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Ulasan untuk Holiday Inn Express Porto City Center, an IHG Hotel

3 out of 5
Holiday Inn Express Porto City Center, an IHG Hotel
Rua de Santa Catarina 661/663, Porto

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 245 dari 390 ulasan" "
Penilaian 8 - Bagus. 112 dari 390 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 390 ulasan" "
Penilaian 4 - Buruk. 13 dari 390 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 390 ulasan" "

9,2/10

Kebersihan

9,4/10

Staf & layanan

8,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mihai

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well maintained, clean, helpful staff
Menginap 8 malam pada bulan April 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 14 Mei 2024
Thank you so much for your review of our hotel. We hope you will visit us again.

4/10 Buruk

Mohammad

Bepergian bersama keluarga
There was no basic stuff like tea bags and paper and pencil and tv directory in the room! When I called front desk nobody pick up the phone. Went downstairs and asked for tv information and she said you have to search the tv for an English language channels ! It is between 7 and 100 !!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 10 Mei 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

8/10 Bagus

Monica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A nice express place to stay! Location was great!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 10 Mei 2024
Thank you so much for your review of our hotel.hope you will visit us again. Sincerely,

10/10 Sangat Bagus

SILVIO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy buena ubicación y excelente servicio
Menginap 2 malam pada bulan April 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 15 Apr 2024
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.

4/10 Buruk

Anita

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The temperature of shower water in the bathroom was not steady. It was very hot suddently and it was normal. I told the front desk that my son was hurt by this situation. The front desk said he will tell the manager. Unfortunately, there was no improvement on the temperature of shower water. On the third day, i think the housekeeping was too busy, the napkin box next to the bathroom sink was empty, there is no tea bags refilled in the tray that carrying tea bags, instant coffee or suger. There is not enough space for hanging our coats. I will not book this hotel if I visit Porto again.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 15 Apr 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

6/10 Cukup Baik

Klaus

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 15 Apr 2024
Thank you so much for your review of our hotel. We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

Julie

Disukai: Fasilitas
Beautiful hotel, clean the breakfast was wonderful and staff very helpful. And a fantastic location
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 14 Mar 2024
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

Arun, Saratoga

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 15 Apr 2024
Thank you so much for your review of our hotel.We hope you will visit us again.

10/10 Sangat Bagus

William

Walkable to shops, clean, excellent staff and safe.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 14 Mar 2024
Thank you so much for your review of our hotel.We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

Florent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Rute Martins Guest Service Manager pada tanggal 1 Mar 2024
Thank you so much for your review of our hotel.We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy to got to. Quite and great value.
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Livio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 1 Mar 2024
Thank you so much for your review of our hotel.We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

larissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Rute Martins - Guest Service Manager pada tanggal 1 Mar 2024
Thank you so much for your review of our hotel. We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

Sonia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Best location & excellent shower. Room was decent size. Breakfast was so-so
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Daniel Martins pada tanggal 2 Feb 2024
Dear Sonia,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Daniel Martins Front Desk Agent

8/10 Bagus

Mikaël, GRAMAT

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
-
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Daniel Martins pada tanggal 2 Feb 2024
Dear Mikael,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Daniel Martins Front Desk Agent

10/10 Sangat Bagus

JOSEFA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente hospedagem
Incrível. Funcionários simpáticos e atenciosos. Quarto, camas e travesseiros confortáveis. Limpo e organizado. Excelente localização, dar pra visitar os principais pontos turísticos a pé. Próximo da estação de metrô Trindade.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Daniel Martins pada tanggal 2 Feb 2024
Estimada Sra. Josefa,Agradecemos o seu comentário/ avaliação. São estes gestos que deixam a nossa equipa extremamente orgulhosa. Esperamos vê-lo novamente. Atenciosamente,Daniel Martins Front Desk Agent

10/10 Sangat Bagus

Fanny

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super
L’hôtel est agréable, proche de tout, Le personnel est sympathique. Le petit déjeuner est agréable.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Daniel Martins pada tanggal 2 Feb 2024
Dear Fanny,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Daniel Martins Front Desk Agent

8/10 Bagus

huig

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Daniel Martins pada tanggal 2 Feb 2024
Dear Huig,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Daniel Martins Front Desk Agent

10/10 Sangat Bagus

José

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente
Simpatia e profissionalismo
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Daniel Martins pada tanggal 2 Feb 2024
Estimado Sr. José,Agradecemos o seu comentário/ avaliação. São estes gestos que deixam a nossa equipa extremamente orgulhosa. Esperamos vê-lo novamente. Atenciosamente,Daniel Martins Front Desk Agen

10/10 Sangat Bagus

Ranjit Chatterjee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value for money
Excellent hotel. Best location. Excellent service. Very helpful and professional staff. Comfortable beds and clean bathroom. Well-spread breakfast. We do recommend this hotel if you are visiting Porto, Portugal.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Daniel Martins pada tanggal 2 Feb 2024
Dear Ranjit Chatterjee,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Daniel Martins Front Desk Agent

8/10 Bagus

SALVATORE, Roma

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buona posizione, eccellente la pulizia, apprezzabili le camere, buona la colazione.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Rute Martins- Guest Service Manager pada tanggal 7 Des 2023
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

4/10 Buruk

Porsche

Bepergian bersama keluarga
The walls had stains and the room was not fully cleaned. I loved the location.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Rute Martins- Guest Service Manager pada tanggal 7 Des 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

8/10 Bagus

PRIT PAL

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was very good. Breakfast has very limited options Overall the hotel is very good.
Menginap 2 malam pada bulan November 2023
Tanggapan dari GSM pada tanggal 12 Nov 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Guest Service Manager

10/10 Sangat Bagus

Nancyjean

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff and rooms were excellent !!! A bonus was the hotel was at the start of a pedestrian street with lots of different shops, cafes and bakeries. We enjoyed two days of walking the pedestrian street.
Menginap 3 malam pada bulan November 2023
Tanggapan dari GSM pada tanggal 12 Nov 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Guest Service Manager

8/10 Bagus

Iñaki

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Recomendable, hotel bien situado
Hotel muy bien situado y con un buen desayuno buffet. El personal es amable. La única pega que le pondría es que tardan en hacer las habitaciones, nosotros llegamos de dar una vuelta a las 15:00 para descansar un poco y seguia sin estar hecha.
Menginap 2 malam pada bulan November 2023
Tanggapan dari GSM pada tanggal 5 Nov 2023
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente,Rute MartinsAssistente Dirección

10/10 Sangat Bagus

Mario

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 18 Nov 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Guest Service Manager

10/10 Sangat Bagus

Valerie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 28 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Guest Service Manager

4/10 Buruk

juliana

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 28 Okt 2023
Obrigado pela vossa avaliação. Lamentamos saber que a sua recente estadia connosco tenha ficado abaixo das vossas expectativas. Esperamos voltar a recebê-lo num futuro próximo, para podermos oferecer-lhe uma experiência melhor.Atenciosamente,Rute MartinsAssistente Direção

8/10 Bagus

Kim

Disukai: Kebersihan, staf & layanan
Porto - five night stay
Hotel is conveniently located at the end of the main shopping street in Porto and two blocks from the metro. Comfortable bed and large bathroom. Breakfast was simple but sufficient. Perfect hotel for a short stay but not for longer periods as quite basic. Was unable to connect tv to any apps unfortunately.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 28 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Guest Service Manager

8/10 Bagus

cristina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bom, otimo cafe da manha, quarto limpo com boa cama e banheiro. Fica em rua movimentada, com restaurante e comercio. Fiz todos os passeios a pé
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 19 Okt 2023
Agradecemos o vosso comentário/ avaliação. São estes gestos que deixam a nossa equipa extremamente orgulhosa. Esperamos vê-lo novamente. Atenciosamente,Rute Martins Assistente de Direção // Guest Service Manager

4/10 Buruk

Michael

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Needs maintenance. Mildew around the bottom of the shower, chain lock on door broken off, deadbolt not working
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 19 Okt 2023
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Rute MartinsGuest Service Manager

2/10 Sangat Buruk

Milton

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rute Martins- Guest Service Manager pada tanggal 4 Nov 2023
Thank you for your review.

10/10 Sangat Bagus

AMADA LOPEZ

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel muy bien situado en el centro y junto está ion de metro. Lo recomiendo.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 18 Okt 2023
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente,Rute MartinsAssistente de Direção // Guest Service Manager

8/10 Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Impossible from the room to get a call to Paris. Same at the reception desk !!!!
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

6/10 Cukup Baik

andrea

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Nothing to write back home. The only positive from this place was the front desk staff. They were beyond attentive, nice, helpful, etc.. I guess we got what we paid fore here. The bathroom sink was always clogged. The sofa bed, beyond uncomfortable. Pillows were killing our necks. I am positive that at $200/night I could find another place to stay at, other than here. Oh breakfast was good.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari GSM pada tanggal 18 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

Rajesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was amazing… the hotel facilities and the location were just perfect. Only the WiFi played up. That cut a sorry scene. Rest all was great
Menginap 2 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

rodolfo

Menginap 2 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

Henry

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

Patrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

8/10 Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It Covered Our Needs
We chose H.I. for its location along Santa Catarina in Porto for easy access by walking to just about everything we wanted to visit. We walked a lot!! There is nothing fancy about the hotel but it filled our needs for a good bed, it was quiet, and had a nice shower. The complimentary breakfast was more than adequate. What disappointed us was the ugly view out the windows.....back side of apt. buildings. We solved that problem by not opening our curtains! I will say that had we researched a bit better, we might have landed ourselves in some historic hotel that would have enhanced the magic memories of our trip. Priorities.....
Menginap 4 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

8/10 Bagus

Håkan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

Pamela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was great. So close to everything! Staff were so friendly and the rooms were clean with comfortable beds. There is a 24 hour parking a few blocks away so parking was no problem either. The continental breakfast was great with plenty of options. Highly recommended
Menginap 3 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

8/10 Bagus

Helder

Menginap 2 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

6/10 Cukup Baik

Joyce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No fridge . Lost medication that had to be refrigerated. Kleenex tissue box empty. Failed to provide after requested. Location was excellent
Menginap 2 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Rute MartinsGuest Service Manager

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

Adelheid

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles gut.
Menginap 3 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

8/10 Bagus

Axel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Árshátíðar ferð.
Vél staðsett og skemmtilegt hótel. Flest í göngufæri. Mjög skemmtileg borg, verðlag á mat og drykk mjög hagstætt og fólkið þjónustu lundað.
Menginap 3 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ótima estadia.
Conforto e atendimento muito bons. Localização excelente, próximo de comércio, cafés, docerias, transporte e pontos turísticos.
Menginap 3 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager

10/10 Sangat Bagus

Connie

Menginap 2 malam pada bulan September 2023
Tanggapan dari GSM pada tanggal 12 Okt 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rute Martins Assistente de Direção // Guest Service Manager