Polk City hotel guide. Hilton Hotels hotel in Polk City, Florida

"We thought the room was nice and tidy. Unfortunately, we didn't really get a chance to explore the hotel and amenities. The staff were nice and helpful, and we had an overall pleasant stay."

"great place to stay especially if your a group definitely going to stay here again"

"I would stay again "

"Excellent front desk staff, great bartenders overall a wonderful stay"

"Y"

"Breakfast was great! Shuttle communication about where they pick up could have been better, but we managed. Last minute pricing as we got stuck due to cancelled flights in Florida was excellent!"

"I was very disappointed with my stay at this hotel. The room itself was poorly designed and had an uncomfortable, unsettling atmosphere. It is rare that I feel like I am staying in a room that genuinely feels unpleasant, but that was the case here. The bed was also uncomfortable, which made the stay even worse. The most serious issue, however, was a major security concern. After a long day, my spouse and I returned to our room and found that our hotel room door had been left open. A staff member had entered the room to replace toiletries and apparently forgot to close the door afterward. All of our belongings were inside, including our work laptops and other personal items. This was extremely upsetting and made us feel unsafe. When I raised the issue with the manager, I was offered a free night to use in the future. I explained that I would not feel comfortable staying at this hotel again because I no longer trusted that my belongings or room would be secure. The manager then said they would help me pursue a partial refund. However, it has now been four days, and I still have not received any follow-up or update from the company. Overall, the experience was disappointing, uncomfortable, and concerning from a safety standpoint. I would not stay here again and would caution others to carefully consider the security issues before booking."

"It was a really nice stay!"

"Massive complex but all ammoniates within easy walking distance. Great place for families. And great value for money within a 15 minute drive of all amusement parks."