Portland hotel guide. Best Western hotel in Portland, Tennessee

"Breakfast was standard. Check in was easy. The night desk attendant was not friendly but the day attendant and the Saturday housekeeper were very nice. The door by the parking lot did not work so you had to walk around to the front. The chips I purchased from the snack bar were expired. "

"The breakfast was typical hotel breakfast. Menu consisted of waffle maker, scrambled eggs and they rotated between sausage links and bacon, some pastries, bread, cereal and they offered instant oatmeal and a yogurt machine. Biscuits and gravy or another hot option would have been nice. Now for the room…we were assigned a handicap room and it was spacious. Bathroom was large but lighting was a little dark. The hotel does provide shampoo, conditioner and body wash located in the shower. The bed was too hard for my liking and made my body ache and I suggest you bring your own pillow. Their pillows were not very comfortable. They were small and very soft so for me not much neck support. The location is good out by the Opry. The staff when we checked in were not overly friendly or welcoming. Information about shuttles going downtown should be provided at check in as not all people traveling know about them. I asked because I had stayed at another hotel that told us about them. The shuttle also stopped running early (4 or 5pm) and the cost was $15 a person round trip. Staff stated it was winter hours so we just Uber’d or used Lyft to go downtown. Overall it was a decent stay for the price. "

"Very nice. Staff very nice Bathroom rather a tight fit but overall a very pleasant stay"

"Everything was clean and overall an amazing experience. The breakfast was fantastic and the staff were very friendly. "

"The place was comfortable and quiet. I’m not sure of the cleanliness of the bedding as it didn’t smell fresh, but it didn’t smell used either! Overall it was pleasant for an overnight stay."

"Everything appeared clean; could use some updates. "

"Nice place."

"Was very impressed with the attention to detail inside and out. Oatmeal cookies were awesome "

"Very comfortable, clean, convenient "