2/10 Sangat Buruk
Kevin
Bepergian bersama keluarga
28 Apr 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Please read this before booking a room here.
This is my review. I recently stayed at the Holiday Inn Plainview NY. I have never left a negative review on Google, but I felt a need to let others know.
My visit to the Holiday Inn Plainview was disrespectful at best and terrible at worst
My family and I came into town unexpectedly due to the death of my father. I choose the Holiday Inn, because thus had been a chain of hotels that I considered familiar, trustworthy and a place I could count on. on arrival, I could tell it was an older place, first impression was not exactly impressed. Older place, but that’s OK if everything else is OK which it wasn’t from. Far from it.
When I arrived for my stay after a 12 hr car ride, I was greeted less than enthusiastic by the gentleman at the front desk. I explained my situation and if possible, to find us a quieter part of the hotel. He send us to a room, that on entry, smelled terribly like smoke as did the hallway. The room 2 doors down were lighting up what I’m guessing was must’ve been a giant joint and blasting the music. Not judging, just not what I was expecting at Holiday Inn at four in the afternoon.
As I returned to the front desk to explain the siatuation, I was informed by the same gentlemen, I just spoke to, looking annoyed, he said he “didn’t know what else he had, Did I want to check out”
I kept my cool. I asked to speak to your manager, who was both apologetic and exhausted. See the rest of my review on Google reviews
Kevin
Menginap 1 malam pada bulan Maret 2024