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Ulasan untuk The Pasanggrahan Royal Boutique Hotel

3.5 out of 5
The Pasanggrahan Royal Boutique Hotel
19 Front Sreet, Philipsburg

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 29 dari 77 ulasan" "
Penilaian 8 - Bagus. 30 dari 77 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 77 ulasan" "
Penilaian 4 - Buruk. 7 dari 77 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 77 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,0/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Sheri A, Sebring

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was ok for a night
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Andrew

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Harold

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Randolph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Continent to st barths ferry. Nice boardwalk
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alastair

Bepergian bersama teman
Disukai: Fasilitas
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Leslie

Bepergian bersama keluarga
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Winnell

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Sandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beach front, huge rooms and bathroom, very comfortable bed, microwave with coffee maker and kitchen sink, descent size balcony with lounge chair, chair and small table, all workers super nice, a fridge near the check in that carried some alcohol and non alcoholic drinks for sale(super convenient) fresh coffee near the check in daily for free, off season so no restaurant available but tons of places to eat near by.
Menginap 4 malam pada bulan April 2023

4/10 Buruk

alied

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Hotel right in center . On one side shoppingstreet, on other side beach. Parking garage under hotel. Hotelstaaf friendly but hotel was shabby.
Menginap 5 malam pada bulan Maret 2023

8/10 Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
It’s an old historic hotel the staff was very friendly and accommodating a few things in room did not work but no big deal. Water in bathtub was rusty looking but did not smell I assume maybe iron in the water or rusty pipes but in general we enjoyed our stay.
Menginap 5 malam pada bulan Februari 2023

10/10 Sangat Bagus

David

Older hotel with spacious room, very conveniently located Pros: • VERY convenient location – right on the boarwalk next to the ocean – walking distance to shops, coffee shop, restaurants, and the ferries! • Very spacious room with a large terrace (with a great view) • Just a few steps to the beach (and it’s a lovely beach) • Not that expensive, considering the location and such • Friendly staff Cons: • Not the most stylish hotel (it’s an older hotel… and the net over the bed was a bit old-fashioned for the room), but super-convenient and quite comfortable

10/10 Sangat Bagus

Danny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing place. Charming old world ambience with antique furniture. Very friendly staff. Ole at front deck is epitome of welcoming hospitality as is the entire staff. Highest recommendation
Menginap 3 malam pada bulan Februari 2022

8/10 Bagus

shannon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect location
My husband and I stayed recently for NYE for three nights. The location was ideal for the fireworks as we could literally step out of our hotel and onto the beach promenade. It was an easy location for exploring the rest of the island too. There were not many other guests staying in the hotel, so it felt a little quiet, but overall we would stay there again.
Menginap 3 malam pada bulan Desember 2021

10/10 Sangat Bagus

Genja

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location, friendly staff, big room
Menginap 4 malam pada bulan Desember 2021

8/10 Bagus

Werner Zesch

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die Zuvorkommenheit und Freundlichkeit des gesamten Teams - unser Zimmer war hervorragend gepflegt, die Bausubstanz/Badezimmer alles neu, die historischen Möbel wie neu aufgearbeitet - dass alles gab ein tolles Wohlfühlgefühl. Leider war das Restaurant und die Bar nochnicht wieder geöffnet - dann wäre alles noch schöner gewesen. Unser Zimmer bekamen wir nach der frühen Ankunft bereits um 10 Uhr, gleichzeitig wurde extra ein Sonenschirm mit Liegen für uns am Strand aufgebaut.
Menginap 5 malam pada bulan November 2021

8/10 Bagus

Jan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Menginap 9 malam pada bulan Maret 2020

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Louis

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice big room
Room was Big and clean good location.
Menginap 2 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
perfect location right on boardwalk and beach right there, they are still dealing with Erma but if you can get an oceanfront room they are beautiful and huge
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Gustavo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location
The hotels was really good. For my it was the location because it had good restaurants nearby and close to the Cruise terminal
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Reception was very pleasant and helpful. We enjoyed our stay.
Menginap 1 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I appreciate that the hurricane must have had a devastating effect upon the island and rebuild / rennovation is very expensive but the hotel looks very tired and quite run down
Menginap 4 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
The hotel room was clean and generally comfortable but also very basic and the grounds were a bit dated. The WiFi worked really well and the staff at the hotel were very friendly, helpful and accommodating. The fishermans room is a good lower budget option to visit St Maarten and there was free and easily accessible parking at the hotel which was a bonus.
Menginap 3 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff and for after the hurricane they did a great job fixing it
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic employees, renovated rooms, the hotel is right at the beach. I found the main building and the furniture charming. They are still rebuilding from the hurricane.
Menginap 2 malam pada bulan April 2019

8/10 Bagus

Kent

Disukai: Staf & layanan, kenyamanan kamar
Nice, better than expected
Menginap 2 malam pada bulan April 2019

10/10 Sangat Bagus

RumRunners, Brisbane, Au

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed just one night before joining our cruise. Upgraded to a massive waterfront room and given some local dining options by the front desk. Breakfast in the morning was not included but was very good.
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Cigarmac, Winchester, VA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After the hurricane I am impressed with the staff and what they have accomplished. Friendly people, great breakfast, nice bar and service. I love the location, too. Hope they can restore every room.
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan
This hotel was severely damaged in the hurricane. They are doing a great job under the circumstancez and we would definitelt stay there again.
Menginap 1 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice room , Hotel is just a few steps from the beach In the city Good service and helpful staff
Menginap 4 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Unfortunately Phillipsburg is still recovering from the hurricane of 18 months ago...there is still a lot of cleaning up to do and this property is still very much under construction. The room was adequate, spacious and fairly clean. The bed was not comfortable though, and the bathroom left much to be desired. The best part of the stay was the wonderful staff...a lady called Donett and another lady called Colbert. Both fantastic people, and very helpful. This hotel will be better soon.
Menginap 1 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Needed paper cups or glasses in the bathroom. The two wineglasses by the microwave are too fancy and delicate for the bathroom
Menginap 2 malam pada bulan November 2018

4/10 Buruk

Ron, Las Vegas

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
My room was a newly renovated room facing the beach and was very nice. However cigarette smoke from another room entering my room was so thick and constant it smelled like someone was smoking in my room. The rest of the facility was still in shambles from the hurricane. No lobby. No restaurant.
Menginap 2 malam pada bulan November 2018

10/10 Sangat Bagus

Lloyd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2018

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
only Stay there if you want to be shout at
We had no hot water in the room, it took us 1 hour of arguing for someone to give us another room to shower, the person in the hotel that I was talking to told me he was not the receptionist, he was just there watching and that there was no manager or receptionist after 7pm, she had already left. There is no hotel personnel at night either, only a security guard from 11pm. The phone in the room wasn’t working, the place looked like a storage room, random stuff everywhere. We understand it was destroyed by the hurricane last year but they should open the rooms that are not ready and they should store their things in out of order rooms not in the middle of the hallways and every empty space in the hotel. We met the manager the next morning, she said she had nothing to apologize and was very very rude. She was told she would give us a full refund but did not give us the refund receipt so we called the bank to make sure we would get our money back and we were told the money was pending that they would monitor and block if the hotel tried to charge and they did! Even though the promised a refund they tried to charge us 2 days after we checked out. Would not recommend, this hotel should not be open until it improves, specially the customer service!
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2018

4/10 Buruk

Cookie, Michigan

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not worth the price
Wanted to book a room that is close to Miami cruise port, just $10 cab ride for 2 people. Hotel was rustic, but in need of repair. Some furniture looked secondhand. My room did not look like any of the pictures. Door to room on second floor is facing another old building under construction and full of junk. It did have a balcony facing the water, but no door handle to get out there. I had to dig my fingers between the 2 doors to get it open. The wood balcony was in need of repair and painting. I sat on the bed and the headboard came off. The TV was making a static sound that was drowning out the sound. Called to ask for another TV, but sent a guy to play with the remote to make it louder and drown out the static. Patio area where you can eat looked old and creepy so we walked down the beach and found lots of bars and restaurants. The bathroom had peeling paint and only 1 washcloth. The air conditioning unit in the wall is controlled by your key card, so when you leave your room and take the card it turns off. If you are gone for awhile your room is hot and stuffy again. Not worth the money.
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Juni 2017

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Its history is its only redeeming feature, and you need quite a bit of imagination to see through the unfortunate renovations. The rooms (non-historic) look they were cheaply freshened up a couple years ago and are already fading. Very high prices for the condition and location.

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great place ! Helpful staff and wonderful food! Would stay here again !! Our Luggage man went above and beyond duty!!

8/10 Bagus

06/01/2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location in paradis
The hotel staff was great! Everyone was so welcoming and accommodating. I arrived at the hotel 2 hours before check-in, and was able to gain access to my room. The view was spectacular and it was a very quaint, boutique hotel in the center of paradise. The direct access to the beach and boardwalk made it a perfect stay for a solo adventurer. I was a short walk to the marina for the ferry to St. Barths. The hotel manager made my reservation and allowed me to borrow a beach towel to take with me. My friend was able to store his rental car at the hotel so we could easily drive back to the Marigol to take the ferry back to Anguilla.

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place. Clean. Could not adjust thermostat; only could turn on or off. They give discounts on meal to those staying there, but not advertised

8/10 Bagus

beto, buenos aires

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
lindo hotel la gente muy agradable
la atencionenel bar muy buena la comida buena tambien

10/10 Sangat Bagus

Matthew, New York, NY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Indonesian Island Charm On The Beach
We arrived and the hotel had not received our reservation information from Expedia. After reviewing our reservation printout and without any coaxing from us the desk clerk welcomed us to the hotel and upgraded us to a wonderful suite on the third floor with a magnificent view of the ocean and marina. Our bed was a romantic four-poster king with netting draped over it. The recently updated bathroom was huge with two sinks, a large vanity, enclosed separate toilet room, a double sized shower with glass enclosure and a very large soaking tub for two! Furnished with a small kitchenette and refrigerator and a balcony over looking the "boardwalk" and ocean - it was a perfect location for morning coffee and cuisants and evening glasses of wine! The Pasanggrahan Royal had an excellent restaurant (breakfast was especially nice) open to ocean breezes and an outside bar set under palm trees - happy hour and dinner was a beautiful island setting (Thursday night is Prime Rib special - melts in your mouth!) Sunday night their restaurant is closed and they provided a discount card to another restaurant. Something happening every day along the boardwalk, especially with the multiple cruise ships each day in the port. Took the local bus to visit other towns – very cheap per person.

4/10 Buruk

David

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
à évité !
Une Catastrophe mentionné sur Hotels.com avec Spa et Salle de Fitness mais rien de tout cela sur place une porte qui ne peut même pas se fermer résultat d'autre personnes ont essayé par erreur de rentré dans notre chambre une honte de la part d'hôtels.com de mettre ce genre d'établissement sur votre site $222 et aucun geste de la part de votre site internet aucune réponse en email rien une honte totale !

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service
Overall good