Search Luxury Hotels in Portillo

"I love the food, the staff the views. My second time going. Frantz and Jose from rec reception are the best. Jennifer and Gigi from entertainment will have you dancing away your night and days Amelia from the bar serves the best drink in the spa the food everything to die for recommended to anybody family couple couples my second I’m going I will definitely do."

"Yes "

"The location and resort was beautiful. The pricing and food quality were not in sync. Very small portion, small selection, and quality was not there. We left the resort several nights for dinner and needed to go grocery shopping. Most of us were hungry after eating meals and spending an amount that should not have left us hungry. "

"This gorgeous resort exceeded my expectations in every way. Our week was luxurious, peaceful, and beautiful. All of the staff were so kind and attentive. We were assigned our own trip ambassador whom we saw in person multiple times but also was very responsive through a WhatsApp group she set up. Rafaela helped us schedule restaurant reservations and fitness classes, arrange transportation, and most helpfully of all was there when I needed a doctor and didn’t know what to do. I was so grateful to be able to visit the doctor they have onsite 24/7 and even walked out with the prescription I needed in hand. I have so many examples of ways the staff went above and beyond I wish I had space to name them all. The grounds were immaculately landscaped, the interiors were styled to perfection, and the pool and beach were so picturesque. I was constantly marveling at how much more beautiful it was in person than even the photos could show. Our villa was visited by housekeeping twice daily and kept looking flawless. They even swept our patio and skimmed the plunge pool. I should also note they brought in an entire extra bed without my asking so all three of my children could have their own bed. The food exceeded my expectations. The kids were thrilled with 24/7 room service. The restaurants were all wonderful fine dining experiences. Everything was plated like works of art. The breakfast buffet was the most elaborate I have ever experienced. Thank you, Cayo Levantado Resort! "

"The room door did not close they came in with pliers to fix it unsafe "