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Ulasan untuk Tower House Executive Guest House

5 out of 5
Tower House Executive Guest House
21 Bondgate, Pontefract, England

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 48 dari 73 ulasan" "
Penilaian 8 - Bagus. 21 dari 73 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 73 ulasan" "
Penilaian 4 - Buruk. 2 dari 73 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 73 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a lovely and well run guesthouse. Carol made me feel very welcome and taken care of. Thanks
Menginap 1 malam pada bulan April 2024
Tanggapan dari Carol pada tanggal 15 Mei 2024
Thank you Mary for your fabulous review, it was a pleasure to welcome you.

10/10 Sangat Bagus

Linda

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Fasilitas
Welcoming and helpful On arrival 👍
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Carol pada tanggal 20 Mar 2024
Thank you for your review Linda it was a pleasure to meet you. I look forward to hopefully welcoming you back in the future. Take careMany thanks Carol.

10/10 Sangat Bagus

Stephen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Definitely Executive Level
Fabulous place, room very well equipped, linen, towels etc all top quality. Well stocked tea tray, good chair so i could do some work in comfort at the desk/dressing table. Secure parking too. 10 minute walk into town centre. Not a place for the general contractors. Have stayed before and will stay again when working in the area.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Carol pada tanggal 30 Agu 2023
Thank you Stephen for your fabulous review it makes all the hard work worth while. We look forward to welcoming you back in the future. Take careKindest regards Carol

8/10 Bagus

Louise

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ground floor clean & comfortable with off street parking.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Carol pada tanggal 12 Jul 2023
Thank you for your review, have a safe journey home

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice place to stay
Nice clean room in a very good condition. Only minor gripe is that I couldn’t get any hot water for a shower in the morning. A pub offering food, including a carvery, is just a few hundred metres walk away.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Carol pada tanggal 3 Jul 2023
Hi David, thank you for your review, unfortunately by the time the problem of the water was brought to my attention you had already left so my sincere apologies for that. Our hive control panel caused the issue and this was repaired by our plumber within two hours of finding out about the problem. I do hope that if you do return to Pontefract in the future that we can welcome you back to Tower House Guest House. Kindest regards Carol. (Proprietor)

10/10 Sangat Bagus

Peter

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Carol pada tanggal 5 Jun 2023
Thank you Peter for your excellent review, it was a pleasure to welcome you.

8/10 Bagus

Thomas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Alles gut
Menginap 3 malam pada bulan November 2022
Tanggapan dari Carol pada tanggal 11 Nov 2022
Thank you for staying with us we look forward to welcoming you back.

8/10 Bagus

JAMES

Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Carol pada tanggal 11 Nov 2022
It was a pleasure to welcome you to Tower House Guest House

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfy bed but WiFi poor TV poor no heating until morning hazardous beams in bedroom
Menginap 1 malam pada bulan September 2022
Tanggapan dari Carol pada tanggal 27 Sep 2022
I am sorry you felt that our establishment only deserved a 4 rating, especially as I asked if everything had been ok at check out and you didn't mention any of the above. When you book a room online you can see a clear picture of the room showing the features and facilities the room has to offer including the beams....our property is a Victorian property that has been sympathetically renovated to enhance the original features of this beautiful building hence the beams. I am unsure as to why you found the TV poor (it is brand new) and WIFI poor? as we had other guests staying at the property who did not have a problem whilst staying on the same night. Perhaps if you had mentioned this whilst you were in your room I could have checked what the issue was??.The heating is set to come on throughout the day and night at various intervals and most definitely not just in the morning.I am aware we can't please everyone however even the little gestures of allowing you to park in our car park for free for the full day whilst you went to the races one would think that would deserve perhaps some gratitude.

10/10 Sangat Bagus

Sheila

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Day at the races
Very welcoming and knowledgeable about the area.
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Christopher

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Blown away!
Totally exceeded my expectations. The rooms are a good size and very well appointed. I've stayed in far worse 5 star hotels before. The bed was so confortable that I missed it when I got back into my own bed.... that never happens normally. The staff are extremely helpful and friendly. The off street secure parking is also a welcome bonus. Definitely recommended if staying in the area.
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Carol pada tanggal 13 Mei 2022
Thank you for your great review it was a pleasure to welcome you to Tower House Guest House, and I look forward to being able to welcome you back in the future. Many thanks

8/10 Bagus

Stefan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Dean

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Practical Stay
The stay was suitable for location to the Pontefract squash club and restaurants. A bit a stair climb to our room and parking was an a bit congested.
Menginap 2 malam pada bulan Oktober 2021

8/10 Bagus

Simon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Andy

Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Lindsey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect one night stop
The staff were friendly and very helpful. The facilities were immaculate. The breakfast was perfect. I honestly can’t find any faults. I only stayed the one evening, but would happily stay again.
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Emlyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tower house
Room was very clean and comfortable bed to sleep. Some road noise but the road was just outside the window so you expect that. Carol was very pleasant and helpful on booking in. Nice walk to a local for food which was huge. Would recommend for everyone
Menginap 3 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely accomodation. Great location. Friendly staff. Great breakfast.
Menginap 2 malam pada bulan April 2019

8/10 Bagus

Harvey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very Good
Great service, lovely room. Would recommend.
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Helen, Solihull, gb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I notified the manager a few days earlier that i would be arriving quite late, the manager left instructions of where to park and how to get into the accommodate and room. Which was very helpful. Didnt have issues getting inside. I was meant to have a breakfast request slip, but this was missing so i emailed the manager and she rung me up just to confirm a few things with me about breakfast (times etc). Breakfast itself was lovely, i opted for the smoked salmon and scambled eggs. Just enough to start the morning off. The staff were all kind and helpful. The room itself was was clean and warm. I turned the plug- in air freshner off as it was alittle too strong for me. Coffee, tea and water available in the room. The room itself faced onto the main road. I personally found it abit hard to sleep to being with (i live on a side road at the back of the house, so never hear any traffic) but i popped in my earplugs in and couldnt hear anything and dropped off to sleep fine. Room was warm enough as it was quite frosty outside.
Menginap 1 malam pada bulan Januari 2019

8/10 Bagus

Ken

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and convenient with good excellent breakfast.
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Colin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very Satisfied
Superb overall. The only negative for me was the noise from the traffic which starts early morning as I was allocated a front room and I'm a light sleeper and a late starter on this occasion. The service, breakfast and the standard of the room were however all of an excellent standard and would definitely consider staying again.
Menginap 3 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Paula

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018

6/10 Cukup Baik

David

Below average
Very small angled room due to being in the loft. Way to small. Break fast wasn't worth £5 But it was ok. Bed was comfy and the cook set off the fire alarm early hrs so that's wasn't good. Safe to be sorry I suppose. For the price I wouldn't stay again.
Menginap 1 malam pada bulan September 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pontefract Gem
Lovely welcome, excellent recommendations for where to eat in the evenings, excellent breakfast. Well presented room. Our room overlooked a busy road which on cooler nights is not a problem as double glazing is excellent but on a warm humid night as we had was difficult. Fan in room helped a lot on second night as did ear plugs. Room is very pretty and well presented. We found the double bed small - especially will my husband being 6 for tall, but it was comfortable.
Menginap 2 malam pada bulan Agustus 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice B&B
Very nice and clean place. Only rooms from the street are noisy as you can hear cars passing by.
Menginap 2 malam pada bulan Juli 2018

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very surprised at this hotel from what I was expecting to what I found inside, very understated from the outside and the hall way up to my room but once in my room very nicely decorated and plenty of room inside which let me feel at home, the landlady was very helpful and knowledge able about the area and pointed out a local pub that served great food within walking distance. Definitely a place I will consider staying here again if in the area.
Menginap 1 malam pada bulan Juli 2018

10/10 Sangat Bagus

Eugen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyable stay!
Excellent, friendly host and great food
Menginap 1 malam pada bulan Mei 2018

10/10 Sangat Bagus

GM, Wirral

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel with homely comforts
The hotel and hostess provided us excellent comfort and a home away from home experience. Wonderful breakfast.
Menginap 2 malam pada bulan April 2018

10/10 Sangat Bagus

Steve, Oxfordshire

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Like a boutique hotel
I use this guest house when in the area on business. Their standards overall are very high and would put many hotels to shame. Only drawback is traffic noise from the road outside - not a problem in winter but might trouble some in summer with windows open. Breakfast is excellent.
Menginap 1 malam pada bulan Maret 2018

6/10 Cukup Baik

Imran

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Good service not so good bathroom
I had a good stay at this guest house very friendly staff, lovely breakfast and a nicely kitted out room. The not so good bits i couldn't check in till after 5 and i found this out after i had booked and paid. The bed was a more of a home use bed and not a good solid hotel bed. lastly the bathroom unfortunately had little silver fish crawling around everywhere in between the cracked grout and in the shower as you can imagine this wasn't the most pleasant thing to see but I was there for one night only. I wouldn't recommend this place to anyone or at least not till they have sorted out the bathroom and the 5 o clock check in.
Menginap 1 malam pada bulan Februari 2018

8/10 Bagus

luigi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ottimo hotel. Unico neo: il check in apre alle 17,00
Menginap 1 malam pada bulan Januari 2018

10/10 Sangat Bagus

Andy, Blackburn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good
Nice clean friendly hotel. Excellent breakfast. Perfect for a stay in Pontefract
Menginap 1 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very obliging owner.
we needed to park our vehicles, register and offload our luggage ahead of the normal registration time and Carol facilitated this for us. Apartments and 'common' areas were immaculate - our only criticism would be the small shower cubicles.
Menginap 2 malam pada bulan Juli 2017

8/10 Bagus

Kerri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Came up for a wedding. Stayed in the Executive Suite which was well worth the price. The room was clean, was a special bonus to have an actual four poster bed, and the bathroom was stunning with the massive tub. Was useful that the ironing board and iron came in the room as well so we did not have to worry about running around the next day to find one. Breakfast was excellent and really kept us going all day which was nice. Good to have available parking. Staff were wonderful, friendly and really helpful when needed.

8/10 Bagus

Carina

Disukai: Kebersihan, kenyamanan kamar
Good standard not 5 star
Overall a good property, breakfast was lovely however I am not sure it warrants a 5 star rating. The property is gated with a sign 'shut the gate as dog roaming' not expecting this from a 5 star location, I drove past the entrance several times before calling to confirm. No fridge in the room, no help with baggage up with flights of stairs.

10/10 Sangat Bagus

Worapot

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent guesthouse in Pontefract
Excellent guesthouse and breakfast with lovely service.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful place and great breakfast!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic
Very lovely owners.

10/10 Sangat Bagus

helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super friendly and welcoming atmosphere. Eager to please. They have thought of everything - and offer before you even ask.

10/10 Sangat Bagus

Rose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The breakfast was first class.
So far so good.the bathroom was spotless and it's setting was fantastic. The bedroom was very beautiful. The only one thing the bedroom needs is a small fridge for a guest house like that. Just to keep that 5 star standard.

10/10 Sangat Bagus

JD, Weston super Mare

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to stay
Good location - for us, on the way to Whitby. Cheap clean accommodation. Walking distance to Pontefract.

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I was working that evening until 8:30 so didn't really experience the hotel, other than breakfast was very good.

10/10 Sangat Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The best guesthouse
The best guesthouse I have stayed in. The room was a very high standard. There was a towel robe, and all facilities you could want. Breakfast was the best I have had. Definitely will stay here again when I am in the area.

10/10 Sangat Bagus

Ann -Marie, North East

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A very nice hotel and a lovely room
There were lots of little extras that enhanced the stay. Loved the pontefract cakes.

10/10 Sangat Bagus

Neil, Warrington

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Far Better Than Expected, top quality
Surprised at just how good a Guest House can be. The standard I want all guest house to be. Breakfast was outstanding & presented fantastically