Fasilitas properti

Ulasan untuk Pullman Phuket Arcadia Naithon Beach

5 out of 5
Pullman Phuket Arcadia Naithon Beach
22/2 Moo 4, Sa Khu, Phuket

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 603 dari 902 ulasan" "
Penilaian 8 - Bagus. 223 dari 902 ulasan" "
Penilaian 6 - Cukup Baik. 44 dari 902 ulasan" "
Penilaian 4 - Buruk. 19 dari 902 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 902 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kazuhiko

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ゆったりとした時間を過ごすには最高の環境。施設も清潔で、スタッフのサービスも行き届いていて、本当にリラックスすることができました。
Menginap 3 malam pada bulan April 2024
Tanggapan dari Brett Wilson pada tanggal 22 Apr 2024
Dear Kazuhiko,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Rachelle

Menginap 3 malam pada bulan April 2024
Tanggapan dari Brett Wilson pada tanggal 19 Apr 2024
Dear Rachelle,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Brett Wilson pada tanggal 17 Apr 2024
Dear Jeremy,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Miki

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staffs were all friendly and the facility was clean and nice!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Brett Wilson pada tanggal 9 Apr 2024
Dear Miki,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic pool overlooking Naithon beach. Immaculate rooms, great service.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Brett Wilson pada tanggal 4 Apr 2024
Dear Sarah,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

rick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Oitstanding staff!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Brett Wilson pada tanggal 28 Mar 2024
Dear Rick,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

George

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Brett Wilson pada tanggal 12 Mar 2024
Dear George,Thank you so much for your great review. We are delighted to hear that you has a great time during your stay with us at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Megan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I wish I could give a 6-star review because this resort was the most beautiful place I’ve ever seen! The view of the ocean and the pools is so relaxing and peaceful— just what we wanted for our vacation. I like that this is in a quieter area of Phuket and not in the busy touristy areas like Patong beach.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Brett Wilson pada tanggal 5 Mar 2024
Dear Megan,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Michael

Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Brett Wilson pada tanggal 28 Mar 2024
Dear Michael,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was amazing. Service, food, drinks, pool, room…. Everything.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brett Wilson pada tanggal 19 Feb 2024
Dear Robert,Thank you so much for your wonderful review of Pullman Phuket Arcadia Naithon Beach. We are delighted to hear that you enjoyed our staff, facility, and food. Your kind words are a great source of motivation for all of us here, and we look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Sarah, West Linn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the rooms - especially with the ocean view, the pool, restaurants and proximity to the beach. I’d definitely stay stay again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Brett Wilson pada tanggal 5 Feb 2024
Dear Sarah,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Junko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brett Wilson pada tanggal 6 Feb 2024
Dear Junko,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

irena

Bepergian bersama teman
Disukai: Fasilitas
We enjoyed our stay at Pullman. The rooms are nice and clean. Staff is very helpful.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Brett Wilson pada tanggal 2 Feb 2024
Dear Irena,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Roman

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Brett Wilson pada tanggal 28 Mar 2024
Dear Roman, Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

DAT

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 24 Jan 2024
Dear Dat,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Bagus

mahdi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Brett Wilson pada tanggal 23 Jan 2024
Dear Mahdi,Thank you very much for sharing your positive experience with us. We are delighted to hear that our staff and service were excellent during your stay. At Pullman Phuket Arcadia Naithon Beach, we take great pride in providing superior service and an outstanding guest experience. We always strive to ensure our guests have a relaxing and memorable holiday here with us. Thank you once again for choosing to stay with us and we look forward to welcoming you back again soon.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Bianca

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stunning, the buffet breakfast is world class with every food type and a juice bar where you pick your ingredients and bring it to the juice person. . The rooms are stunning, beds are amazing, the pools and view are stunning. I would stay here forever.
Tanggapan dari Brett Wilson pada tanggal 12 Jan 2024
Dear Bianca,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Mats

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 3 Jan 2024
Dear Mats,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral Manager

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This exceeded all my expectations. Hotel was beautiful, breakfast was great and varied with both Asian and western options. Only 10-15 mins from the airport. The best thing for us was the location next to Naithon Beach. The beach is clean, has good food options and clear waters. Great for families looking to relax. Would definitely come again.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 2 Jan 2024
Dear Melissa,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is a five star and above the staff was amazing they give you rides around the property and their little cars. The breakfast was amazing. Couldn't have asked for a better stay.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 2 Jan 2024
Dear Jennifer,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Maysaa

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 23 Jan 2024
Dear Maysaa,Thank you very much for sharing your positive experience with us. We are delighted to hear that our staff and service were excellent during your stay. At Pullman Phuket Arcadia Naithon Beach, we take great pride in providing superior service and an outstanding guest experience. We always strive to ensure our guests have a relaxing and memorable holiday here with us. Thank you once again for choosing to stay with us and we look forward to welcoming you back again soon.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Andre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super relaxing, great and lovely staff.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 26 Des 2023
Dear Andre,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

NINA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great! Wonderful! Fabulous!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 26 Des 2023
Dear NINA,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Tommi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 20 Des 2023
Dear Tommi,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Jongho

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 20 Des 2023
Dear Jongho,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Yannick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Magnifique hôtel
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 13 Des 2023
Dear Yannick,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

6/10 Cukup Baik

Akash

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The hotel in itself is quite nice. But that’s where it stops. The hotel is constantly looking for ways to one up the customers. 1. We booked in the ocean view room and were given a very partial ocean view room. Had to ask them to give us the right room time and had to wait till 5pm for checking in. Major red flag when a hotel gives you a wrong room type 2. Gave us a free drink voucher to use but at the bar they refused it to use at first. Also made us feel bad for using a voucher that they gave 3. Charged us ~ £10 for a bottle of water at the restaurant when we just asked for normal water 4. Overall service seems very superficial & I hate to say this but it’s hard to communicate with them in English. Not expected from a premium 5 star place.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Brett Wilson pada tanggal 13 Des 2023
Dear Akash,Thank you for taking the time to review your experience at Pullman Phuket Arcadia Naithon Beach. We are happy to hear that you enjoyed our hotel and its amenities.At Pullman, we strive to provide our guests with outstanding service and accommodation. We are sorry for the inconvenience caused during your stay due to the issue of the room type, as well as when you experienced difficulties redeeming your free drink voucher at the bar. Our team is constantly looking for ways to exceed expectations and provide an exceptional guest experience, and we apologize if that was not your experience in this instance. We hope that you will visit us again in the future and have a more satisfying stay.Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Isabelle

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2023
Tanggapan dari Brett Wilson pada tanggal 27 Nov 2023
Dear Isabelle,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Bagus

Minna

Disukai: Kebersihan, staf & layanan
Poor attitude with the staff
4 stars, but not 5. Part of the rooms are in very high hills, and you cannot walk freely by yourself, you keed to order hotelride. Other rooms are at the main building. My room smell bad, and propety in that part was quite poor. Lobby, swimming ppol and breakfast are nice. From the pool there is access to beach, but stairs are dangerous to climb up and down cause it is very high where you come down. Staff at breakfast is nice and helpful, also cleaners and drivers are very nice. But staff at reception and where you the drive to room and order taxi, are not polite and helpful at all. They should be cause that is what you see first but they were quite rude. Hotel manager and other manager where helpimg at the breakfast place which was quite nice to see. They were one person who the whole hotel was serving nicely and looked outside quite funny. Expedia hotelrrservations and website sees much more people’s opinions that loyalmembers sites, so i feel that even expedia gold members are not served well in this hotel even they really travel a lot. Also that i am also in the tourist and hospitality field for 20 years, i felt uncomfortable here because of the staffs attitude. This hotel could have nice access to be luxury hotel but it is not. Beach is dirty also, and restaurants cheat, especially when they think you might be a russian cause they don nit speak or read any english or thai, so you have to be very careful with your bills. Attitude has changed a lot in Phuket.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Brett Wilson pada tanggal 22 Nov 2023
Dear Minna,Thank you for taking the time to provide us with your feedback regarding your recent stay at Pullman Phuket Arcadia Naithon Beach. We are pleased to hear that you found the lobby, swimming pool and breakfast to be nice. We also appreciate your kind words about our hardworking team members, who strive to provide exemplary service. However, we are sorry you were not completely satisfied with other aspects of your stay here. At Pullman Phuket Arcadia Naithon Beach, we aim to provide luxurious and comfortable accommodation for our guests. We understand your concerns and take them very seriously. Your feedback is very valuable in helping us to continuously upgrade and improve our services. We hope to have the opportunity of welcoming you back soon so that we can provide a more enjoyable experience in the future.Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super Hotel. Super Anlage. Sensationeller Service.
Menginap 10 malam pada bulan November 2023
Tanggapan dari Brett Wilson pada tanggal 22 Nov 2023
Dear Daniel,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Syeda

Menginap 3 malam pada bulan November 2023
Tanggapan dari Brett Wilson pada tanggal 22 Nov 2023
Dear Syeda,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

George, West new york

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing from start to finish. Amenities, restaurants and pool were great. Staff were very friendly and helpful. 5 star in every department
Menginap 4 malam pada bulan November 2023
Tanggapan dari Brett Wilson pada tanggal 13 Nov 2023
Dear George,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Lori

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The open lobby feels like a tropical paradise, with a sweeping view of the ocean. This is the first impression, greeted by welcoming front desk staff whose goal seems to be making your stay absolutely perfect. The room was so nice — beautifully designed, spotlessly clean, and totally cozy — I could have easily never left! Nice touches big and small, like having a walk-in closet and a vestibule for food delivery, lovely bath products, nice ceramic tea mugs. But the beautiful infinity pool awaits… there were chaises all around, always fresh towels and cold water available, and food and drink menus and a pool waiter very on top of order-taking. Again I would like to mention how nice my interactions were with the staff — the pool towel guys and gal, the shuttle driver, the young woman who expedited the shuttles — they were so friendly and doing a fantastic job. It was a well-oiled machine so that I as a guest could just have a relaxing and enjoyable stay! The only thing I could see room for improvement was the breakfast. The buffet looks impressive, but I would be happier to have a smaller selection of better tasting foods.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 13 Nov 2023
Dear Lori,We are so delighted to hear that you enjoyed your stay here at Pullman Phuket Arcadia Naithon Beach and appreciate your positive feedback! It is always our goal to make every guest’s experience with us as perfect as possible, and we are glad that the front desk staff, rooms, pool area, and shuttle staff could make your stay enjoyable. We strive to provide outstanding service and attention to detail in every aspect of our business. We understand your concern regarding breakfast selections, and we thank you for bringing this up as it enables us to continually improve the service we provide. We do not take customer feedback lightly and take all comments into consideration in order to make sure that all guests have a pleasant stay with us. Thank you for being our guest, we look forward to welcoming you back again soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Bagus

Stuart

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely resort.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Brett Wilson pada tanggal 9 Nov 2023
Dear Stuart,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Alicia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is one of the best stay I was at while on a Phuket trip. I have been hoping around all of Phuket and Hands down this one has been my favorite. It has everything you can possibly need. Beachfront and too ocean view. It’s decorated beautifully and had the best staff on the resort. The staff are very attentive and helpful. The breakfast was delicious every morning. I would highly recommend this hotel. It’s close to the airport and not far from amenities you will enjoy.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 19 Okt 2023
Dear Alicia,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Rozel

Disukai: Staf & layanan, kondisi & fasilitas properti
Will surely recommend it and will definitely come back.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Brett Wilson pada tanggal 19 Okt 2023
Dear Rozel,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Munsu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋은 호텔입니다
단지가 크고 경사진 언덕에 위치하지만 버기카가 언제든 다니기 때문에 큰 문제 안되구요 옆 비치의 식당에서도 버기카를 부를 수 있는것 같아 편해요.풀장도 훌륭하고 좋아요
Menginap 2 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 9 Okt 2023
Dear Munsu,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

TARANA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent overall
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 9 Okt 2023
Dear TARANA,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Pavinee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms that we had were ocean front. Super Big and Comfortable King size bed. The room is so spacious and very cleverly designed The breakfast buffet was superbe!!! with so many variety of choices. Definitely will come back 👍😊
Menginap 2 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 9 Okt 2023
Dear Khun Pavinee,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Kunyang

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is in an excellent condition. Staff are nice and responsive. Breakfast options are great.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 29 Sep 2023
Dear Kunyang,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Bach

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nous sommes très contents de passer 2 semaines dans votre resort et merci pour tout.
Menginap 13 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 29 Sep 2023
Dear Bach,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

apple

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean, I ll be coming back soon.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 29 Sep 2023
Dear Apple,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Dilraj

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff excellent. it was good
Menginap 5 malam pada bulan September 2023
Tanggapan dari Brett Wilson pada tanggal 14 Sep 2023
Dear Dilraj,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Yassin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It is an amazing hotel. Not much of activities for family, but the type of hotel that cab find for private time and good view on the beach.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Brett Wilson pada tanggal 8 Sep 2023
Dear Yassin,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Bagus

Wildor

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Brett Wilson pada tanggal 29 Sep 2023
Dear Wildor,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

MARLENE ELAINE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The most beautifully designed hotel situated in Phuket above the quiet Naithon Beach. A lot of thought went into the location, design and lay out of this stunning hotel even down to the furnishings, decor and soft furnishings. The rooms and villas are wonderful, we opted for a see view, waking up to a view of the see every morning was breathtaking. Breakfast is good buffet style food for all. The infinity pool is gorgeous, they have a kids area and pool for them separately from the main pool. The Gym is quite small but has everything thing you need for a great workout. The staff in all areas can’t do enough for you they are very welcoming, helpful and lovely a credit to the hotel. The location is in the quiet area of Thalang with quite a few restaurants, massage parlours (which are so cheap by the way) myself and my cousin have full body and reflexology massages back home and could not believe how cheap it is here so had quite a few massages, they have Pharmacies and even a fabulous reggae bar called Madagascar the owner M, his wife and brother are so lovely and M makes the most amazing cocktails, he and his wife prepare delicious fresh food right in front of you (a must visit). If you want adults only a great night life, clubs, bars, restaurants an hour’s drive away from the hotel is the place to be is Patong Beach, Bangla Road, this place has everything you need in one place and the clubs go on into the early hours of the morning. Best clubs are Illuzions and Sugar Club.
Menginap 10 malam pada bulan Agustus 2023
Tanggapan dari Brett Wilson pada tanggal 8 Sep 2023
Dear MARLENE ELAINE,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Bagus

Sajan Man

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pros: Nice pool, and clean and modern rooms. Good buffet breakfast and french buffet. Amazing views! Cons: Bad lunch at elements two times, ordered shrimp fried rice for 500 Bhat only had 3 shrimps. And oily. The beach near by is littered with filth and bottles and oil and hazardous garbage! They should clean it up. The buggys take long time to come . The rooms are too far away.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Brett Wilson pada tanggal 21 Agu 2023
Dear Sajan Man,Thank you for taking the time to tell us about your experience at the Pullman Phuket Arcadia Naithon Beach. I am sorry that your experience did not meet your expectations for some reasons; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

KAZUYA

Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Brett Wilson pada tanggal 14 Sep 2023
Dear KAZUYA,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Tomonori

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Brett Wilson pada tanggal 14 Sep 2023
Dear Tomonori,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Sangat Bagus

Sumit

Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Brett Wilson pada tanggal 8 Sep 2023
Dear Sumit,We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach