Search Hotels Near Kiriake Hot Springs, Sakae

"Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya "

"Incredible experience at a wonderful location, unbelievable food, and great staff. One of our most memorable experiences, ever!!!"

"the staffs are very friendly. we usually stay at the hotel twice a year, close to the Ropeway, which making things very easy... the boss lady is very attentive and managing the place well."

"Hotel is okay from a room/cleaniness. Check-in was a problem with both hotels.com and the actual check-in. Hotels.com doesn't handle international travel well as they didn't put in that the room we chose was double occupancy. It's not in our receipt which is telling me that it probably got lost in the email to the hotel. It's in the app but apparently that wasn't relayed to the hotel. When we checked in, the reception said it was for single occupancy although we paid the double rate already which is a hotels.com issue. The other issue is the reception person didn't actually speak Japanese in Japan. He had to go through an auto-interpreting device to speak to us in Japanese which is weird because you expect the hotel to speak the native language of the country. It would been fine if they don't speak English but not being able to greet us in Japanese and deal with issues in Japanese in Japan is a problem."