Search Castles in Rocky Mountains

"Great stay, we’ll be back"

"Amazing "

"Awesome"

"Rooms and property spotless. They do offer a breakfast buffett. Unfortunately it is lacking. Some of the food was cold that should have been hot. The pancake machine was broken. And no option for waffles. It seemed that a lot of the kids were upset about that. We appreciated the coffee offered 24 hours. I personally was thrilled with their having French toast and it was really good. Hot tubs were so nice and the landscaping was beautiful around the hot tubs. We felt like we were outside. Very friendly staff."

"Great Customer Service! Would stay there again. "

"The chalet rooms are bit stuffy and smells of firewood inside from the usage of wood burning fireplace. The ambience is nothing spectacular as its away from the main Banff strip. But its cosy, and decent rooms with working kitchens. Can get noisy if residing on the main floor due to wood deck floors above which really is noisy with guests walking above."

"Hotel was under construction (as advertised) so no amenities in place but available at sister facilities. Other than that, clean, nice rooms and no issues."

"Friendly staff, and it was a nice surprise to be upgraded to a suite. The hotel is very convenient for the ski bus, and the grotto hot tub was the highlight after a day on the slopes. It’s about a 10-minute walk to downtown Banff, and there’s also a bus stop right outside the hotel if you’d rather not walk."

"The bar had nice selection of drinks."