Hotel Keluarga di Pomona

"Room was beautiful and clean! A perfect stay about 10-15 minutes from the Glass House Concert Hall. Breakfast isn’t free so my sister and I passed on it. It has a big, beautiful and spacious lobby with wonderful staff who helped us at check-in with making sure we got a clean room! Bedding was very comfy, pillows were a bit flat. It’s a great spot in a plaza with plenty of food and drink options. We’ll definitely come back if we’re in Pomona again, thank you!!"

"Okay"

"A bit dirty and run down."

"Superb "

"Starting with Staff not finding my reservation made online. I received a room that was not suitable for guests. I was later charged extra $20 for having a friend over for dinner. Amenities were not clean and full of graffiti. Fridge, outlets covers and bathroom door lock missing. Had to place the 2 towels over the bed to try to get some sleep. Brought it up to the staff and moped the floor (dirty mop) really quick and that was it. I don’t recommend this hotel to anyone! Never coming back here!"

"Staf no talking Respectfully and very bad and attitude"

"Found cockroaches in the first room we were in. Caulking was rotten in second room. Pool wasn’t maintained. Carpet was dirty in both rooms. Sink and bathroom were dirty in both rooms. Ac was rattling and loud in second room. Drawers had dirt and bits of who knows what inside them. Sinks were not cleaned. Balcony was dirty. Basically everything was dirty, gross, smelled bad and terrible."

"Location"