The staff was nice and polite, but the room was a huge disappointment, We booked a Grand Deluxe King Room, and it was very small and cramped, the bedroom was barely large enough to fit the bed but no room the walk around it, the sitting room was tiny. The photos of the room are very deceiving regarding the room size. The location is very far from Pattaya. Overall not my choice for a holiday stay, we will not make this mistake again.