Ulasan Grand Jatra Hotel Pekanbaru

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Ulasan untuk Grand Jatra Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru

Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau

7,4

Bagus

7,2/10

Kebersihan

8,0/10

Staf & layanan

7,4/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

6/10 Cukup Baik

Franky

29 Sep 2022

Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Abdul

28 Des 2018

Disukai: Staf & layanan

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.

Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Jimmy

29 Jul 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Juli 2018

10/10 Sangat Bagus

Jimmy

25 Jul 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Juli 2018

8/10 Bagus

dedy efendi

23 Mar 2017

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Hotel bagus dekat mall

Hotel bagus dekat mall, dekat kota dan dekat kantor

2/10 Sangat Buruk

DENI

22 Des 2023

Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Chang Ming, Carey

Traveler bisnis

6 Okt 2022

Disukai: Staf & layanan

Tidak Disukai: Kondisi & fasilitas properti

My toilet was flooded with water. Drainage was stuck

Menginap 4 malam pada bulan September 2022

4/10 Buruk

Mario

10 Jul 2022

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti

Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!

Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Stephen

7 Okt 2021

Menginap 7 malam pada bulan September 2021

6/10 Cukup Baik

Sang shop

Traveler bisnis

17 Apr 2020

Tidak Disukai: Kebersihan

그냥 로컬호텔

출장이니까 숙소로 잡았을 뿐입니다

Menginap 1 malam pada bulan April 2020

10/10 Sangat Bagus

Traveler terverifikasi

30 Des 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Menginap 4 malam pada bulan Desember 2019

10/10 Sangat Bagus

Zulfa

22 Nov 2019

Menginap 2 malam pada bulan November 2019

10/10 Sangat Bagus

EUN JU

26 Jun 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 4 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

22 Jun 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.

Menginap 4 malam pada bulan Juni 2019

10/10 Sangat Bagus

KU MOHD HAZIZAM

3 Mei 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Good

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.

Menginap 2 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

2 Mei 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Conveniently located

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.

Menginap 3 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan

5 Apr 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.

Menginap 6 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga

12 Mar 2019

Disukai: Kebersihan, staf & layanan, fasilitas

The location is very convenient

Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

27 Feb 2019

Disukai: Staf & layanan, kondisi & fasilitas properti

Menginap 3 malam pada bulan Februari 2019

2/10 Sangat Buruk

Traveler terverifikasi

26 Feb 2019

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

not prefer this hotel

Menginap 4 malam pada bulan Februari 2019

8/10 Bagus

Ho Riyadi

18 Okt 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Nandprasad, Singapore

19 Agu 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Overall stay - I enjoyed

Good and near to amenities.

Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Nhan

24 Jun 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Worth the price and all you need

Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough

Menginap 1 malam pada bulan Juni 2018

4/10 Buruk

TAN

13 Jun 2018

Disukai: Staf & layanan

Tidak Disukai: Kebersihan

Won't be staying here ever again

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.

Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Traveler terverifikasi

4 Mei 2018

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Andrea

14 Apr 2018

Disukai: Staf & layanan, kenyamanan kamar

10/10 Sangat Bagus

Rama Murthy

22 Mar 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice stay..Convenient location

Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool

6/10 Cukup Baik

KYAW

3 Mar 2018

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

Menginap 1 malam pada bulan Februari 2018

8/10 Bagus

Thian Chye

5 Sep 2017

Disukai: Staf & layanan

Menginap 1 malam pada bulan Agustus 2017

6/10 Cukup Baik

Traveler terverifikasi

17 Agu 2017

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

Nice lobby but poor condition at the rooms. Need to upkeep the toilet.

Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

Weixuan

15 Mar 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Abdul Malek

9 Mar 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Mudah dan dekat dengan shopping

Sangat baik

10/10 Sangat Bagus

Abdul Malek

9 Mar 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Staf yang mesra dan very responsif

10/10 Sangat Bagus

Traveler terverifikasi

23 Feb 2017

Disukai: Staf & layanan, kenyamanan kamar

Reliable hotel, comfortable stay

The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.

8/10 Bagus

Jan Sandvig

11 Des 2016

Disukai: Kebersihan

OK business hotel

Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.

Tanggapan dari General Manager pada tanggal 13 Feb 2017

Dear Our Beloved Guest, First of all, we would like to thank you for staying with Grand Jatra Hotel Pekanbaru and for taking the time to share your experience. It has been a pleasure having you with us and your appreciation to our room cleanliness and stable wi-fi connection. On the other side, we are trying to be very competitive with our restaurant price and we ensure that we have best quality of food and beverage. We are really looking forward to welcoming you back to stay with us. With best wishes, Grand Jatra Hotel Pekanbaru

2/10 Sangat Buruk

Traveler terverifikasi

24 Nov 2016

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Traveler terverifikasi

1 Okt 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice hotel next to shopping complex

Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall

Tanggapan dari Grand Jatra Hotel pekanbaru pada tanggal 13 Feb 2017

Dear Jatra's Valued Guest, Thank you for your time to share your kind experience during your stay with us and we would be more than happy to host you again for your upcoming visit to Pekanbaru. Kindest Regards Grand Jatra Hotel pekanbaru

8/10 Bagus

GOH

18 Sep 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Convenient and easy access to food

Good for a short business trip

Tanggapan dari General Manager pada tanggal 13 Feb 2017

Dear Jatra's Valued Guest, Thank you for your time to share your stay experience on Expedia. We wish that we will have another good time to welcoming you back to stay with us when you visit back to Pekanbaru. Best Regards Grand Jatra Hotel pekanbaru

4/10 Buruk

Traveler terverifikasi

4 Jul 2016

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

不満

かなり不満です。１）トイレが流れず、タンクの中の水位計を度々自分で調整。さらに、汚く、匂う。２）WIFI遅い３）ベッドメーク後、シーツに足あとが。４）ベッドでダニに数カ所さされた。５）湯沸しポットの周りに蟻がたくさん。など、全体的に衛生面でかなり改善の余地があります。

4/10 Buruk

Traveler terverifikasi

30 Jun 2016

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

改善の余地あり

湯沸しの周りにアリが沢山。シーツに足あとがついていた。トイレの流れがわるい。全体的に掃除がゆきとどいていない。

8/10 Bagus

Hamdan, Singapore

1 Jan 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Highly recommended hotel in Pekan Baru.

Good location. Side by side with a shopping centre. Plenty oh shops nearby too.

Tanggapan dari General Manager pada tanggal 13 Feb 2017

Dear Mr. Hamdan, Thank you for your time to share your nice experience during your stay with us and everyone is waiting to welcoming you back in the nearest future. Best Wishes Grand Jatra HOtel Pekanbaru

8/10 Bagus

Traveler terverifikasi

29 Nov 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice stay

It a nice pleasant stay, clean room.

Tanggapan dari General Manager pada tanggal 13 Feb 2017

Dear Jatra's Valued Guest, Thank you for your feedback of your stay wt Grand Jatra Hotel Pekanbaru and we are looking forward to welcoming you back. Best Regards Grand Jatra Hotel Pekanbaru

6/10 Cukup Baik

wendy, Canberra

31 Agu 2015

Comfortable for what we needed. Not a lot of time was spent there. Found it difficult to handle the smokers in the eating areas as this no longer happens in our country. The choices at the buffet breakfast were outstanding.

8/10 Bagus

Kim, seoul

28 Mei 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

totally good at the pekanbaru

comfortable

Tanggapan dari General Manager pada tanggal 13 Feb 2017

Dear Mr. Kim, Thank you for your time to share your experience during your stay with us and please coming back to stay with us on your upcoming visit to Pekanbaru. Best Regards Grand Jatra Hotel Pekanbaru

8/10 Bagus

abdrahman, Riyadh

26 Mei 2015

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Very reasonable having in mind all respects

All in all good.good restaurant and swim pool.within a mall.

6/10 Cukup Baik

Andita, Yogyakarta

27 Des 2014

Disukai: Staf & layanan

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

Not like another Grand Jatra hotel

Small room for superior, the wastafel is lower than another hotel, small shower room. Difficult to find car park and sometimes you use mall park. When check out the hotel claim outgoing telephone from my room that i never do it so i refuse to pay. I'll never stay at this hotel again.

Tanggapan dari General Manager pada tanggal 13 Feb 2017

Dear Ms. Andita, Thank you for your feedback of your stay experience at Grand Jatra Hotel Pekanbaru. We truly apologize with your inconvenience stay experience about 2 years ago and now we have increased our standard service and quality product to ensure our guest have a good experience during their stay. We wish to have another chance to welcoming you back to stay with us. Best Regards Grand Jatra Hotel Pekanbaru

8/10 Bagus

Peter Soh

8 Jun 2014

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Short getaway Trip

Stayed 2 nights. Pleasant Stay with friendly staff. Value for money.