Kamar Double Superior, ensuite | Wi-Fi
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Ulasan untuk The Greyhound Inn

3 out of 5
The Greyhound Inn
Main Street, Shap, Penrith, England

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 20 dari 42 ulasan" "
Penilaian 8 - Bagus. 15 dari 42 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 42 ulasan" "
Penilaian 4 - Buruk. 4 dari 42 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 42 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Rainer, Überlingen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I did the C2C and hd the pleasure to stay at thw greyhound for one night: Service and support outstanding Food delicious Location: a bit remote at the end of the village, however good starting point for the next stage
Menginap 1 malam pada bulan April 2024

8/10 Bagus

lesley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I'd change the breakfast system a bit! 39 characters not enough to explain!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Darren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good Atmosphere, nice food, good service.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

J G

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Another Night Away
A friendly Cumbrian Hotel. Food and Beer is good. Popular with locals which is always a good sign.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Ronald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value for money, excellent breakfast options.
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Robert

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Only one used toilet roll in room on arrival, looked as if housekeeping had only made up the bed , room didn't look as if it ha been cleaned after last guests, no hairdryer in room,bare magnolia walls,couldn't get TV to work management were not very helpful to ty and fix problem. Very disappointed as we could have used hotel as a stopover on our journeys home from Wales.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

George

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very helpful staff and really accommodating. Stsyed here overnight and was more than happy with everything
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Colin

Tidak Disukai: Kondisi & fasilitas properti
Very average
This hotel is ideal for walkers who want a clean bed and some good pub grub for the night. We were a last minute booking and not walkers. Our room was in need of refurbishment. There was a problem with the shower ie no hot water which I did notify the staff of. The staff were very pleasant but the place obviously had a problem getting staff eg. The lovely guy who was serving us was also the barman, waiter, dealing with residents booking in clearing tables in what looked like a very busy evening.
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Michele

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We only noticed after we were packing up to leave that the duvet was very dirty, and we had to ask for toilet paper. Nicci was very helpful!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disappointing stay at the Greyhound Inn
We arrived a bit late in the evening (we had let them know in advance). We had to wait a while to check in, as they were dealing with another customer who had an issue with his bill. It would have been nice if one of them could have helped us check in while the other took care of the other customer, as it was late and we had just driven a long way. When we got into our room, we had to kill several bugs. They apparently came in through the open window, which we then closed. Unfortunately, the small room was then incredibly hot and stuffy. There was no airflow at all. The hallway outside the room was about 10 degrees cooler than inside the room. There were also small spots of stain on some of the sheets and towels. The bathroom itself was clean, though. None of us slept well, mostly due to the room temperature and stuffiness. On the positive side, there was a good selection of continental breakfast items and made-to-order hot items, including vegan and vegetarian options, which we appreciated. Also, the staff members were all very nice and did their best to be helpful and accommodating. Unfortunately, due to the issues in the room, I would not stay there again.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ticked every box. Met every expectation.
A great place to stay on our way to Scotland. Ticked every box. Met every expectation. We’ll definitely be back when we walk the coast to coast.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Frank

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Staff are nice, and the food is good.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Kali

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

howard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Old pub hotel with much character, very nice comfortable room. We had dinner in the bar which was very good. Bar had a real fire and real ale, very nice. Breakfast the next day was very good with many cooked options. Very good value overall.

10/10 Sangat Bagus

Ross

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Spur of the moment booking & we found this little gem! Have used booking sites before & occasionally a place shows up thats a real nugget. This was one of them. Exceptionally clean & well kept, well appointed rooms & fittings. Good choice of well kept real ales . Excellent well cooked substantial breakfast.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Euan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Shap's hidden treasure ?
Welcoming, helpful and pleasant staff helped make this overnight stop more than that. It's a lovely, characterful hotel and well appointed with all that was required . The room was excellent and vey clean and comfortable.The food was excellent. We were happy to see a busy dining room with many locals which is always a good sign, The Greyhound did not disappoint and is worth the couple miles off the M6 to find. Thanks , we shall be back !
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic old building with great facilities. Food and service excellent
Menginap 1 malam pada bulan September 2022

8/10 Bagus

Gerhard

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
good meal, less fresh air in the bedroom
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Jane

Menginap 3 malam pada bulan Juni 2022

10/10 Sangat Bagus

Audra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

Rebecca

Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Lynne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable room and friendly staff. Nice breakfast and food in restaurant very good.
Menginap 2 malam pada bulan November 2019
Tanggapan dari The Greyhound Team pada tanggal 19 Nov 2019
Hello Lynne, Thanks for the great comments, we are glad you enjoyed your stay. I'm not sure if you meant to leave a rating of 2/10 which we consider to be very low as your comments were rather complimentary.

10/10 Sangat Bagus

Marian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent base.
A very good base to explore the Lakes. We were made to feel very welcome and were looked after very well. Breakfast was well organised and very enjoyable. The ambience in the evening was very agreeable after being out and about all day. We would definitely book again and recommend to friends and family.
View from our bedroom of a crisp morning frost.
Heritage steam boat trip on Lake Windermere.
Lake Windermere.
The sailing boats from Swallows and Amazons at the steam museum.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Seb pada tanggal 4 Nov 2019
Hi Marian, Thank you for taking the time to leave your comments and we are really pleased you enjoyed your stay and visit to The Lake District. Kind regards, The Greyhound Team

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic accommodation, fantastic staff, stay her
Arrived very late, M6 closed for hours. They saved an excellent supper, Jenny serving at the bar was a joy, the hotel was clean, bright, perfect, bed comfy, didnt need my own pillow from home even. Super breakfast, served up by lovely lad
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Seb pada tanggal 12 Okt 2019
Thank you John! I will make sure that these guys know they were appreciated. Kind regards, The Greyhound

8/10 Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Brill!
Great hotel!
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Seb pada tanggal 12 Okt 2019
Many thanks for taking the time to evaluate us!

10/10 Sangat Bagus

Stuart

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay, friendly welcome to a bright, rustic and roomy place. Great location for visiting the area from Hadrians Wall to the Lakes.
Menginap 4 malam pada bulan September 2019
Tanggapan dari The Greyhound pada tanggal 6 Okt 2019
Many thanks Stuart! We look forward to seeing you again, thank you for sparing the time to post a review. Kind regards, The Greyhound

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely warm welcome after long journey Great beer Comfortable room and superb breakfast
Menginap 1 malam pada bulan September 2019
Tanggapan dari The Greyhound pada tanggal 23 Sep 2019
Many thanks for your kind words. I let the team know. Kind regards, The Greyhound

10/10 Sangat Bagus

Tony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
An alternative to staying in Kendal
I had stayed in the Greyhound in July 2019 and used it again recently instead of staying in Kendal whilst on a two day course. Great food, clean rooms and friendly service attracted me back
Menginap 2 malam pada bulan September 2019
Tanggapan dari Seb pada tanggal 21 Sep 2019
Many thanks Tony! I will pass this onto the team. Kind regards, Seb

8/10 Bagus

Gary, Burton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stopover close to M6
Only a one night stay but had a clean and spacey room. Menu a little disappointing for a Friday night as a few things off the menu but breakfast very good. Plenty of safe parking, WiFi free but not brilliant reception, friendly staff. Ideal location for touring and as a stop over on a long drive to scotland
Menginap 1 malam pada bulan September 2019
Tanggapan dari Seb pada tanggal 9 Sep 2019
Thank you for your helpful comments. Kind regards, The Greyhound

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, excellent in every way
Absolutely brilliant in every way. We booked late and they bent over backwards to be helpful, including getting our meal sorted for us when we arrived quite late. The room was charming; clean, comfortable, stylish with a lovely view. The food was also excellent and ideally situated as a stop-off on our trip to Scotland. Top marks!
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari The Greyhound pada tanggal 4 Agu 2019
Thank you James! I'm very pleased that the team met your expectations - I will pass these comments on.

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari The Greyhound Team pada tanggal 12 Jun 2019
Many thanks Look forward to seeing you again

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
Not what was expected from the good reviews. Very slow check-in process due to lack of staff. Around 20 flys in room on arrival. Took 1 hour 40 mins! from taking table reservation to actually being served food at restaurant prices (no apology). Toilet wouldn't flush and power was out in room when arriving back for second night. Room wasn't properly serviced between nights e.g. No milk or teabags replaced. Most issues resolved after bringing them up with management. Although too many to earn a recommendation or return visit.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Greyhound Team pada tanggal 29 Mei 2019
We are sorry that your room was not serviced during your stay. This is not our policy and we have ensured further checks are taking place. I am glad we were able to address the issues that you bought to our attention.

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The perfect getaway
Really nice greeting, everything ready. Fantastic room, nice beer, fantastic evening meal, and amazing breakfast.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari The GM pada tanggal 4 Apr 2019
Thank you for the great review Daniel!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really friendly and helpful staff gave a warm welcome from arrival through to breakfast the next day. The room was huge and well fitted out but a little drafty - we were in the middle of storm Erik! The food was excellent and we really enjoyed Friday night in the bar afterwards. Overall, a great place for a stopover on the way north. Thanks to everyone at The Greyhound.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Seb pada tanggal 19 Feb 2019
Thank you for the positive review and helpful feedback!

10/10 Sangat Bagus

RachM, Cheshire, GB

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great room, great food, great staff. Absolutely cannot fault them at all. And such good value for money. If you are browsing and are yet to choose, pick here, you won't be disappointed. Hotel was easy to find, only a few minutes off the M6 so ideal as a stop over point on a trip north/south, although I believe is pretty much on the Coast to Coast walk so would be perfect for a stopover on that as well! It's a little bit outside of Shap centre, not that that really matters as there's very little in Shap itself anyway (a Co-op, a couple of pubs, an outoor swimming pool if the signs are to be belived). The staff were great, friendly, helpful, everything that you could want. The room was excellent, we got room 5, which is apparently the best room in the house (although I'm sure they say that to every guest!!) and it really was, gorgeous beamed ceiling, exposed brick wall, recently renovated with a new bathroom and new fixtures/fittings/carpet. We had dinner there and it was excellent, small menu with good home cooked food. Breakfast the next morning was also great, with it being "free" I expected a basic continental, cereal, toast etc, but full english was available as well as cereal, toast, juice, tea, coffee etc. All in all with the bed and breakfast cost, plus our bar / dinner bill, I felt it was exceptionally good value for money as well as being one of the nicest places I've stayed. Thanks very much to the hosts for the warm welcome :)
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Jen pada tanggal 19 Feb 2019
Amazing! Thank you so much for your feedback and we are really pleased you liked room 5 and of course the breakfast. We hope to see you again soon!

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Desember 2018
Tanggapan dari The Greyhound pada tanggal 10 Jan 2019
I'm sorry you felt your stay was worth 3 stars. Without a name or more information, sadly I am unable to learn where we failed. Thank you for taking the time anyway.

8/10 Bagus

vvagabert, London, GB

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
A newly renovated hotel with a few still unfiished features/details. In general we had a good stay at the Greyhound Hotel and it was mostly thanks to the lady ( manager? owner?) who went out of her way to make us feel comfortable. Upon arrival the check-in was very smooth and we were taken up to our room (no.6). The room had a kingsize bed and 2 sigle beds. We immediately noticed no facilities to hang our coats on or put our luggage on. The room was quite cold and there was a distincitve music coming from the bar area (I think the speakers must be fitted in the ceiling above the bar which is directly below the room). The most dissapointing feature in this room was the bathroom though. Clearly newly fitted with unfinished seals around the shower, walls that seemed like they were primed only, unfinished step to the athroom, but the worst was the smell there. The manager was very quick to help us and immediately moved us to another room (no.1). This room was much bigger with a beautiful barn-style high ceiling which unfortunately on a December night also meant that the room felt much colder. The manager immediately offered an extra blanket which in the end waasn’t really needed as the room warmed up nicely. The room was definitely much quieter and it had a beautiful view over the hill. All in all we were happy with our stay but I must say even room 1 seemed unfinished to us (paint on bathroom floor, peeling paint on the walll, no coat hangers, no door handle in the bathroom).
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Seb pada tanggal 19 Feb 2019
Thank you so much for your feedback. It is extremely valuable to us.

10/10 Sangat Bagus

Traveler terverifikasi

Lovely hotel with super friendly staff. Very welcoming.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Jen pada tanggal 4 Des 2018
Thank you for the lovely review! Delighted that you enjoyed your stay and I will be sure to share this with the team.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely Little Find
Newly refurbished with lovely but small room. Single glazing windows mean that you hear the traffic from the village road but it didn't bother us. Staff were really friendly and helpful. Bar and restaurant were comfortable, affordable and a great selection. Easy access from M6 and would definitely go back
Menginap 1 malam pada bulan September 2018

8/10 Bagus

Chris, north east

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
This is going to be a lovely hotel
Easy to find. Big car park. Well signposted. Lovely staff. The hotel is still undergoing a complete renovation but taking this into account everything was excellent. Breakfast was good. No food on in the evening yet but soon. Minor things like a handle needed on the inside of the bathroom door, a small shelf needed near the bathroom basin to put toothbrushes etc on, toilet roll holder needed but these will all be seen to in the near future. This hotel is going to be very popular as a great location from which to go in any direction. Would recommend. Chris and Karen.
Menginap 1 malam pada bulan Juli 2018