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Ulasan untuk Shangri-La Paris

5 out of 5
Shangri-La Paris
10 Avenue d'Iena, Paris, Paris

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 235 dari 284 ulasan" "
Penilaian 8 - Bagus. 25 dari 284 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 284 ulasan" "
Penilaian 4 - Buruk. 7 dari 284 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 284 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

TAKAHISA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alexander

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A true classic 5-star experience in a historic hotel. Everything worked as it should. Loved our stay.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alexander

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Romantic weekend
Outstanding. Exceptional. Perfect.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Carole

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was EPIC!! We have stayed at plenty of 5 star hotels in Paris and other cities and this really was beyond 5 star hotel experience. From the reception area, to the guest relations staff who walk you into your room, to the amazing concierge, you will feel like royalty. The rooms were impeccably decorated with no details forgotten. We also appreciate how quiet the rooms were given how well situated the hotel was. Special mention again to the Concierge staff who were so efficient and attentive with all our request and would follow up on every single reservation we had. This hotel deserves 10 stars!!

10/10 Sangat Bagus

onur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Shangri-La Paris Team pada tanggal 8 Jan 2024
Thank you very much for your rate!Have a nice day.Shangri-La Paris Team

10/10 Sangat Bagus

Sydney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Central to the Eiffel Tower and Arc de Triomphe. The hotel was beautiful and the staff were all very friendly and accommodating. The view of the Eiffel Tower from the room was incredible.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Tom

Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Maria, Miami

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel is well located . Rooms are clean and inviting . The staff was courteous , nice and very attentive.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Arindam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
*The Best* and 5-Star for *Duty Manager Julien* and *Front Desk Supervisor Zhiwei* In summary - we have toured 7 Big Cities, 5 Countries and stayed in many top end luxury hotels and without hesitation Julien Zhiwei and Shangri La Paris was the was *one of the amazing experiences we had* in this special trip. From Check-In to Check-Out it was dream experience come true. Julien and his team made sure each & every details is well taken care of. Room was top notch. Food was excellent. Service was above & beyond. View one of the best Above all We have stayed in other Shangri-La but Shangri-La Paris was top notch and Julien hands down *the best* duty manager and his team Zhiwei also was equally awesome. Huge strong recommendation and must stay when visiting Paris
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Shangri-La, paris pada tanggal 30 Jun 2023
Dear Arindam,Thank you for sharing your lovely feedback following your recent stay at Shangri-La, Paris.We are delighted to read that you had a wonderful experience in our hotel.Thank you for your time and we are looking forward to your next visit in the city of lights.Kind regards,Executive Office

10/10 Sangat Bagus

Yuna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Shangri-La, paris pada tanggal 19 Jun 2023
Thank you for your excellent rating of 10/10!Best regards,Shangri-La Paris Team

10/10 Sangat Bagus

Naeem

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
HANDS down one of the best hotels with amazing services i stayed at. Concierge best team!! They handled all restaurant booking to car transportation! We came unprepared but they planned it for us and reserved the ticket .Always available all day! Overall each staff was friendly! The hotel was also very clean and close to eiffel tower! High recommend staying here! I will definitely be back!
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Shangri-La, paris pada tanggal 19 Jun 2023
Dear Naeem,Thank you so much for your wonderful review! We're thrilled to hear that our concierge team was able to assist you with your plans and make your stay memorable. We look forward to welcoming you back in the future!Kind regards,Shangri-La Paris Team

10/10 Sangat Bagus

Lonny, Teaneck

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service, Alice was attentive and gracious
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Shangri-La, paris pada tanggal 19 Jun 2023
Dear Mr Lonny,Thank you for sharing your lovely feedback following your recent stay at Shangri-La, Paris.We are delighted to read that you had a wonderful experience in our hotel.Thank you for your time and we are looking forward to your next visit in the city of lights.Kind regards,Executive Office

10/10 Sangat Bagus

Joonhyuk

Menginap 1 malam pada bulan April 2023
Tanggapan dari Shangri-La, paris pada tanggal 19 Jun 2023
Thank you for your excellent rating of 10/10.Best regards,Shangri-La Paris Team

10/10 Sangat Bagus

Francis

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2023
Tanggapan dari Shangri-La, paris pada tanggal 27 Apr 2023
Cher Francis,Merci pour votre évaluation.Bien cordialement,La Direction Générale

10/10 Sangat Bagus

Atsuko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay. Highly recommend the Airport/customs service they offer, saved 1hr+ at least. Highly recommend the private car service as well. Stayed in the “Eiffel Tower terrace view room”. The room + terrace were large and the view was amazing.
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Shangri-La, paris pada tanggal 13 Feb 2023
Dear Guest,Thank you for sharing your lovely feedback following your recent stay at Shangri-La, Paris.We are delighted to read that you had a wonderful experience in our hotel.Thank you for your time and we are looking forward to your next visit in the city of lights.Kind regards,Executive Office

4/10 Buruk

Chingyi

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan

10/10 Sangat Bagus

benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Juste parfait
Nous avons un passé un séjour magique, l’équipe a été au petit soin avec nous, ça restera un moment inoubliable.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Jose, Miami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ce fantastique, une belle palace, le attendant suprême, le staff ce maravilloso

10/10 Sangat Bagus

Ka Yee

Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Jose, Miami

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Katrina

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We were very unhappy with our stay. The hotel is not worth the price. The spa is not impressive with small steam rooms that are too cold and do not have enough steam. The concierge is out of sync with their colleagues and would double book or fail to book restaurant reservations without giving us notice. The initial man that checked me in was not very welcoming and did not give us a tour of the hotel or offered us any accommodations to make us comfortable while our room was ready. The staff was rude to us when we tried to sit in the garden restaurant patio with the view of the Eiffel Tower to watch it light up one last time before our trip ended. The room service was unacceptable and way overpriced for the quality. I simply ordered ginger tea with lemon and they could not get it right even after the second time. We did not know there was a converter hidden in a desk drawer as no one informed us. We even asked the concierge, I believe it was James for a mustache, why there are no working outlets in the room to plug in my curling iron. He said it should be the same converter we used in Italy and never mentioned the alternative one so I never got to style my hair this entire trip. Cleaning services were also not up to our standards - they would leave used coffee cups and empty pods in the room instead of cleaning it up and never replaced the coffee pods. This hotel was NOT a 5-star hotel by our standards. This does not compare to other 5-star hotels that are much cheaper.
Menginap 3 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Yoko

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
It’s terrible experience at such a 5 star hotel. We stayed for 2 nights but the 2nd nights evening totally water for the bathroom was shut down due to the property problem. We couldn’t take a shower and even flush the toilet. The hotel knew the problem earlier but they just deliver a letter to the room “no water for the maintenance from midnight to 5 am” then, they continued to shut down the water afterword since they couldn’t repair. The smell was terrible too. They didn’t offer to change the hotel under the illegal conditions before that’s happened. Can you imagine no water at the hotel? They shouldn’t operate while maintenance. I want they refund for the night.
Menginap 2 malam pada bulan Oktober 2022

2/10 Sangat Buruk

adriana

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was great and the view from our room was fantastic.
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Manuel

Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Agustus 2022

6/10 Cukup Baik

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Juli 2022

10/10 Sangat Bagus

Anna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top! The suite with de balcony is amazing
Menginap 5 malam pada bulan Juli 2022

10/10 Sangat Bagus

Carlos

Menginap 4 malam pada bulan Juli 2022

10/10 Sangat Bagus

Peiman

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 8 malam pada bulan Juli 2022

4/10 Buruk

ALEXANDER

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is beautiful in a very clean and safe part of the city. But the rooms aren’t what they being advertised.
Menginap 4 malam pada bulan Juni 2022

10/10 Sangat Bagus

Vefa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2022

8/10 Bagus

Nenita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gorgeous and historical property. Walking distance from Champs Elysees and very close to Eiffel and Trocadero. Also across the street from a great Asian museum. It was impossible to get an early checkin but that’s understandable. Service and staff are great though they don’t offer a hotel car within a mile or so within the vicinity compared this to Le Meurice. Rooms are beautiful and spacious. I requested for a quiet room. They have an indoor pool but I didn’t get to try it. The only disappointment is the impossibility of getting a booking from Shang Palace. You’d think they’ll have a spot for guest hotels but I only found out they’re fully book 1 week before my stay when they sent me a welcome email. Furthermore, though some room service are from Shang palace, the menu is very limited from them. They’re also a little slow in responding to emails.
Menginap 2 malam pada bulan Juni 2022

2/10 Sangat Buruk

Rajmattie

Menginap 4 malam pada bulan Juni 2022

10/10 Sangat Bagus

Kiran

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2022

2/10 Sangat Buruk

wen ying

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Poor service
Menginap 3 malam pada bulan Mei 2022

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2022

10/10 Sangat Bagus

rachel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Thierry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A very gréât palace with an amazing service. Just wonderful
Menginap 5 malam pada bulan April 2022

10/10 Sangat Bagus

Uchenna

Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Connie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everyone was super polite and accommodating
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Lior A.

Menginap 3 malam pada bulan April 2022

4/10 Buruk

Sylvain

Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Katelin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2022

10/10 Sangat Bagus

Stéphane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Yin Fei

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service
Wonderful service as usual, nice restaurants in the hotel
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Lindsay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best hotel I’ve ever stayed in in my life—and I’m a snob! Only thing that could have been better is adding smart TVs with Netflix since there aren’t many channels in English. Zero other complaints, however!
Menginap 4 malam pada bulan November 2021
Tanggapan dari Shangri-la, Paris pada tanggal 24 Nov 2021
Dear Lindsay, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Executive Office

10/10 Sangat Bagus

Robin

Menginap 4 malam pada bulan November 2021