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"Great service, great amenities, close to the airport. We'll be back!"

"lovely stay - staff "

"Had a wonderful stay at Mercure Jakarta Kota. I must say, the front office staff went out of their way to take care of my requirements and even ordered some IKEA products I wanted to carry back. Special thanks to Rika & Hafist Subchan for their excellent customer service. The staff across were nice and courteous and always helpful - house keeping, restaurant, room service, support staff and front office. The rooms were spacious and nice, and of course the breakfast buffet too! Was a pleasant stay and would love to come back again. "

"Fantastic in all respects "

"Situed just minutes from the Expo the hotel is very clean and the staff are all extremely helpful and genuinely welcoming. I can’t recommend this hotel enough if you’re heading to an event at the Expo!"

"We are very satisfied with our stay on this hotel. Will be returning on future vacation. "

"Old property in need of refurbishing but excellent customer service and great location. Highly recommended"

"the white light around lobby and around the hotel is not calming. the in-room safe was not working. the hotel is due for a refresh and refurbishment. I wish the staff can be more customer oriented and takes more initiative. They are courteous and warm, just lack initiative."

"Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service. "