"Only feedback I have is if you’re going to charge me the full stay at check in, don’t attempt to take out the daily rate every night that I stay there that’s an odd way to charge ppl. I asked the staff why was that happening at check out and I was advised it was a system glitch. I said ok and she said I was good to go. I left and then get a call back 30-40 mins after saying my payment didn’t go thru. Mind you I’m visiting from it of state I had a plane to catch. I was called I called back about 1hr later after I saw a message from a blocked number. They advised me that I still owe for my stay with the money was taken out. I’ve had issues like this before so I always lock my card because that wasn’t about to happen again being it of town. Didn’t like that experience of charging you after your start if I was a dishonest person knowing I’m from out of town after a got a refund back for the hold. I could have easily kept those funds and never paid but that’s not in my character. Do better as a property to not get gipped by ppl because that’s an easy way to lose money. Other than that it was a great stay , staff was friendly and very clean property almost holds self up there with top notch hotels. Holiday inn in Hillsboro is an underrated stay everything is right around the corner and about 15 mins from downtown Portland."
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