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"The resort overall is great, but we were put in a room that reeked like cigarette smoke. When we mentioned it to management they were unable to do anything for the first evening and even on the second evening, they only offered another cleaning to help mitigate the odor, which only worked for one evening. Overall these rooms really need an overhaul. "

"We came down for Soeing Training games at Cacti Park and had a wonderful experience at Blue Heron! The staff was very courteous and helpful. Our stay was really enjoyable and the location was great! Would come back in a minute!"

"Clean room, quiet location. Easy check-in/out. Nice boutique hotel "

"It was a nice stay close to all!!! Will book again"

"For the price per night it is not worth it. Booked ocean front room and paid more. Got to our room and it wasn’t ocean front. I called the front desk and they said we don’t have any ocean front. That was a lie. Almost 1,000 a night and I still have to pay $18 for a drink, there isn’t any breakfast included, snacks in the room are $8 and higher. The prices were insane in my opinion. If you paying that much per night, they should be more accommodating. When we arrived nobody was working at any of the bars or kitchens because it was Windy. We hated that it was Windy also but still wanted to start our vacation and make the best of it. They set up your beach chairs for you and you are sitting on top of one another in rows. My elbow was almost touching the stranger next to me. It was Weird and awkward. Place was clean but it is Definitely not worth the money. I would have went to an island for what we paid. "

"Parking lot was well lit and easy access to room. Great location for visiting Phil Foster Park. Check-in was easy and host was very friendly. My room overlooked the garden which is well-maintained and pretty."

"Nice overall area, the pool and beach areas were nice, but not overwhelmingly so relative to the cost. The staff was generally nice, but occasionally disinterested and at times, the place felt understaffed. Waited over 4 hours on a towel request and had to request again, waited over 20 minutes after eating to get a check, kind of a recurring theme. Had one of the front desk staff go out of the way to help me and one employee give us towels when the dispenser broke - two positive examples, but the overall experience was more like what you'd expect at the Holiday Inn. "

"Thia is mot a 5 star or even a 4 star experience. Overall lack of training and even sufficient staff to meet basic guestneeds. Mo healthy or really availble food. What was offered very expensive even served on poorly washed dish. Shoyld not have to pick put molded strawberries from a dish. Room was mot clean and items not working like TV. Overall shoddy eorkmanship shows in wear of guest room and spa. Someine needs to pay attention "

"Futon is very uncomfortable, no sheets provided. Did have pillow and quilt. Tore my shorts on a wire coming through the cushion of futon. Bathroom desperately needs a remodel. Cleaned but mold in caulk in tub. Floor in bath missing tiles, a little mold. Sink was remolded but glass is chipped. Curtain rods missing ends and coming out of wall. Kitchen was updated and okay. Living room ok. Bedroom was ok. Place just looks used and could be made nice with some effort. Just don’t plan on use of futon, like sleeping on metal bars."