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"Bathroom was not clean and the room too"

"Very pleasant experience with nice staff and good food The evening meal was disappointing "

"Bathrooms in lobby area need much better cleaning schedules. Both male and female toilets were dirty every time myself and my partner went to use them. Pool bar needs a better system for serving both people on the cafe side and on the pool side. Numerous times I was queuing on the pool side and people would join the queue on the cafe side and would be served before me. This is not very good customer service. The location of the hotel is lovely. It is a bit out of the town but 15 mins on the bus and you are in the centre with lots of bars and restaurants. Bus costs €3.20 for two people one way and they do not take card. Cash only. Breakfast was OK, we only went twice out of the week. Hash browns were lovely. Lunch was the same every day. Cold chips. Everything was cold. Dinner was the same as lunch, same thing every night and just mass produced cheap ingredients but it's the same thing everywhere when you do all inclusive unless it's a very expensive hotel. Roof top bar was shut. One out of the 3 beds had no mattress so was out of use. One jacuzzi was off. It should be sign posted better as it felt awkward and like the jacuzzi belonged to whoever was sitting on the bed beside it but that is not the case. We arrived at 11pm so only had 1 hour of all inclusive which did not include any food on the first day. Day of check out they cut our bands off so we couldn't use even though our flight wasn't until 10pm that night. I've never had that happen before."

"I booked the wrong room, manager went out of his way to find us a better room. 3rd time visiting here and won’t be the last! "

"Clean and tidy apartment, lovely sea view and off-street parking (at no surcharge, a rarity, which itself is a scandal given what other properties charge). Staff really friendly and helpful. "

"Views were great ans very classy place. Very spacious apt."

"We had a lovely stay at La Fonda Hotel and overall it was a really positive experience. The hotel is in a great location, very clean, and has excellent amenities throughout. We travelled with our 9-month-old baby, and all of the staff were incredibly friendly, welcoming, and accommodating, which made a big difference to our stay. The roof terrace was fantastic, especially on sunny days, and was a real highlight for us. The only slight downside was that the pool in the hotel wasn’t heated, which would have made it even better. A special mention has to go to Ana and Pipi, who truly made our stay. Despite the language barrier, they were so warm, friendly, and helpful, always going out of their way to make sure we were comfortable and looked after. Their kindness really stood out and made our holiday even more enjoyable. We would happily stay here again and would definitely recommend it to others visiting Benalmádena Pueblo."

"Highlight was definitely the wonderful staff, they were so friendly. Special mention to Laura and Lola in the restaurant, always smiling and happy to help. The food was great and a big selection catering for traditional uk and local/international options. The pool area was great too, lots of room but no changing room strangely? Positives far outweigh the few minor negatives. Yes it is noisy; you can hear every chair scraping on a distant balcony and the doors slam-is this down to the hotel or guests though? Positive list- comfy bed, great shower, wifi worked well, bar prices reasonable, close to everything (despite the hill!) Would definitely go back."

"Positive: Clean room, Negative: coffee maker not working. Jacuzzi under repair."