"I stayed three nights in a basic king room over the 4th of July weekend. The room was clean and modern. The bed faced the window instead of the TV which I thought was a nice touch (the TV could be slid out). The shower had great pressure and heat. I liked the central hvac, it was controlled by a digital thermostat on the wall. All of the rooms face north and south, and I highly recommend requesting a 4th floor room facing north… it’s incredibly private and you have a nice view of the ravine.
The hotel is a 30 second walk to Black Rock which is an excellent place to eat and/or drink. The steak is expensive but the self-cook gimmick is fun. The hotel is a 3 minute drive to Meijer and several other restaurants right in the area, as well as immediate access to the highway. It’s an excellent central location to either downtown Kalamazoo or Portage.
The only snag during my entire trip was actually at check-in. They were having tech issue with their keycard system so they couldn’t give me a key to the room. I also couldn’t activate the remote key feature for my phone. The issue was resolved a few hours later and that’s the only problem I had the entire time.
I will be staying here on my routine visits from now on"
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