stay comfortable. Thank you for a memorable trip!
Bernadette
Menginap 2 malam pada bulan April 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 10 Apr 2024
Dear Bernadette,First of all, I would like to thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to read that you appreciated your stay with us whether it was for our unique location or our friendly and helpful staff.Awaiting the pleasure to welcoming you back in the very near future for another memorable trip !Kind regards,
10/10 Sangat Bagus
DIEGO
7 Apr 2024
DIEGO
Menginap 3 malam pada bulan April 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 30 Apr 2024
Dear Diego,Thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to learn that you enjoyed your stay with us.We all look forward welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Catherine
5 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Fabulous apartment perfect for our family trip to see the sights.
Catherine
Menginap 1 malam pada bulan April 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 9 Apr 2024
Dear Catherine,Thank you for your fantastic feedback!Thank you so much for taking the time to share your review on Expedia. I am delighted to read that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,
10/10 Sangat Bagus
Sandip
Bepergian bersama keluarga
3 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location and great staff and service.
Sandip
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 9 Apr 2024
Dear Sandip,Thank you so much for your very kind words.We are very pleased to read that you enjoyed your stay with us thanks to our unique location and our friendly and helpful staff.We look forward welcoming you back for another great stay !Kind regards,
10/10 Sangat Bagus
Dana and Todd
Bepergian bersama keluarga
30 Mar 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Everyone was very friendly. Property was clean and nice.
Dana and Todd
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 31 Mar 2024
Dear Dana and Todd,Thousands of thanks for your amazing feedback towards our property ! The entire team was thrilled to read your wonderful compliments about our high level of service, there is no best reward to us ! Thank you very much for choosing our property during your Parisian stay.Awaiting the pleasure to welcoming you back in the very near future.
10/10 Sangat Bagus
Miriantrip, RJ
21 Mar 2024
Miriantrip
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 25 Mar 2024
Dear Miriantrip,Thank you very much for rating our property.We are pleased to know that you enoyed so much your stay with us.We look forward welcoming you back at Fraser Suites Le Claridge for another great stay.Kind regards,
4/10 Buruk
Raja
Bepergian bersama keluarga
21 Mar 2024
Tidak Disukai: Kondisi & fasilitas properti
There was no running hot water in the day we checked out. Carpet was dirty. Kitchen sink faucet did not work. Property looked old inside.
Raja
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 25 Mar 2024
Dear Raja,Thank you for sharing your recent experience with us.I sincerely apologize your experience in our property was not up to your expectations. I took note of your comments regarding the housekeeping and maintenance services. Please trust that your comments have been shared with our Head Housekeeper and Maintenance Manager for immediate action.Please note however we recently added a new category called Suite Premier with a totally new and modern Style and we will hopefully continue our Apartment renovation in the future. We sincerely hope to have another chance to welcoming you back and provide you with our professionalism, politeness, and best care, which are indeed the basis of our Customer Care philosophy.With my renewed apologies,
10/10 Sangat Bagus
Alexa, Culiacan
Bepergian bersama keluarga
17 Mar 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Ubicación y teniendo en cuenta los espacios de las habitaciones de paris esta estaba enorme de dos pisos y preciosa volvería a llegar sin duda.
Alexa
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 18 Mar 2024
Dear Alexa,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us and particularly the size of our Suites.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Jennifer
13 Mar 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Jennifer
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 15 Mar 2024
Dear Jennifer,Thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to read that you appreciated your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Sherin
Bepergian bersama keluarga
8 Mar 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wonderful property and proximity to everywhere is a huge plus. Staff is very helpful and hotel is very warm and welcoming
Sherin
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 11 Mar 2024
Dear Sherin,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
8/10 Bagus
Josephine
2 Mar 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Need an English translation in their brochure
Josephine
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 4 Mar 2024
Dear Josephine,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us.Please let me know which brochure was not in english as all our documents are translated in english.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Mary, Lake Como
Bepergian bersama keluarga
20 Feb 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Third time stay at Fraser Le Claridge and did not disappoint. Beautiful suites in a very convenient location in Paris. It is touristy, safe and clean!
Mary
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 22 Feb 2024
Dear Mary,Thank you so much for taking the time to share your review on Expedia. I am delighted to read that you enjoyed so much your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,
10/10 Sangat Bagus
Elmano H T
Bepergian bersama keluarga
29 Jan 2024
Disukai: Kebersihan, kenyamanan kamar
Elmano H T
Menginap 8 malam pada bulan Januari 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 29 Jan 2024
Dear Elmano,Thank you so much for taking the time to share your rating of our property on Hotels.com. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,
10/10 Sangat Bagus
MIGUEL, Mosman Park
Bepergian bersama teman, Bepergian bersama keluarga
25 Jan 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property was amazingly situated, we stayed in the renovated section and it was perfect for our family as it was a large suite. Charles at front desk was amazing and recommended some great local restaurants which added to our experience! 10 out of 10 team Frasers- will be back !
MIGUEL
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 26 Jan 2024
Dear Miguel,What a fabulous feedback !Thousand thanks from the entire team for your amazing compliments towards our property and particularly regarding the service provided by Charles !This exactly matches the level of service our teams are striving to accomplish every day.We are all looking forward to welcoming you back in your Home away from Home in the very near future in the best location possible right in the heart of Paris on the most beautiful Avenue !Kind regards,
10/10 Sangat Bagus
badwi
21 Jan 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
badwi
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 23 Jan 2024
Dear badwi,Thank you so much for taking the time to share your rating of our property on Expedia. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,
10/10 Sangat Bagus
Viviane
Bepergian bersama keluarga dan anak
14 Jan 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Viviane
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 15 Jan 2024
Dear Viviane,Thank you so much for taking the time to rate our Residence on Expedia. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,
2/10 Sangat Buruk
hrach
9 Jan 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
hrach
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 10 Jan 2024
Dear Mr Hrach J Gasparyan,Please accept my apologies for the disappointing aspects of your stay. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offerings. I wish we could have been aware of your disappointments while you were staying with us, this way we could have taken appropriate actions immediately and change your experience around.I am further sorry that I do not have any details about your disappointments in order to understand and learn what shoukld have been done to satisfy you. I truly hope we will have a new opportunity to welcome you back and convince you otherwise.With my renewed apologies,Kind regards,
10/10 Sangat Bagus
Viviane
8 Jan 2024
Viviane
Menginap 13 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 10 Jan 2024
Dear Viviane,Thank you so much for taking the time to share your nice rating of our property on Expedia. I am pleased you enjoyed the high quality service provided by our team. Awaiting the pleasure to welcoming you back in the very near future.
8/10 Bagus
Peter
Bepergian bersama keluarga
7 Jan 2024
Disukai: Kebersihan, fasilitas
It was a nice hotel in the middle of champs Elyse’s. So many big shopping store. I would have loved it more, if they gave us more toilet paper.
Breakfast in this hotel was fabulous. Staff was excellent and friendly. Very hard to get a taxi in a moment notice though.
Peter
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 9 Jan 2024
Dear Peter,First of all, I would like to thank you so much for rating and reviewing our property on Expedia after your recent stay with us. I am very pleased to read that you enjoyed our unique location, our breakfast buffet and our friendly staff.However, I am very sorry that we did not meet your expectations to the fullest on this occasion. Your comment regarding toilet paper has been shared with our Housekeeping Manager for immediate action. Our guests' feedback is very important to us and we consider it represents the best way for us to learn and make improvements. The taxi requests were difficult at the occasion of the celebrations of New Year's Eve but our staff is always here to help you and advise you accordingly. We hope we will have the pleasure to welcome you back to Fraser Suites Le Claridge on your next visit to Paris !Kind regards,
6/10 Cukup Baik
Dr. Henning
6 Jan 2024
Dr. Henning
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Romain / Front Office Manager pada tanggal 9 Jan 2024
Dear Dr. Henning,First of all, I would like to thank you so much for taking the time to rate our property on Orbitz after your recent stay with us. I am very sorry that we did not meet your expectations to the fullest on this occasion but I would have preferred to know exactly what was wrong during your visit. Our guests' feedback is very important to us and we consider it represents the best way for us to learn and make improvements. Please let us know if possible the exact reasons for your dissatisfaction.We hope we will have the pleasure to welcome you back to Fraser Suites Le Claridge in spite of this unfortunate experience and we will provide you with the best care and attention.Kind regards,
10/10 Sangat Bagus
Thomas
Bepergian bersama keluarga dan anak
5 Jan 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This is a great property, made even better by the delightful staff. The hotel staff is friendly, prompt, helpful, polite, and just enjoyable to be around. My wife, four kids, and I stayed here over Christmas and will definitely be returning.
Thomas
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 9 Jan 2024
Dear Thomas,We would like to start by expressing our sincere gratitude for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to hear that you had an amazing time with us, and we sincerely appreciate your fantastic feedback.We are also delighted to read that you will definitey be returning with your family, and we sincerely thank you for your kind words. We are all looking forward welcoming you for another great stay !Best regards,
10/10 Sangat Bagus
J.G.M.
Bepergian bersama keluarga
28 Des 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Fantastische locatie. Kan niet beter. Fijne suites, fijn personeel. Veel leefruimte.
J.G.M.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 2 Jan 2024
Dear J. G. M.,We would like to start by expressing our sincere gratitude for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to hear that you had an amazing time with us, and we sincerely appreciate your fantastic feedback.We are delighted that our central location, our friendly staff and our comfortable Suites met your expectations. It's a real pleasure to know that you were able to fully enjoy everything Paris has to offer while staying with us.We hope to have the pleasure of welcoming you back on your next visit to Paris.Kind regards,
10/10 Sangat Bagus
Tracey
22 Des 2023
Disukai: Kebersihan, kenyamanan kamar
Luxury overlooking the Champs Élysées
If you want to be in the middle of the bustle of the Champs Elysée this is the place for you. An executive room gives you a large opening door with views of the avenue and the top of the Eiffel Tower. Perfect for the Christmas lights season. The service was outstanding.
Tracey
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 22 Des 2023
Dear Tracey,Thank you so much for taking the time to share your review and photos on Hotels.com. I am delighted to read that you appreciated your overall stay with us, especially our unique location, the view from your Suite and our outstanding service.We are all looking forward to welcoming you back in the very near future !Kind regards,
6/10 Cukup Baik
Jun
19 Des 2023
Tidak Disukai: Kenyamanan kamar
Jun
Menginap 18 malam pada bulan November 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 21 Des 2023
Dear Mrs Jun,Thank you so much for taking the time to share your impressions after your recent stay with us. I am very sorry that we did not meet your expectations to the fullest on this occasion. Please trust that your feedback is very important to us and the only way we can make improvements. Your comments have been shared with our Housekeeping Manager for immediate action in order to avoid any such inconvenience again to our guests.Please accept my renewed apologies for this disappointing aspect during your stay.We truly hope to have a new opportunity to welcome you and convince you otherwise providing you with the best care and attention.Kind regards,
8/10 Bagus
Anil
14 Des 2023
Disukai: Kebersihan, kenyamanan kamar
Anil
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 21 Des 2023
Dear Anil,Thank you so much for taking the time to share your review on Hotels.com. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,
10/10 Sangat Bagus
Eva
11 Des 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Eva
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 2 Jan 2024
Dear Eva,Thank you so much for taking the time to share your rating on Expedia. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !
2/10 Sangat Buruk
SHIMON
9 Des 2023
SHIMON
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 14 Des 2023
Dear Shimon,Please accept my apologies for the disappointing aspects of your stay. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offerings. I wish we could have been aware of you disappointment while you were staying with us, this way we could have taken appropriate actions immediately and change your experience around.I truly hope we will have a new opportunity to welcoming you back and convince you otherwise.With my renewed apologies,Sincerely Yours,
10/10 Sangat Bagus
XOCHIL
Bepergian bersama teman
5 Des 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
If you want to be in the middle of all the shopping action this is it! What a beautiful hotel and the staff is very friendly and helpful!
XOCHIL
Menginap 4 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 6 Des 2023
Dear Xochil,We would like to start by expressing our sincere gratitude for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to read that you had an amazing time with us, and we sincerely appreciate your fantastic feedback.We are delighted that our central location met your expectations, with numerous restaurants, bars, luxury shops, and even a grocery store right at our doorstep. It is definitely convenient. It's a real pleasure to know that you were able to fully enjoy everything Paris has to offer while staying with us.We are also delighted to read that you enjoyed our friendly and helpful staff. We hope to have the pleasure of welcoming you back on your next visit to Paris.Best regards,
10/10 Sangat Bagus
Francesco
28 Nov 2023
Francesco
Menginap 3 malam pada bulan November 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 21 Des 2023
Dear Francesco,What a fabulous rating of your recent experience at our property !Thousand thanks from the entire team for your amazing rating of our property !This matches exactly the level of service our teams are striving to accomplish every day.We are all looking forward to welcoming you back in your Home away from Home in the very near future!
10/10 Sangat Bagus
Hanna
Bepergian dalam rombongan
19 Nov 2023
Disukai: Kebersihan, kenyamanan kamar
Hanna
Menginap 3 malam pada bulan November 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 19 Nov 2023
Dear Hanna,Thank you so much for taking the time to share your nice rating of our Residence. I am very pleased that you enjoyed the high quality service provided by our team. Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Wujuan
15 Nov 2023
Wujuan
Menginap 4 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 6 Des 2023
Dear Wujuan,Thank you for taking the time to share your recent experience in our property. We are pleased to see you appreciated your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Hadi
2 Nov 2023
Hadi
Menginap 1 malam pada bulan November 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 23 Nov 2023
Dear Hadi,Thank you for taking the time to share your recent experience in our property. We are pleased to learn that you enjoyed your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
2/10 Sangat Buruk
Mrs OB Fouche
28 Okt 2023
Mrs OB Fouche
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 2 Nov 2023
Dear Mrs Fouche,Please accept my apologies for the disappointing aspects of your stay. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offerings. I wish we could have been aware of your disappointment while you were staying with us, this way we could have taken appropriate actions immediately and change your experience around.I truly hope we will have a new opportunity to welcoming you back and convince you otherwise.With my renewed apologies,Sincerely Yours,
10/10 Sangat Bagus
Debbie L.
22 Okt 2023
Debbie L.
Menginap 5 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 18 Nov 2023
Dear Debbie,Thank you so much for taking the time to share your appreciation of our property on Travelocity. I am delighted that you enjoyed your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Warm Regards,
6/10 Cukup Baik
stewart
Bepergian bersama keluarga
1 Okt 2023
Tidak Disukai: Kebersihan, kenyamanan kamar
Although this was one of my go-to hotels in paris, the service was so bad. They were highly understaffed. We requested around 2 pillows and they didnt have it, they didnt give us a call back that they didnt have it and the next time we requested for pillows they said they dont have extra which was the first time I encountered in a 5 star hotel. Deeply disappointed by the service and the room. I dont think ill be back soon.
stewart
Menginap 3 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 9 Okt 2023
Dear Stewart,Thank you so much for taking the time to share your comments with us after your recent stay. I am very sorry to read that we did not meet your expectations to the fullest on this occasion. Please trust that your feedback is very important to us and the only way we can make improvements. Your comments have been shared with our Housekeeping Manager and Front Office staff for immediate action. Your experience this time is not what we wish for for our valued guests. Please accept my renewed apologies for this disappointing aspect during your stay.We truly hope to have a new opportunity to welcoming you and convince you otherwise providing you with the best care and attention.Kind regards,
10/10 Sangat Bagus
Follow your Feet Travel
1 Okt 2023
Disukai: Kebersihan, kenyamanan kamar
Perfect lpcation
Spacious, beautiful. Friendly staff
Follow your Feet Travel
Menginap 4 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 9 Okt 2023
Dear Odette,Thank you for your amazing feedback !I am very pleased to read that you enjoyed our comfortable Suites and our friendly and helpful staff.We all hope to have the chance to welcoming you back at Fraser Suites Le Claridge and provide you with the best care and attentionKind regards
10/10 Sangat Bagus
Keenan
Bepergian bersama teman
21 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We enjoyed a wonderful 3 night stay here for my husband’s 40th birthday. The suite was great beautiful with great views of the Champs-Élysées, Eiffel Tower and Arc de Triomphe. We will definitely return, thanks!
Keenan
Menginap 3 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 22 Sep 2023
Dear Keenan,First of all, we would like to thank you for taking the time and reviewing our Residence on Expedia after your recent stay with us.It is a pleasure to read that you fully enjoyed our Suites and the view from your windows.Once again, a thousand thanks for your amazing feedback towards our property !Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
8/10 Bagus
Ayid
21 Sep 2023
Disukai: Kenyamanan kamar
Ayid
Menginap 3 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 21 Sep 2023
Dear Ayid,Thank you so much for taking the time to share your feedback on Expedia. I am very pleased to learn that you enjoyed your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,
8/10 Bagus
Majed
18 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good
Majed
Menginap 4 malam pada bulan September 2023
Tanggapan dari Romain / Front Office manager pada tanggal 18 Sep 2023
Dear Majed,Thank you so much for taking the time to share your rating of our property on Expedia. I am very pleased to see that you enjoyed your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,
10/10 Sangat Bagus
Luis
16 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The only which is not in the appropriate level is the shower
Luis
Menginap 3 malam pada bulan September 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 18 Sep 2023
Dear Luis,Thank you so much for taking the time to share your nice rating of our Residence. I am very pleased to read that you enjoyed your stay although you did not like the level of the shower. Our Maintenance team is informed for immediate action.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
aziz
Traveler bisnis, Bepergian bersama keluarga
16 Sep 2023
Disukai: Kebersihan, kenyamanan kamar
UN DÉLICE
Comme d’habitude, l’accueil chaleureux avec le personnel qui ont le sourire, un délice.
aziz
Menginap 5 malam pada bulan September 2023
Tanggapan dari Romain / Chef de Réception pada tanggal 18 Sep 2023
Cher Aziz,Nous sommes très heureux que vous ayez apprécié votre séjour au Fraser Suites Le Claridge et que vous ayez pris le temps de laisser une note et un commentaire fort agréable sur notre Résidence et notre équipe.Nous espérons vous accueillir à nouveau très prochainement dans notre Résidence.Cordialement,
10/10 Sangat Bagus
Majed
13 Sep 2023
Majed
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 15 Sep 2023
Dear Majed,Thank you so much for taking the time to share your nice rating of our Residence. I am very pleased that you enjoyed your stay with us. Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
8/10 Bagus
Majed
Traveler bisnis, Bepergian bersama keluarga
8 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Ok
Majed
Menginap 10 malam pada bulan Agustus 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 10 Sep 2023
Dear Majed,Thank you so much for taking the time to share your feedback on Expedia after your recent stay with us. I am very pleased to read that you enjoyed your stay. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,
8/10 Bagus
Minh Vu Duong
5 Sep 2023
Minh Vu Duong
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 7 Sep 2023
Dear Minh,Thank you so much for taking the time to share your nice rating of our Residence. I am very pleased to see that you enjoyed the high quality service provided by our team. Awaiting the pleasure to welcoming you back in the very near future.Kind regards,
10/10 Sangat Bagus
Tiffany, Euless
Bepergian bersama teman
2 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Fantastic hotel!! The staff were amazing and accommodating. I loved how well the A/C worked, it was freezing at night in the summer. We even had a balcony with a view of the Eiffel Tower.
Tiffany
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Romain / Front Office Manager pada tanggal 4 Sep 2023
Dear Tiffany,What a fabulous feedback!Thousand thanks from the entire team for your amazing compliments towards our property and staff !This exactly matches the level of service our teams are striving to accomplish every day.We are all looking forward to welcoming you back in your Home away from Home in the very near future !Kind regards,