"The blanket on the made bed had something crusty all over it. There was a large clump of hair on the floor by the sink. The non smoking room smelled like smoke. The vent in the bathroom wasn't secured to the wall. Part of the ceiling above the shower was ready to crumble. No phone, iron or ironing board, as advertised. Smoke detector not secured. Holes in the curtains. Beds were hard as boards. No stopper in the sink, so don't drop anything! Not a good experience, at all. Extremely disappointed. Pictures on Hotels.com site were not even close to there real thing!"