Hotel dekat Plaza de Armas

"This is a beautiful property with the Coloniel architecture preserved AND frosty air conditioning in the rooms and suites. The bathrooms are updated with rainfall shower heads. I stayed in a King suite which was very comfortable and had a long balcony accessible from both the bedroom and the second room. I had cocktails a couple of times at the rooftop bar which has a great view and great drinks/mocktails/ cocktails/bites. Everything is extremely clean. Although it's got period architecture,...

"The location was great."

"The cleaning lady was very helpful in storing our belongings and assisting us with check-out. I didn’t see the check-in email, so I couldn’t access the property when I arrived earlier than 4 PM. I tried calling, but the voicemail didn’t provide any useful instructions."

"Llegamos temprano a la propiedad por lo que la habitación no estaba lista. Nos fuimos a la piscina mientras nos entregaban la habitación. En la piscina no había servicio de nada, ni siquiera toallas. La propiedad es muy linda, pero le falta ese toque especial en temas de servicio."

"One of my favorite things about this hotel is how convenient the location is. Everything feels just minutes away. The view from the rooftop is amazing and the food at the rooftop restaurant was really great (a little bit pricey). Beautiful rooms too, very clean and well kept."

"Great location, easy check in, and the room was clean. We will definitely be back!"

"Friendly staff… Very clean…"

"Early check in was not possible due to short staffing."

"I had an amazing stay at Hotel Plaza De Armas Old San Juan in Puerto Rico! The location is perfect, right in the heart of Old San Juan and close to everything. The hotel was clean, comfortable, and full of charm, but what truly made the experience special was the excellent staff. Everyone was incredibly friendly, welcoming, and always willing to help with anything we needed. Their hospitality made me and my son feel right at home. I would definitely stay here again and highly recommend it to...

"The staff was great, and the hotel is in a great location. I arrived at 4:30 PM, went out to buy some stuff, and then went to eat. When I came back around 9 PM, there was no power, and I had to pay more money for another hotel. I only used the room for an hour. There is no refund if the power goes out, even if you didn’t use the room. Hotels should be prepared for power outages with a generator or backup power system."

"Great staff!"

"Nice hotel about 20 mins walking from all the old San Juan. The staff were nice too. The room was spacious and cold. It was on the second floor and we had a small outdoor patio with chairs I think that was neat. The room has a small kitchen area if your going to stay longer and a couch and a queen bed."

"Really nice room in the heart of old San Juan. The check in process is pretty choppy without there being someone actually checking you in, no flexibility on the 4pm check in which is pretty late. Also employees were really loud outside in the common areas at like 6:30-7am which woke me up and likely others. 10am checkout is a bit too early as well. For the price though it’s definitely good, would stay here again but request early check in and late check out"

"Great place"

"The tv doesn’t work in my room 126"

"The area was nice and the shelves that had the extra blow dryers were super helpful!"

"Seth is incredible!! He was so helpful and knowledgeable!! My family had such a good time at this hotel!"