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Ulasan untuk EVEN Hotel Pittsburgh Downtown, an IHG Hotel

4 out of 5
EVEN Hotel Pittsburgh Downtown, an IHG Hotel
425 Forbes Avenue, Pittsburgh, PA

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 559 dari 1002 ulasan" "
Penilaian 8 - Bagus. 236 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 94 dari 1002 ulasan" "
Penilaian 4 - Buruk. 53 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 60 dari 1002 ulasan" "

9,0/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Richard

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari A. W. pada tanggal 16 Mei 2024
Dear Richard, we are so sorry your stay was such a disappointment. We strive to provide all of our guests an excellent experience and we appreciate your feedback so we may improve upon our deficiencies. If you wish to share some details with us, please call the hotel directly. Thank you

10/10 Sangat Bagus

Mark D

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was great thanks
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari A.W. pada tanggal 15 Mei 2024
Dear Mark, Thank you for sharing your great experience with us. We look forward to your return visit.

10/10 Sangat Bagus

Shaun

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My flight to Pittsburgh, PA was delayed leading to a cascade of problems. The staff at the EVEN were super helpful and made accommodations to help me out. They were the best! The hotel room was also very nice!
Menginap 1 malam pada bulan April 2024
Tanggapan dari A. W. pada tanggal 6 Mei 2024
Shaun, we are so pleased we were able to make your challenging day a little easier. Thank you for sharing your feedback with us. We hope to see you again soon!

6/10 Cukup Baik

Lauren

Bepergian dalam rombongan
Clean, calming decor. Pleasant staff. Way overpriced, breakfast (paid extra for) was terrible. Parking was exorbitant.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari A.W. pada tanggal 6 Mei 2024
Lauren, Thank you for letting us know about the concerns with your stay. We recognize that downtown parking can be expensive. As it is not our garage we do not control pricing. There are many options around the area you may want to consider in the future. Thank you for the feedback!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari A.W. pada tanggal 6 Mei 2024
Michael, we are so pleased to hear you had a great stay, We hope to see you again soon!

10/10 Sangat Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a pleasant surprise. We needed a place near the courthouse and easy parking and were not going to be too choosey. An unimpressive entrance opens to a spacious lower lobby. Registration and much of the hotel are on the fifth floor. Nice staff, clean, comfortable room. Impressive facilities, including workout gear in the guest room and in a large area off the lobby.
Menginap 1 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 2 Mei 2024
Dear George, we are so pleased you enjoyed your stay with us. Thank you for the great feedback. We hope to see you again soon!

8/10 Bagus

Maggie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari A. W. pada tanggal 2 Mei 2024
Dear Maggie, Thank you for the review. We are so sorry you didn't have an excellent experience. We hope you return soon so we can regain your confidence!

6/10 Cukup Baik

Nobuhiro, Long Island City

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
The bedside clock was not installed. No outlet was available at the bed. The show drain clogged and almost flooded.
Menginap 1 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 2 Mei 2024
Dear Nobuhiro, we are so sorry you did not have a good experience with your guest room. All of our guest rooms are equipped with outlets and USB ports at the nightstand. Thank you for the feedback as it allows us to continuously improve.

6/10 Cukup Baik

Starr

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall, the property was clean and well-maintained. However, the surrounding area around the hotel is sketchy. My vehicle was vandalized, and my windows were broken.
Menginap 3 malam pada bulan April 2024
Tanggapan dari A. W. pada tanggal 29 Apr 2024
I am so sorry you had your vehicle damaged while visiting Pittsburgh. We do provide valet or self parking at a monitored garage should you have any future parking needs when staying at the Hotel.

10/10 Sangat Bagus

ariel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Average good location
Menginap 2 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 29 Apr 2024
Dear Ariel, Thank you so much for the review. we are happy to hear that you had an enjoyable stay. Please come back soon!

6/10 Cukup Baik

Troy

Disukai: Kebersihan, staf & layanan
Noisy. My room was near the door entry. Lots of people coming and going and loud until 11pm. Also, the TV didn’t work. I didn’t call as that meant someone would be in my room after 9pm.
Menginap 1 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 27 Apr 2024
Dear Troy, I am very sorry you did not have a restful stay at our hotel and that the TV was not in working order. We do appreciate your feedback so we may correct these items for future stays.

2/10 Sangat Buruk

Francis

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Had to change rooms because AC and TV did not work. Worst part was a fire alarm went off at 7AM. we evacuated the hotel with rest of guests. There were about 100 of us standing on the street at the entrance (lobby was on 5th floor) for like 15 minutes after the alarm stopped. Nobody from the hotel came to notify us that it was a false alarm and we could return to room. We had to learn from exiting guest.
Menginap 1 malam pada bulan April 2024
Tanggapan dari A. W. pada tanggal 24 Apr 2024
Dear Francis, I am so sorry that we did not provide you with a comfortable experience in your guest room, and that we did not follow up accordingly in responding to the fire alarm. Your valuable feedback is greatly appreciated as we conduct more training for our associates on the proper communication process to our guests during these situations. Rest assured, your experience was not typical and we sincerely apologize for the difficulties you experienced.

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Liked the healthiness focus of the hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 24 Apr 2024
we are so pleased you enjoyed the fitness centric services at the hotel. We hope to see you soon!

8/10 Bagus

Jen

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 24 Apr 2024
Thank you for sharing your experience with us. We always strive for a perfect stay for our guests and we appreciate your feedback.

10/10 Sangat Bagus

Luz

Exact
Menginap 2 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 24 Apr 2024
We are so pleased you enjoyed your stay with us! We look forward to your return visit.

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean accommodations and the staff was excellent.
Menginap 2 malam pada bulan April 2024
Tanggapan dari A.W. pada tanggal 24 Apr 2024
Thank you for sharing your feedback regarding your recent stay. We are so pleased that our team made the stay. We look forward to your return!

8/10 Bagus

Mukesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
its fine. new-agey.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your feedback

4/10 Buruk

Rachel

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Men’s pubic and body hair all over bathroom. Lauren at front desk has zero customer service skills.
Menginap 2 malam pada bulan April 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your feedback

10/10 Sangat Bagus

SCOTT

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome facility! Friendly staff. Looking forward to my next visit to Pittsburgh!
Menginap 2 malam pada bulan April 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Hello Scott,Thank you for your feedback

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your rating

10/10 Sangat Bagus

Diana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
excellent
Menginap 3 malam pada bulan April 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

janeen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your feedback!

8/10 Bagus

Kayla

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your feedback!

8/10 Bagus

Antonio

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was amazingly helpful. They clearly value their customers and made it very clear they want us to want to come back. And I do. I will look for IHG properties in the future. One thing I will not do in the future however is use Expedia. While the IHG staff let me check out a day early with no charge, a week on I still cannot get someone from Expedia on the phone or in chat to even talk about not charging me for the last night. Never again Expedia.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 27 Mar 2024
Hello Paul,Thank you for your feedback about the team. They will be so happy to see we were able to hit the mark for you.

6/10 Cukup Baik

Kashif

Disukai: Kondisi & fasilitas properti
Hotel is clean and located in a great area. Housekeeping could use some work as My room was not serviced while I stayed multiple nights
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 25 Mar 2024
Thank you, Kashif,We value your feedback!

10/10 Sangat Bagus

Kasey

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 25 Mar 2024
Hello Kasey,Thank you for your feedback!

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved how it didn’t feel pretentious. The rooms were such a good size. We loved the environment of the hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 21 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Peggy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love staying at this hotel. It’s clean , convenient and reasonably priced . The staff is friendly and accompdating
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 15 Mar 2024
Hello Peggy,Thank you so much for your feedback!

10/10 Sangat Bagus

Michelle

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 19 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Arjun

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great, clean and modern. Recommend
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 15 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Erskine

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 25 Mar 2024
Hello There,Thank you for your feedback!

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed here for a weekend in the city. Walkable to many restaurants and nightlife. The gym in the hotel was great to have and had a lot of equipment and free weights. Hotel staff was great and helpful.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 4 Mar 2024
Hi Laura! I am so glad you liked the gym and our team strives to make every guest feel welcome!

10/10 Sangat Bagus

Danasia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AA pada tanggal 4 Mar 2024
Hello Danasia,Thank you for the 5 stars! We are glad you had a great experience.

10/10 Sangat Bagus

Megan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s great
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 1 Mar 2024
Hello Megan,I am so glad you loved our hotel as much as we do! Thank you for your feedback!

10/10 Sangat Bagus

Nadine

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a lovely place to stay. just like the pics :)
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 24 Feb 2024
Hello Nadine,Thank you so much for the 5. I am so glad you enjoyed your stay. We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Kristin

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved how clean this place was and the high ceiling in the room made it feel more spacious. Very comfortable bed too.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Krisitin,Thank you for your feedback! Jessica and her housekeeping team work hard to make sure our rooms are clean and ready for our amazing guests. I agree the rooms are very spacious See you next time!

10/10 Sangat Bagus

James

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hi James,We love the 10! Thank you so much!

4/10 Buruk

Dania

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed here for 2 days sheets were unclean and my belongings were stolen…front desk claims nobody was in my room but my towels were restocked … called 3 times no resolution and manager is suddenly unavailable for a call…don’t recommend …
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Dania,It was so great connecting with you and sorting out everything, As we discussed we can't wait to welcome you back and understand the misunderstanding.

10/10 Sangat Bagus

Gretchen

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari A pada tanggal 21 Feb 2024
Hello Gretchen,Thank you for your 10

10/10 Sangat Bagus

Kenneth

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Kenneth,Thank you for the 10!

8/10 Bagus

Brigitte

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello there,Thank you for your feedback!

8/10 Bagus

Carlos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable, no complaints
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Carlos,Thank you for your feedback Jessica and the housekeeping team take a lot of pride in making sure our rooms are in tip-top shape for our amazing guests.

8/10 Bagus

Karan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is branded as a wellness hotel. The hydration station, mobility fitness equipment in each room and restaurant with healthy menu items align with this, but the labeling still seems a bit awkward.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Karan,Thank you for your feedback.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Spacious Room
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello David,We agree the rooms here are spacious! I am so glad you enjoyed your visit

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the PPG paint arena
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Robert,How cool is this location? It is within walking distance of everything. We love it here as much as you did! Thank you and see you again soon!

4/10 Buruk

Steve

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AA pada tanggal 21 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice staff, awesome place to stay in downtown!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Paul,Thank you for your 10! Our team here is pretty amazing and love seeing feedback like this

2/10 Sangat Buruk

Jacob

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Booking was messed up through Expedia and had to pay 2 times and the service for valet was awful and I wasn’t pleased at all
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Hello Jacob,Thank you for your feedback this is not how we wanted your booking experience to go. We hope the next time you book with us it will be a much more pleasant experience.

10/10 Sangat Bagus

Joseph, Morgantown

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, very friendly.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AA pada tanggal 21 Feb 2024
Thank you so much for your feedback!