Hotel Keluarga di Portage

"This was the grossest hotel I’ve ever stayed in. The pictures online are not this hotel. When I walked in, the first thing I noticed was a gigantic wet spot on the couch in the lobby, as if someone just sat there and urinated. I should’ve just walked out. Our room clearly hasn’t been cleaned in who knows how long. There was possibly blood on the wall, a white substance on the comforter, fingernails on the floor, hair on the bathroom floor, beard clippings on the counter, dirty and stained...

"Thought the motel in general was very good but some slight maintained would make it excellent"

"Staff was very helpful, and rooms were clean and comfortable."

"We had made reservations to stay at the Rodeway Inn last night, June 13th. 2026. We showed up at 10:00 p.m. And the entire hotel was dark and it didn't look as though anyone was in the lobby or the parking lot. So we had to go find another hotel. I want to make sure that I am not charged for this stay because we were not able to get into the hotel. I understand that because of the power outage and the tornadoes that this may not have been possible, but we were not ever told that we were not...

"The room was amazing. It was larger than expected, clean and welcoming. We had everything we needed. The staff were amazing. I would highly recommend and will be planning another stay next time we are in the area! Thank you for an awesome experience!"

"I don’t recommend this property. Very run down, dirty floors, toilet was detached and rocked, air conditioning in common areas couldn’t keep up, people sitting on benches right next to front door smoking 24:7 and it was in the lobby every time we entered. Not family friendly!"

"We chose this hotel because they have a pool. My teen daughter took 1 look at the debris and bugs floating in it and said no way. The pillows are small and lumpy. But this room single handedly made me realize just how done with hotels I am after this trip. The only curtain covering the window is a sheer white curtain. So you drive all day, go to bed late and exhausted, and you get woke up at 5:45am from the sun coming up. Then some of us still need to drive all day the next day. Now we feel like...

"Taylor at front desk was terrific from checking in to checking out. Staff in restaurant and bar were amazing as well. I have stayed at this Hilton Garden Inn over the last 20ty years and always perfect. The only thing I would fix would be the lighting in bathroom. It us horrible for getting ready and putting on makeup."